cannot view any webpages

Discussion in 'Internet Explorer' started by Bigmcd43, Apr 13, 2008.

  1. Bigmcd43

    Bigmcd43 Guest

    I am connected to the internet and can sign on to yahoo messenger and party
    poker sites. When I go to view a webpage i get Internet explorer cannot
    display the webpage. I have tried everything from system restore to safe
    mode and cannot get a webpage to load. I think it started after an automatic
    update was downloaded
    When the safe load is starting the screen files with alot of info then
    freexes at a driver.
     
    Bigmcd43, Apr 13, 2008
    #1
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  2. Windows version? IE version?
     
    PA Bear [MS MVP], Apr 13, 2008
    #2
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  3. Bigmcd43

    Bigmcd43 Guest

    I have Windows XP IE7

    Thanks

     
    Bigmcd43, Apr 13, 2008
    #3
  4. Bigmcd43

    davidwcowan Guest

     
    davidwcowan, Apr 13, 2008
    #4
  5. Bigmcd43

    davidwcowan Guest

    I am in the same fix! It looks as though when I click on the shortcut, it
    adds extra letters to the address and it won't let me enter the address
    manually or go to any other website - even in the favorites of my browser.

    Any suggestions?
     
    davidwcowan, Apr 13, 2008
    #5
  6. Do a thorough check for malware, following all of the steps at one of these
    Web pages.
    Help with malware:
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing programs like Messenger Plus,
    whose ads for malware don't identify the malware as such and try to convince
    you that you owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, Apr 13, 2008
    #6
  7. Bigmcd43

    Bigmcd43 Guest

    I cannot get to any webpages the tab just says connecting but it never loads
    a page. It looks like it is lost and just gets hung up.
     
    Bigmcd43, Apr 13, 2008
    #7
  8. IE version?
    Windows version?

     
    Frank Saunders, MS-MVP OE/WM, Apr 13, 2008
    #8
  9. Bigmcd43

    Bigmcd43 Guest

    I am running Windows XP Home Edition
    I am using IE7
     
    Bigmcd43, Apr 13, 2008
    #9
  10. Here's one poosibility:

    Error message after you install a Windows Internet Explorer 7 update from
    Windows Update or from Microsoft Update: "Webpage cannot be displayed":
    http://support.microsoft.com/kb/942818

    If tweaking your third-party firewall's settings don't help, try the
    following:

    1. Disable your anti-virus application, any real-time protection provided by
    an anti-spyware application (except for Windows Defender; includes Spybot
    Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
    third-party firewall AND enable the Windows Firewall.

    NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
    browsing; reading email; chatting) except #4 below until your anti-virus
    application has been re-enabled! If you're running ZA Free firewall, you
    may need to uninstall it instead of disabling it.

    2. Uninstall "Security Update for Windows Internet Explorer 7 (KB947864)"
    via Add/Remove Programs (make sure Show Updates box is checked at top right)
    and reboot.

    3. Re-do #1 above.

    4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
    offered. If "Root Certificates" update is listed in the Optional Updates
    category, you might install it, too, to take full advantage of IE7's
    additional security.

    5. Reboot > Make sure everything in #1 above is enabled again and, if
    applicable, disable the Windows Firewall and enable your third-party
    firewall.
     
    PA Bear [MS MVP], Apr 13, 2008
    #10
  11. See Robear's (PA Bear's) comment above.
     
    Frank Saunders, MS-MVP OE/WM, Apr 14, 2008
    #11
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