Cannot run ATI Catalyst setup on SBS2003R2SP2

Discussion in 'Windows Small Business Server' started by NLS, Apr 6, 2008.

  1. NLS

    NLS Guest

    I have also opened a ticket in AMD, but most probably this is an SBS issue,
    because I DID run this same setup earlier today, when I first setup SBS.

    In my second install on same machine (don't ask why) I couldn't run setup
    with the following error:

    "Setup will only run in Administrator mode. Setup is aborting."

    I run this setup logged in as the domain administrator. I even tried "run
    as" and NOT restricting execution.

    The difference is that in the first SBS install (where ATI setup succeeded),
    I run Catalyst setup very early (before even SBS finished installing
    components), where in this install I tried to run it last, after all Windows
    Updates AND SP2 install.

    I suspect it has to do with SP2 and some new security setting or something.

    If it is SP2, removing SP2 will take a looooong time as will reinstalling
    it. After all, it is not something I will have to do with EVERY ATI driver
    update!

    I need to setup my VGA card. Please help.
     
    NLS, Apr 6, 2008
    #1
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  2. If the video card is working, don't install that. Catalyst installs a
    ..net based driver and it causes issues with patching .net.

    A server does not need a high quality video driver. Normal VGA does fine
     
    Susan Bradley, Apr 6, 2008
    #2
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  3. Assuming this is a server used for business.

    Agreed, a $15.00 graphics card works great
    not worth your time to make something work when you don't need to.
    http://www.pricewatch.com/range/video_cards/37-1.htm

    If you are trying to use the SBS server as a workstation?
    UH? Why and Don't do it.

    Unless you like to run around with a live grenade duct taped in your mouth,
    and your hands tied behind your back?

    Russ



    --

    SBITS.Biz
    Microsoft Gold Certified Partner
    Microsoft Certified Small Business Specialist.
    MCP, MCPS, MCNPS, (MCP-SBS)
    World Wide Remote SBS2003 Support - http://www.SBITS.Biz
    Information on Small Business Server 2008 - http://www.sbs2008.com
    Information on Essentials Business Server - http://www.ebs2008.com



    -
     
    Russ \(SBITS.Biz\), Apr 6, 2008
    #3
  4. NLS

    NLS Guest

    Thank you for your reply Susan.

    Unfortunately your reply doesn't help.

    The system could not find any specific to ATI driver and used standard VGA
    driver.
    The standard VGA driver is very limited:

    - It is VERY slow (2D refresh).
    - Doesn't allow for dual monitors that I use on this machine.

    Even though it is an SBS, it is a partner license so it is not actually used
    as a domain controller for a domain or in fact an actual server. It servers
    as hands-on support software.

    The system already has all .net updates and Catalyst software never was a
    problem with any .net updates (on other machines in the past).

    To be honest things are now even worse, since I forced the VGA driver to
    update from the Catalyst driver's source folder. Now it KNOWS it is an ATI
    card not generic VGA, but this disabled my second monitor (with the VGA
    driver the two monitors mirrored) and I have no option to enable it again.

    In any case, I need to find the actual source of the problem; What prohibits
    this from running (after the latest updates and SP2) and I need to run the
    driver normally.

    I didn't see any related event in the event viewer. Just this message pops up.
     
    NLS, Apr 6, 2008
    #4
  5. SBS has to be a domain controller otherwise it will shut down in two weeks.

    If the driver was downloaded from the internet, click on properties, and
    then on the tab that allows content from the Internet.

    I know I'm not answering your question, but you'd be better off with
    workstation OS and then loading up SBS in a vmware/vpc.
     
    Susan Bradley, Apr 6, 2008
    #5
  6. You say you are trying to find the source of this problem
    Does the card say it's Server 2003 compatible?

    Have you used this card before in SBS?

    Check with who makes they card.

    If they don't write drivers for Server 2003
    You are at a hit/miss

    Assuming everything went well during the install.
    From the sounds of it, you got lucky on the first install
    and the second install the card drivers said uh? what's up? this isn't a PC.

    If the install / SBS is suspect, you probably need to reinstall SBS.

    Personally Contact the Manufacture of the Card and see if they have drivers.

    As a work around you say
    "It servers as hands-on support software."

    I don't know exactly what this means?

    However a SBS server is not intended to be a desktop system.
    However you can use up to two Administrative Connections to it.
    (Then you won't care about what card that is in it.)

