Can't connect to internet with Internet Explorer

Discussion in 'Windows Vista Networking' started by AHB, Jan 20, 2008.

  1. AHB

    AHB Guest

    I just upgraded from Windows XP Pro to Vista Ultimate. When I run Internet
    Explorer, or any other program that tries to connect to a www page, it fails.
    When I click on the diagnose option on the resulting error page, I get this
    message "www.msn.com is not set up to establish a connection on port "World
    Wide Web service (HTTP) with this computer." I tried all of the repairs
    listed on the resulting help page which is very basic. I also became familiar
    with how Vista appears to handle networking and internet access. I compared
    my ipconfig listing with ones I found in various help blogs or sites and it
    appears it is connected ok. I get email ok, although I had to do a few minor
    repairs. I can't find any mention of the error on Microsft or the listing
    here. Any suggestions?
     
    AHB, Jan 20, 2008
    #1
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  2. It may be a security software. This troubleshooting page may help.

    Vista Internet Access IssuesVista can’t access the Internet because of
    TCP/IP settings Vista can't access the Internet because of security software
    Vista drop the Internet connection ...
    www.chicagotech.net/vista/vistaieissues.htm


    --
    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on
    http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on
    http://www.HowToNetworking.com
     
    Robert L. \(MS-MVP\), Jan 21, 2008
    #2
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  3. AHB

    AHB Guest

    Thanks, Robert. Norton 360 was the culprit. I removed it and the Norton
    update program and IE worked immediately. I am also finding some of the
    programs I would normally use a lot have to be reinstalled to work properly.
     
    AHB, Jan 21, 2008
    #3
  4. Robert L. \(MS-MVP\), Jan 21, 2008
    #4
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