can't access ftp folder (eg. ftp://ftp.microsoft.com)

Discussion in 'Internet Explorer' started by tombster, Sep 21, 2008.

  1. tombster

    tombster Guest

    I can't connect to any ftp servers (eg. ftp.microsoft.com) or download a
    file from a webpage that links to a ftp server (eg. ftp.hp.com). Both ftp
    servers used as examples allow anonymous logons. EI7 gives the "Internet
    explorer cannot display the webpage" message when I try to connect.

    If I go to the "menu bar" and select "view"->"Open FTP site in Windows
    Explorer" I get a message from "Internet Explorer Security" saying Windows
    Explorer
    wants to open Web content.

    If I "allow" this I get another message saying " Windows can't access this
    folder..." the name maybe incorrect or you don't have permission to access
    the folder.

    I have tried all the suggestions this and other groups have suggested but I
    can't fix this problem.

    I have tried to use "Windows Explorer" to open a connection to
    ftp://ftp.microsoft.com but I get a message saying "Windows can't access this
    folder the name maybe incorrect or you don't have permission to access the
    folder".

    I have compared the "Internet Options" on the "Security" and "Advanced" tabs
    with
    another Vista PC running on the same home network that doesn't have this
    problem and both PC are the same.

    I have used another internet browser (Apple's Safari Browser) installed on
    the problem PC and it works correctly browsing ftp sites or webpages with
    links to ftp servers.

    The problem I am have seem to be one of not having permission to use the
    folder that IE7 uses to store the ftp sites information.

    Some of the other things tried include:
    -Turning off firewall, anit-virus software, User Account Control, Popup
    Blocker,IE7 add-ons.
    -I have checked IE7 Internet Options -> "Advanced Tab" and "Enabe FTP folder
    viewing (outside outside of Internet Explorer)" is cheched.

    Any help would be appreciated
     
    tombster, Sep 21, 2008
    #1
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  2. (cross-post added to Vista General)

    Such as?


    More significantly what do you have for

    Enable FTP folder view (outside of Internet Explorer)


    That would be a problem in your OS not with IE specifically.
    Cross-posting to a Vista NG though I'm not sure which one
    would be best for this symptom.


    That's probably your problem. Uncheck it.


    Good luck

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Sep 22, 2008
    #2
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  3. tombster

    tombster Guest

    Hi Robert,
    I have tried to uncheck "Enabe FTP folder viewing (outside outside of
    Internet Explorer)" but it had no effect on the problem.

    I have found the syntax used to address a ftp server in IE7 does make a
    difference.

    Example:
    1) if I type in IE7's address bar http:\\ftp.dell.com ...this syntax works.
    2) ftp:\\ftp.dell.com ...doesn't work.

    I have found that Dell's web pages with buttons on them that direct the user
    to download a file on an ftp server don't work if the syntax used is not in
    the form of http:\\ftp.dell.com....

    I'm using Dell as an example instead of mircosoft because microsoft seem to
    use info.aspx commands to start a download on their web pages.
     
    tombster, Sep 24, 2008
    #3
  4. tombster

    tombster Guest

    Well I have resolved my problem. After going thru IE7's "Internet Options"
    one more time, I discovered by trial and error how to correct the ftp problem
    on my Vista (32-bit) PC.

    The fix was to select/check the "Automatically detect settings" in the
    "Automatic configuration" section in the "Local Area Network (LAN) Settings"
    window.
    (internet options->connections tab->lan settings).

    *Note: My other PC (Vista 64-bit) didn't have this ftp problem and didn't
    have the "Automatically detect settings" selected/checked.
     
    tombster, Sep 24, 2008
    #4
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