Cannot setup VPN- Routing and Remote Access (fails on remote polic

Discussion in 'Windows Small Business Server' started by Mark, Mar 6, 2005.

  1. Mark

    Mark Guest


    I've been spending the better part of two weeks of reading trying to get my
    head around why I can't get this working.

    Before I even try increased security I just want to get PPTP working. In the
    end I've decided to try the to do->wizard, and the installation fails in what
    seems to be the same problem.

    There is another entry in this log dating back to when we first got the
    server, and it looks like it failed back then too, ruling out most-all new
    software additions. See the last four lines to see what I mean.

    Other information (worth mentioning)

    - Internet Authenication Server has never started

    - No one can access internet when I select remote access and NAT with
    Windows Authenication instead of radius in the configure and enable routing
    and remote access. (when I select RADIUS, internet works on all pcs, but
    still no vpn)

    - message everytime saying an error occured while trying to make a
    connection to the datastore, when I open the Routing and Remote Access snap in

    I could really use some help, as i've been unsuccessful at every corner!



    06/03/2005 16:52
    C:\Program Files\Microsoft Windows Small Business
    Server\Networking\RRASWiz\wizrras.dll, version 5.2.2651.0
    Calling CRRASCommit::CommitEx
    Calling CRRASCommit::ValidatePropertyBag
    pdispPPPBag->QueryInterface returned OK
    PropertyBag 268430
    Reading property value for enabling Remote Access returned OK
    bRemoteAccess = 1
    Reading property value for VPN returned OK
    bVPN = 1
    Reading property value for RAS returned OK
    bRAS = 0
    Calling CRRASCommit::ValidateVPNProperties
    Reading VPN Server Name returned OK
    Calling CRRASCommit::ValidateDHCPProperties
    DHCP server is installed on the box
    CRRASCommit::ValidateDHCPProperties returned OK
    CRRASCommit::ValidateVPNProperties returned OK
    CRRASCommit::ValidatePropertyBag returned OK
    pdispPPPBag->QueryInterface returned OK
    Pointer to the property bag 268430
    Calling CRRASCommit::CommitRRAS
    PropertyBag 268430
    bRAS 0
    bVPN 1
    Getting the GUID of the private NIC returned OK
    Checking whether RRAS is already running returned OK
    RRAS already running
    Stopping RRAS returned OK
    Installing RRAS returned OK
    Dhcp server is installed and running on this box
    Enabling DHCP client addressing returned OK
    Configuring ports returned OK
    Identifying the private NIC for RAS returned OK
    Setting the default authentication methods returned OK
    Disabling NETBIOS for RAS returned OK
    Changing RRAS startup type to automatic returned OK
    *** Configuring Remote Access Policy returned ERROR 80040e14
    Specifying error location returned OK
    *** CRRASCommit::CommitRRAS returned ERROR 80040e14
    *** CRRASCommit::CommitEx returned ERROR 80040e14
    Mark, Mar 6, 2005
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  2. Hi Mark,

    Can you post the ipconfig/all from the server please? Standard or Premium?
    Anything in the eventlogs?


    Microsoft SBS-MVP
    One of the Magical M&M's
    Marina Roos [SBS-MVP], Mar 6, 2005
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  3. Mark

    Jerry zhao Guest

    Hi Mark,

    Thanks for posting here!

    From the description, I understand that you failed to run RRAS wizard. If I
    have misunderstood your issue, please let me know.

    Based on my research, I would like to provide you the following action plan:

    1) Check if the scenario in the following KB is your case.
    You cannot start the Routing and Remote Access service on a Windows 2000
    Server-based computer or on a Windows Server 2003-based computer

    2) Disable any anti-virus software see if there is any change..

    3) Re-run CEICW, then try the wizard again.

    4) Checked for existence of the following files in System32 directory:

    5) Re-register these files by running "Regsvr32" command.


    For example:

    Run "regsvr32.exe %SystemRoot%\system32\ jet.dll"

    6) If the above effort does not help, please remove and then reinstall the
    Intranet and Networking component and see how things go from there. To do
    a. Click Start, click Control Panel, and then click Add or Remove Programs.
    b. Select Windows Small Business Server 2003, and then click Change/Remove.
    The Setup Wizard appears.
    c. Click Next to start the wizard.
    d. On the Windows Configuration page, click Next.
    e. On the Component Selection page, in the Action column, change Server
    Tools to Maintenance, change Intranet and Networking component to Remove,
    and then click Next.
    f. On the Component Summary page, click Next.
    g. Click Finish.
    h. Repeat steps 1-5, reinstall the two component.

    If the issue still persists, please help me collect the following
    information for further troubleshooting:

    1. What is the version of your SBS?

    2. What is the exact error message when failing to run the wizard?

    3. Are there any event logs related to this issue?

    4. Verify DNS and TCP/IP settings and please also run ipconfig/all from the
    server and then post the output in the newsgroup.

    If you have any concern on this thread, I am glad to be of further
    assistance. We look forward to hearing from you.

    Best regards,

    Jerry Zhao (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! -

    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    Jerry zhao, Mar 9, 2005
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