Cannot send email from an open Word doc using WLM

Discussion in 'Windows Live Mail' started by peterbodea, May 15, 2009.

  1. peterbodea

    peterbodea Guest

    I read a lot about other people that have this issue and I still didn't
    find a solution for it. It used to work fine with the Beta WLM version.
    I use Office 2007 and when I have a document opened I click send to
    Email and it givves me the error: "Logon failed. You must log on to
    Microsoft Exchangeto access your address book. Error code" Unspecified
    Error". I have tried to play with the settings, and weird... sometimes
    it works as a "one time" thing. But after that it doesn't... Any ideas?
     
    peterbodea, May 15, 2009
    #1
    1. Advertisements

  2. Windows XP or Vista? If Vista:
    Open the Default Programs applet, which you can access either from
    the Start menu or via the Control Panel, then click the first item:
    "Set your default programs."
    After a few seconds, a list of programs comes up. Click on "Windows
    Live Mail". If it doesn't respond with "This program has all its defaults"
    then fix it by clicking on the option indicated by the first green arrow.

    Microsoft Office programs have a bad habit of grabbing the defaults
    every time there is an update.
     
    Gary VanderMolen, May 15, 2009
    #2
    1. Advertisements

  3. peterbodea

    peterbodea Guest

    I did that (few times):D and still the same thing. And after I close
    that error message a new window pops up : "Either there is no default
    mail client or the default mail client cannot fulfil the messaging
    request... " Like I said... it used to work fine, and sometimes (after
    messing around with settings) it works ONCE.
     
    peterbodea, May 15, 2009
    #3
  4. There is a variation of the Default Programs fix that may do the trick.
    The following procedure will rewrite the default protocol
    assignments in the registry:
    Open the Default Programs applet, then click on "Set program
    access and computer defaults." Expand the Custom selection, and
    select Windows Live Mail. Click OK.
     
    Gary VanderMolen, May 15, 2009
    #4
  5. peterbodea

    Huib Guest

    Hi,
    I have the same problem, i don't succeed to activate (WLM is the standard
    e-mail).
    Regards
    Huib
     
    Huib, May 15, 2009
    #5
  6. peterbodea

    Bill Guest

    open your registry and check this:

    HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail

    In the right window where it says default , right click on that, modify, and
    enter Windows live Mail

    Ever since Vista and updates with outlook etc it seems that the default
    doesn't always stick, it always looks for outlook

    Bill
     
    Bill, May 15, 2009
    #6
  7. peterbodea

    Huib Guest

    Hi,
    I tried all this but nothing helps.
    It seems indeed that Office is not leaving Outlook so that the register
    update may do it, but i that is normally the last action i prefer to take.
    regards
    Huib
     
    Huib, May 15, 2009
    #7
  8. peterbodea

    peterbodea Guest

    I looked under HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail and in the right
    side it is Wildows Live Mail Can't do much there ... I also did the
    sugested Default Programs fix... same thing. Same error messages.
     
    peterbodea, May 15, 2009
    #8
  9. peterbodea

    N. Miller Guest

    Do you even have MS Office installed? If so, why not just uninstall it if
    you aren't going to use it?

    P.S. Isn't it wonderful how the MS Outlook Team automatically assumes you
    wish to use Outlook? User defaults should be sacrosanct; and application
    programmers should leave them alone.
     
    N. Miller, May 16, 2009
    #9
  10. peterbodea

    Huib Guest

    Hi,
    Indeed it was installed before but i can't found how to uninstall MS Outlook
    of course with keeping the Office itself.

    Regards
    Huib
     
    Huib, May 16, 2009
    #10
  11. peterbodea

    Huib Guest

    Hi,
    I could uninstall MS Outlook via the CD and isn't seen anymore on the
    systeem.
    By accessing the e-mail via MSWord Windows Live Mail start up (so far so
    good) but afterwards the attachment is failing with thr message : please
    accces MS Exchange to get access for your adressbook"

    My conclusion is that it can't work and that MS Office is so chauvinistic
    that it don't allow anny other e-mail programs!
    What do the experts think about it?
    Regards
    Huib
     
    Huib, May 16, 2009
    #11
  12. peterbodea

    N. Miller Guest

    Unfortunately, I have no experience with trying to remove just MS Outlook,
    which is what I would have attempted under your circumstances. But I agree
    that the MS Office Suite is "chauvinistic", and assume (sometimes
    incorrectly) that the end user wants the full suite, including MS Outlook
    active, and MS Outlook as the default email program. Probably because
    Microsoft is geared toward support of the Office suite in an enterprise
    environment, and not on a "Personal Computer" (in the literal sense of the
    word, "personal").
     