    Russ

    --

    SBITS.Biz
    Microsoft Gold Certified Partner
    Microsoft Certified Small Business Specialist.
    MCP, MCPS, MCNPS, (MCP-SBS)
    World Wide Remote SBS2003 Support - http://www.SBITS.Biz
    Information on Small Business Server 2008 - http://www.sbs2008.com
    Information on Essentials Business Server - http://www.ebs2008.com



    -
     
    Russ \(SBITS.Biz\), Apr 6, 2008
    #6
  7. As everyone has pointed out, running real graphics on a server isn't an
    ideal situation. And I'd agree that a better solution is to run it in a VM.
    However, all that being said, when dealing with ATI, I'd strongly suggest
    that you simply state that you're trying to update the drivers on your
    Server 2003 SP2 domain controller. Throwing in SBS to the mix will guarantee
    that they say "it's not supported". When, in fact, it has nothing to do with
    SBS, and everything to do with installation on a Domain Controller, I
    strongly suspect.

    The best workaround for something like this is to get the drivers installed
    during the initial install, before SBS is fully installed and before the
    machine is an actual DC. Then leave them there. There should be no need to
    update the drivers later.

    The issue, of course, is that there is no such thing as a local
    administrator account on a domain controller. Or any local account. All
    accounts on a DC must be domain accounts.
     
    Charlie Russel - MVP, Apr 7, 2008
    #7
  8. I'm not an ATI guru, but it seems to me that if you have a good driver,
    you'll be able to use the dual monitor configuration without the whole
    Catalyst package. Can you just download the XP version of the ATI app and,
    instead of installing it, just do a simple driver update? What you have to
    do to get around the issue of it only trying to install the specific (wrong)
    driver: in Device Manager, r-click the card and choose to update the
    driver. Say no to searching on Windows Update (although that might be
    another way to get the appropriate driver). Choose the option to install
    from a specific location, then click Don't Search, then Have Disk. Browse
    directly to the driver file you want to install. Hopefully that'll work.

    I can't find any Server drivers on the ATI site, but I have a Radeon on the
    motherboard of my SBS, and it's using an ATI driver. I'm not surprised that
    Catalyst won't work, but it seems like there must be a simple way to install
    the driver alone without the rest of the package.

    If only I'd bought nVidia stock back in the day. I'd be writing this from
    the beach.
     
    Dave Nickason [SBS MVP], Apr 7, 2008
    #8
  9. I have some Enron Groceries.com and WebVan Stock if you want?

    --

    SBITS.Biz
    Microsoft Gold Certified Partner
    Microsoft Certified Small Business Specialist.
    MCP, MCPS, MCNPS, (MCP-SBS)
    World Wide Remote SBS2003 Support - http://www.SBITS.Biz
    Information on Small Business Server 2008 - http://www.sbs2008.com
    Information on Essentials Business Server - http://www.ebs2008.com



    -
     
    Russ \(SBITS.Biz\), Apr 8, 2008
    #9
  10. NLS

    NLS Guest

    Thank you all for replying.

    From the top, after my last reply...

    Susan:

    The DC is not going to shud down in two weeks, as it will be activated and
    will "serve" as DC for two more PC (home lab).

    The driver was downloaded from Internet and had no problem "allowing" that
    content.

    I need SBS on a live machine (for various reason). Maybe IT will host some
    VM, not the other way around.

    Russ:

    The card doesn't mention Server 2003 specifically (as 99% of cards don't
    mention that anyway). We both know that 2003 and XP have the exact same
    driver model.

    Yes I've used the card before in SBS, I already said so.

    Install didn't go well, because after choosing the first basic options, it
    didn't even go on, giving me a WINDOWS message (not a driver specific mesage)
    as I mention above.

    We also both know that the manufacturer of the card won't even EVER bother
    to reply (been there, done that with other hardware).

    "Hands-on support software" since it needs explanation (if this has smth to
    do with the thread, which I doubt), means it is one of the machines I use to
    troubleshoot others by seeing an ACTUAL machine with the ACTUAL OS. Why it is
    not a VM as many suggested? Because it is also used as my home server (as
    extreme as it may look), since... its there. It has a legit license so why
    not.

    I know very well that a server is not intended as a desktop system, but I am
    willing to "overlook" that, since I only have a finite number of machines at
    home (which is my company's lab "extension" - as happens with many). In fact
    a server system has served me (no pun intended) as a desktop for the last 4
    years, doing a VERY good job with it. (though it was plain Server 2003, no
    SP, no R2, no SBS)

    Dave:

    I have a good driver. I've used the same download on other machines. The
    thing I have already tried (I think I mention it in my other post) is that
    indeed I tried installing the driver by "updating" the normal VGA driver. No
    it did not enable dual-head, in fact this is what killed even the clone
    display I had up to then.

    ATI is VERY commonly used in Servers (much more common than nVidia, although
    I cannot give statistics). It is up there with on-board intel and (old) S3
    solutions.

    In I *am* surprised that Catalyst won't work. All the prerequisites are
    fulfilled and it just gives me some security error (that I *am* willing to
    ignore if it let me).

