Canon MP760: Photos have green tint

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Michael Hainsworth, May 24, 2007.

  1. Hi there, every photo I print out with my Canon MP760 multifunction has a
    green tint to it.

    I notice when I open a photo in Windows Photo Gallery and select Print the
    photo looks normal for a moment, then the tint kicks in.

    If I select "Options..." and color management, all the options for "Canon
    MP760 Reflective" and "Positive" and "Negative" give me an error "Profile
    could not be added since it does not match the device."

    Uninstalling the printer software, installing the Canon "vista compatible"
    driver and using the "sRGB IEC61966-2.1" profile that helped my monitor stop
    displaying a yellow tint fail to solve the problem.

    Canon thinks my *ink* has run dry. Thanks, Canon. You really didn't read my
    support email, did you?

    Any advice?

    Thanks in advance,
    Michael
     
    Michael Hainsworth, May 24, 2007
    #1
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  2. Michael Hainsworth

    huwyngr Guest

    AMOI Are you using Canon ink or a third party?

    I know on-line a sales technician (NOT employed by Canon <g>) who says the
    majority of ink/color problems he encounters are due to using third party inks
    and that this is especially true for Canon printers since they use a smaller
    drop size than other printers so that the jets plug up more easily.

    I don't know if your Canon uses combined ink/jet cartridges or tanks separate
    from the jets but even if the latter and you changed back to Canon ink the
    jets could be clogged. There are safe methods to try to clean them.

    FWIW without knowing the background.
     
    huwyngr, May 24, 2007
    #2
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  3. Nope, not an ink issue. worked just fine two days earlier on an XP machine.

    Funny, too, Canon not only wants me to replace my ink, but also buy a new
    print head. I'm going in circles with these idiots who don't read my detailed
    tech support mesages.

    It's blazingly obvious if you're sitting in front of my machine that it's a
    color management issue. The image appears onscreen just fine for a moment,
    only to be replaced a split-second later with a green tint version. Vista is
    loading a color mgmt profile that is tinting the image.

    I'm going crazy trying to resolve this.
     
    Michael Hainsworth, May 24, 2007
    #3
  4. Michael Hainsworth

    Cal Bear '66 Guest

    Have you experimented with the options in Control Panel > Color Management?

    Are any ICC profiles for your monitor and printer available?
     
    Cal Bear '66, May 24, 2007
    #4
  5. Michael Hainsworth

    huwyngr Guest

    In that case I would suggest that it's not a Canon problem but in the software
    whether built into VISTA or third party.

    The people I meet up with on line who really know about color management --
    profiles and stuff like that that I don't get involved in -- are in the
    Photography Forum on Compuserve:

    http://community.compuserve.com/photography

    Give them a try with full information on hardware and software.
     
    huwyngr, May 25, 2007
    #5
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