cannot remove message from outbox, cannot send or reply to mail

The answers I have seen are too technical for me ... can anyone give the
steps in a non techy way please? Thanks

 

Hi Lynda,

I hope this isn't to technical. If so, just post back and let us/m
know what you don't understand and WE/I will help you with it.



*_FOR_OUTBOX_&_DATABASE_PROBLEMS_

Link for download : '_http://www.oehelp.com/WMUtil/Default.aspx_
(http://www.oehelp.com/WMUtil/Default.aspx)

1. Close Windows Mail
A) press these keys CTRL + SHIFT + ESC (to open Task manager)
B) click on the *Processes* tab
C) see if there is a file named *WinMail.exe *listed
D) If not, go to step 2. If yes, then click on it (to highlight th
file)
E) click on the *END PROCESS* button (bottom right corner)
F) OK any confirmations that may pop up
2. Download WMutil and run it from link above (This is a ZIP file, s
be sure to choose Save rather than Run)
3. Run the wmutil.zip (from where you just downloaded)
4. Extract the two files (Wmutil.exe, scxout.dll) to a folder of you
choice
5. Run the WMUtil.exe (from where you extracted it to)
6. wait a bit until the buttons become active
7. click on Clear Outbox (It may take a while to finish)

Hope this helps,
Shaw

--
brin

"Practice makes perfect, then you reinstall"
Vista 64 Home Premium
1.5 Gig DDR2 533 Mhz (PC4200) RAM

 

Answers to what? You'd need to submit a detailed description of
your problem first.

Gary VanderMolen

 

The simplest directions I know are here:
http://www.oehelp.com/WMUtil/

 

Download the zip file from here: www.oehelp.com/WMUtil/

Unzip the two files and run the program.

Click the "Clear Outbox" button.

steve