Cannot run CEICW or set DHCP scope Options - Shows Scope running

Discussion in 'Windows Small Business Server' started by ScottishExpat, Apr 12, 2006.

  1. "Experienced DHCP conflicts with comcast modem when Comcast updated firmware.
    reset Comcast modem and can access Internet from Server and workstations when
    connected directly tp Comcast modem. Switcehd off comcast DHCP setting. Can
    still access interent from server. Have SBS 2003 installed on DELL PowerEdge
    830. Did maintenance mode on SBS and reinstalled all elements. Tried to set
    up Internet connection and got error message saying that "The wizard cannot
    set the DHCP scope options. Ensure that the DHCP server is running and that
    a scope is defined....etc!"
    Looked at DHCP settings for server 1, shows
    "server1.advancedhvacinc.local[10.1.10.122] STATUS is **ACTIVE**, address
    pool is configured correctly, address leases shows some leases to
    server1.advancedhvacinc.local, but no clients care allocated a lease,
    SCOPE OPTIONS shows 5 settings, 003 Router - Standard - 192.168.16.2 Class =
    none: 006 DNS Servers Standard 192016801602 None: 015 DNS Domain Name
    standard Advancedhvacinc.local None: 044 WINS/NBNS Servers Standard
    192.168.16.2 None: 046 WINS/NBT Node Type standard 0x8 None

    I cannot access http//companyweb (says page not found)....

    Anyone have any ideas what is messed up and how i can fix it (Other than the
    nuclear option....;-(....in other words ..HELP!)

    (Plaintive bleat for help from frustrated tech.....)

    Colin - ScottishExpat
     
    ScottishExpat, Apr 12, 2006
    #1
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  2. Hi Colin,

    Thanks for using the SBS newsgroup.

    From your description, I understand that when you running the CEICW, the
    following error appears:

    The wizard cannot set the DHCP scope options. Ensure that the DHCP server
    service is running and that a scope is defined. Alternatively, disable the
    DHCP service manually, and then configure your client computer IP address
    properties. For more information about manually configuring client
    computers, see Help and Support.

    This issue has been addressed in KB 875422. Please check the scenario and
    resolution description in this KB.

    "The wizard cannot set the DHCP scope options" error message when you run
    the Configure E-mail and Internet Connection Wizard in Windows Small
    Business Server 2003
    http://support.microsoft.com/default.aspx/kb/875422

    If the problem persists, I recommend you to temporary remove DHCP service,
    run CEICW, install DHCP service, run CEICW again.

    Hope above information helps! I am happy to be of assistance to you and
    look forward to your reply.

    Have a nice day!

    Sincerely,

    Jenny Wu
    Microsoft CSS Online Newsgroup Support
    Get Secure! - www.microsoft.com/security
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    regarding other Microsoft products, you'd better post in the corresponding
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    Any input or comments in this thread are highly appreciated.
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    Jenny wu [MSFT], Apr 13, 2006
    #2
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  3. Hi Jenny

    Sorry for the delay in replying - Been busy! Yes, your solution worked and I
    managed to get the DHCP fixed!
    Many thanks

    Colin

     
    ScottishExpat, Jun 1, 2006
    #3
  4. Hi Collin,

    Thanks for your update. I am glad to know that things are getting fine now.
    I appreciate your time and effort to try my suggestions and get this
    resolved.

    Please do not hesitate to post in this newsgroup if you need any assistance
    in the future! We are glad to help.

    Have a nice day!

    Sincerely,

    Jenny Wu
    Microsoft CSS Online Newsgroup Support
    Get Secure! - www.microsoft.com/security
    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
     
    Jenny wu [MSFT], Jun 1, 2006
    #4
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