cannot remove message from outbox, cannot send or reply to mail

Discussion in 'Windows Vista Mail' started by Lynda, May 21, 2007.

  1. Lynda

    Lynda Guest

    The answers I have seen are too technical for me ... can anyone give the
    steps in a non techy way please? Thanks
    Lynda, May 21, 2007
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  2. Lynda

    brink Guest

    Hi Lynda,

    I hope this isn't to technical. If so, just post back and let us/m
    know what you don't understand and WE/I will help you with it.


    Link for download : '_

    1. Close Windows Mail
    A) press these keys CTRL + SHIFT + ESC (to open Task manager)
    B) click on the *Processes* tab
    C) see if there is a file named *WinMail.exe *listed
    D) If not, go to step 2. If yes, then click on it (to highlight th
    E) click on the *END PROCESS* button (bottom right corner)
    F) OK any confirmations that may pop up
    2. Download WMutil and run it from link above (This is a ZIP file, s
    be sure to choose Save rather than Run)
    3. Run the (from where you just downloaded)
    4. Extract the two files (Wmutil.exe, scxout.dll) to a folder of you
    5. Run the WMUtil.exe (from where you extracted it to)
    6. wait a bit until the buttons become active
    7. click on Clear Outbox (It may take a while to finish)

    Hope this helps,


    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
    brink, May 21, 2007
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  3. Answers to what? You'd need to submit a detailed description of
    your problem first.

    Gary VanderMolen
    Gary VanderMolen, May 21, 2007
  4. The simplest directions I know are here:
    Frank Saunders, MS-MVP OE/WM, May 21, 2007
  5. Download the zip file from here:

    Unzip the two files and run the program.

    Click the "Clear Outbox" button.

    Steve Cochran, May 21, 2007
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