Cannot run windows update on sony vaio laptop running vista business

Discussion in 'Windows Vista General Discussion' started by News.Microsoft.com, Apr 26, 2007.

  1. Hello,

    When tryinng to connect to windows update i get an error 80072EFD. i have
    tried adding microsoft.com to the allowed site lists. but nothing.

    office update also doesn't work. ms word 2003 keeps crashing then telling me
    to update office.

    regards

    Benn
     
    News.Microsoft.com, Apr 26, 2007
    #1
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  2. News.Microsoft.com

    Julian Guest

    A very brief search of the web, try google,
    comes back with many hits for the error code
    when associated with windows update.

    Here is a sample...
    http://www.windowsupdateadvisor.com/error-0x80072efd.html
    http://www.velocityreviews.com/forums/t213606-windows-update-kb889293.html

    The second link contains a remedy that someone has found to be a success...

    "Delete the contents of the DataStore folder and the Download folder,
    found in the Win32 folder. Re-try the upgrade installation."
     
    Julian, Apr 26, 2007
    #2
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