cannot scan on HP Photosmart C7280

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Lynn, Jun 25, 2009.

  1. Lynn

    Lynn Guest

    I am not sure if it has anything to do with SP-2 but I used to be able to
    access the HP Solution Center on my laptop in order to choose my scanning
    options. Now I cannot and, when I try to uninstall and re-install the
    software, I keep getting an Interactive services dialog box pop-up that
    states "The program can't display a message on your desktop." The pop-up box
    also states "Message title: Microsoft Visual C++ Runtime Library" and
    "Program path: C:\\Windows\SMINST\FLService.exe" and "This problem happens
    because of partial incompatibility with Windows."
    Please help!
     
    Lynn, Jun 25, 2009
    #1
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  2. What does HP say?
     
    Cari \(MS-MVP\), Jun 26, 2009
    #2
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