cannot restore license - no backed up licenses were found

Discussion in 'Windows Media Player' started by Sundae, May 7, 2005.

  1. Sundae

    Sundae Guest

    I can't restore my licenses in Media Player 9 series. Getting error saying
    "Windows Media Player cannot restore your licenses because no backed up
    licenses were found on your computer". I see Microsoft has a fix for this
    for version 10 for XP and 2000 but I have Windows ME (kb #886610).
    Does anyone have any idea if there is a fix out there somewhere for my OS?
    Or how to fix it at all? I'm trying to copy licenses from one computer to
    another so I can play copyrighted music. gave me instructions
    but I need to restore my licenses.
    Sundae, May 7, 2005
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  2. Martin Wilkinson, Nov 1, 2005
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  3. Sundae

    dysert Guest

    I assume this is going to work (Martin wouldn't lie, would he?). Micro$oft
    wanted to charge me $35 to "look into" the problem *with their software*. I
    sincerely doubt they're going to be able to get away with this business model
    for much longer - charging people to fix problems with their own products.
    With Google and others being so much more customer focused, Microsoft's
    monopoly on all PCs is quickly coming to and end.

    Thank you, Martin, for giving us for free what Microsoft would charge us to
    simply investigate - with no promise of a solution!
    dysert, Nov 5, 2005
  4. Sundae

    dysert Guest

    It appears I spoke too soon. After installing the software that Martin
    pointed to (and rebooting) I again tried to restore my licenses. Now I get
    "Windows Media Player encountered an unknown error". Sigh.

    I will start a new posting to explain exactly the scenario with hopes that
    someone will offer a solution.
    dysert, Nov 5, 2005
  5. Sundae

    dysert Guest

    According to, you can't backup licenses from WMP10 and then
    restore them under WMP9 -- even *with* the software that Martin points to.
    There are a few workarounds, but they all have their problems. Good luck if
    you are trying to do this.
    dysert, Nov 6, 2005
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