cannot send e mails but can recieve them

Discussion in 'Windows Vista Mail' started by chris ho, Jan 13, 2010.

  1. chris ho

    chris ho Guest

    i use Windows Mail on Vista Service pack 2. I can receive E Mails but cannot
    send them. My ISP is Tiscali and I've tried 4 times to resolve this with them
    without succsess. I can send E Mails from theis web site but not through
    Windows Mail. The error messge I always recieve is:-
    "Message undeliverable 5.1.0 unknown address error 550-5'5..1.1 recipient
    chris ho, Jan 13, 2010
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  2. chris ho

    slk759 Guest

    This error message is incomplete - please copy and paste the entire error
    message. also, it is inconsistent with the issue you described. You
    indicate you can not send email - this partial error message seems to be
    indicating the recipient (or their mail server) has rejected your email.
    Perhaps the e-address in incorrect, or they have blocked mail from you.
    slk759, Jan 13, 2010
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  3. We can't diagnose it without seeing the complete error message.
    Right-click on your error message, copy, then paste it into a reply here.
    Gary VanderMolen \(MVP\), Jan 13, 2010
  4. chris ho

    chris ho Guest

    The reason for the problem:
    chris ho, Jan 14, 2010
  5. chris ho

    slk759 Guest

    Is the email address really "www.cj . . . . " My guess is the "www." is an
    error. Correct that address, try again, and let us know if you have further
    slk759, Jan 14, 2010
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