cannot send mail but can recieve!

Discussion in 'Windows Vista Mail' started by Dave, May 25, 2008.

  1. Dave

    Dave Guest

    cannot send mail and have following error report
    can anyone help?
    An unknown error has occurred. Subject 'test', Account: 'CP account',
    Server: '', Protocol: SMTP, Server Response: '554 Sorry,
    your non-local IP address ( is not allowed to send email via
    me.', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F
    Dave, May 25, 2008
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  2. Dave

    Dave Guest

    The message explains it.
    Your computer is not connected to Tiscali, so Tiscali won't let you send
    through their email server.
    IP address ( is owned by Intelsat GlobalConnex Solutions (GXS)
    To send through Tiscali, you need to see if they have an authenticated SMTP
    server that uses a port other than 25.
    Or, you could get a Gmail account, and use their server to send email when
    you're not connected to Tiscali.
    Dave, May 25, 2008
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