    N. Miller, May 17, 2009
    #12
  13. peterbodea

    ...winston Guest

    Office 2007 with Outlook and WLM installed on Vista on one machine, Office 2003 with OL and WLM on another unit(XPSp3)..
    - The function works here when either OL or WLM is set as default on both units(why ? not sure...I've tried to duplicate the issue
    with installing either client first, second, remove/reinstall and couldn't)

    OL is rather hardy on being the default...OL updates will return OL07 as the default client. On Vista its my preferred default, on
    XP/OL3 unit WLM is my default).
     
    ...winston, May 17, 2009
    #13
  14. peterbodea

    Bob Wang Guest

    winston:

    I have Vista Ultimate 64-bit & Office Professional 2007 on one desktop.
    Vista Ultimate 32-bit & Office Pro 2007 on two laptops.
    I use the Calendar function of Outlook, but not the mail part.
    So, uninstalling Outlook would not be an option for me.

    The problem of not being able to send an Office document, Word, Excel etc.
    exists on all my machines.

    Bob
    Office 2007 with Outlook and WLM installed on Vista on one machine, Office
    2003 with OL and WLM on another unit(XPSp3)..
    - The function works here when either OL or WLM is set as default on both
    units(why ? not sure...I've tried to duplicate the issue
    with installing either client first, second, remove/reinstall and couldn't)

    OL is rather hardy on being the default...OL updates will return OL07 as the
    default client. On Vista its my preferred default, on
    XP/OL3 unit WLM is my default).
     
    Bob Wang, May 17, 2009
    #14
  15. peterbodea

    ...winston Guest

    Bob,
    I wish I could answer why but can't. It just works at this end..sorry
    <qp>
    The function works here when either OL or WLM is set as default on both units(why ? not sure...I've tried to duplicate the issue
    with installing either client first, second, remove/reinstall and couldn't)
    </qp>
     
    ...winston, May 18, 2009
    #15
  16. peterbodea

    Ron Sommer Guest

    You can't send from within Word, Excel, etc?
    Can you send a file from your documents?
    Any error messages?
     
    Ron Sommer, May 18, 2009
    #16
  17. peterbodea

    Neil Guest

    I am having the same problem on a multi-user VISTA computer running MS Office
    2007 Enterprise Edition. When I click on Send to Email Recipient in MS Word,
    I get the error merssage that Word cannot log in. I applied all the default
    changes and checked the registry. Windows Live Mail does open when I click on
    the Send to Email, but it does not open a new email with the attachment.
    Strangely, if I repeat the process, the new email does open with the
    attachment. It seems to work mainly if WLM is not open when I click on the
    Send to Email even though I have to go through the error message first.
    Strange....
     
    Neil, May 18, 2009
    #17
  18. peterbodea

    peterbodea Guest

    Neil, you have the same problem as I do... Let me know if you found
    anything to solve this, I will do the same. I have talked to some other
    people that say it works perfectly !!! I can't believe it... Obviously
    we at least know it is not impossible :)
     
    peterbodea, May 19, 2009
    #18
  19. peterbodea

    rockfarmer Guest

    I have the same problem with Microsoft Office 2007 Home not being able to
    access the Contact list for Live Mail even when Live Mail has all the
    defaults, etc. Works OK with Windows Mail though.

    Seems like Office is looking for the actual Address Book and not the Live
    Contact list. There should be no conflict but there is.

    What will happen when I go to Win 7 and use Live Mail?? Likely the same
    problem.
     
    rockfarmer, Aug 23, 2009
    #19
  20. peterbodea

    ...winston Guest

    Same thing...
    Office 2007 and WLM have not been modified from either end.

    --
    ...winston
    ms-mvp mail

     
    ...winston, Aug 24, 2009
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.