Can't add Tape Changer to SBS 2003 Backup Wizard

Discussion in 'Windows Small Business Server' started by JackW, Jan 27, 2007.

  1. JackW

    JackW Guest

    I have seen this posted elsewhere but without a solution

    When I run the SBS wizard to schedule the tape backup it will fail every
    time if I select a "Tape Changer". If a changer is not selected the wizard
    completes fine. The tape drive is supported, it doesn't matter which user I
    select, and I have reinstalled the server tools.

    From the log:

    D:\Program Files\Microsoft Windows Small Business
    Server\Backup\bkpwizdll.dll, version 5.2.2651.0
    NTMS session started successfully.
    Call to EnumerateNtmsObject(NTMS_LIBRARY) returned ok.
    Will enumerate on 3 media libraries found.
    Call to GetNtmsObjectInformation(NtmsLibraryInfo) returned ok.
    Call to GetNtmsObjectInformation(NtmsLibraryInfo) returned ok.
    Found an enabled library (online or stand-alone).
    Call to EnumerateNtmsObject(NTMS_MEDIA_TYPE) returned ok.
    Will enumerate on 2 media types found.
    Call to GetNtmsObjectInformation(NtmsMediaTypeInfo) returned ok.
    Call to GetNtmsObjectInformation(NtmsMediaTypeInfo) returned ok.
    Call to GetNtmsObjectInformation(NtmsLibraryInfo) returned ok.
    Found an enabled library (online or stand-alone).
    Call to EnumerateNtmsObject(NTMS_MEDIA_TYPE) returned ok.
    Will enumerate on 1 media types found.
    Call to GetNtmsObjectInformation(NtmsMediaTypeInfo) returned ok.
    Found a tape media type in the library.
    No command line switches were provided. Full Wizard run will be performed.
    Calling CommitOperator()
    Error 0x8004d002 returned from call to CommitOperator().
    Backup Wizard finished with error code 0X8004D002.

    Thanks
     
    JackW, Jan 27, 2007
    #1
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  2. Merv Porter [SBS-MVP], Jan 27, 2007
    #2
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  3. JackW

    JackW Guest

    Not quite the same error, the message I see doesn't reference a service -
    just " terminated for unknown reason" (don't remember the exact syntax). But
    it could be the same cause with different symptoms. I will try and stop by
    the customer site tomorrow on my way out of town -going to Toronto for a week
    of training, and see if your pointer is a step in the right direction.

    Thanks.

     
    JackW, Jan 27, 2007
    #3
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