    Russ (again):

    No this server is not only used for business. It is not used as gaming
    machine either. :)

    If you read below, you will see that I (in some way) followed your advice on
    swapping the card.

    Yes I will be using SBS also as a workstation. Except the extra services it
    runs I don't see a reason why I shouldn't. We are not talking about a company
    domain, just my home lab. As I write above, done that with success for years
    (in fact the last server never game me even a bit of disturbance "because it
    is a server").

    I don't see how this parallels with a live grenade in my mouth. Will an ATI
    driver mess Exchange service? Will it mess domain schema. I very much doubt
    it.

    Charlie:

    I agree, mentioning SBS will mess things up "on paper" like in fact
    happened... in here. When it actually has nothing to do with the problem.

    The workaround you mention, is what I (accidentally) did in my first
    install. I should have followed... myself and do it again. Can't go back now.

    Indeed I know what it means to use a local account (let alone an
    administrator) on a DC. Not a problem in my case though as I've explained
    above. I am willing to take the (very low in my case) risks.

    Anyway thank you all for the replies.

    Issue was solved differently: I installed an nVidia card. nVidia drivers
    (FULL PACKAGE as available in their site) installed fine. In fact even the
    latest beta. :)

    Of course ATI hasn't replied to the ticket at all (and would be 100 times
    worse if I in fact contacted the actual card manufacturer).

    So consider this issue "closed but not really".
     
    NLS, Apr 8, 2008
    #10
  11. I don't like ATI drivers.

    As Charlie said, and you even said that the last time you installed that
    driver early on this server is now a DC. ATI drivers want to install
    ..net stuff. The less of that interference with the .net that SBS wants
    and needs, the better.
     
    Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP], Apr 8, 2008
    #11
  12. RE: I know very well that a server is not intended as a desktop system.

    You are hitting an issue right now about the very basic setup of the server,
    and ignoring it in order to do what you want despite 'best advice'.

    You're going to use the server as a workstation so I expect you will want
    Outlook installed on it _despite_ MS recommendations that O not be installed
    on an Exchange Server.

    IE browsing from the server with 'IE Enhanced security' enabled is also
    gonna tick you off, that's gonna be disabled real soon.

    and in order to allow yourself to log on to the server locally you have
    raised permissions for the account you use on a daily basis.

    Your server is TOAST. Don't ask us what to do with it, you already know what
    you want to do. By the time we reply you will have already broken it anyway.

    I wish to 'temper' this post with apology. I am not half as hard a'd as I
    sound, or maybe I am but just don't wish to appear so :)
     
    SuperGumby [SBS MVP], Apr 9, 2008
    #12
  13. What Gumby is saying is:

    You put a live grenade in your mouth with the pin pulled, it's duct taped in
    your mouth
    and you have your hands tied behind your back.

    Our posts are just trying to prevent you from putting the grenade in your
    mouth to begin with..

    Russ

    --

    SBITS.Biz
    Microsoft Gold Certified Partner
    Microsoft Certified Small Business Specialist.
    MCP, MCPS, MCNPS, (MCP-SBS)
    World Wide Remote SBS2003 Support - http://www.SBITS.Biz
    Information on Small Business Server 2008 - http://www.sbs2008.com
    Information on Essentials Business Server - http://www.ebs2008.com



    -
     
    Russ \(SBITS.Biz\), Apr 9, 2008
    #13
  14. NLS

    jonny-law Guest

    Susan Bradley wrote on 04/06/2008 16:35 ET
    FIGURED IT OUT

    So here is what I have done
    - Download x64.zip file fro
    ftp://ftp.supermicro.com/driver/VGA/ATI/RageXL/x64.zi
    - Run/Expand the zip to same director
    - DO NOT run the setup file or you will get the error message
    "Setup will only run in Administrator mode. Setup is aborting
    - Launch Device Mg
    - Expand the Video Driver and update Standard Video Drive. Point to director
    x64
    - The server will need to reboo
    - Display settings can be raised from 1024x786(16bit) to 1280x1024(32bit

    Note: 1600x1200 (16bit) is available but does not work on mine. If you set i
    t
    this setting and the video does not come back, connect up a higher resolutio
    monitor and set it back.
     
    jonny-law, Jan 25, 2012
    #14
  15. Good grief. Resurrecting a thread from 2008 on a dead newsgroup? Spare us.
     
    Charlie Russel-MVP, Jan 26, 2012
    #15
  16. NLS

    Steve Foster Guest

    All it shows is that some folks are quicker than others... <eg>
     
    Steve Foster, Jan 26, 2012
    #16
  17. <grin>
     
    Charlie Russel-MVP, Jan 28, 2012
    #17
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