Can't delete emails from sent, inbox, delete box

Discussion in 'Windows Vista Mail' started by Tim, Feb 1, 2008.

  1. Tim

    Tim Guest

    Could anyone help me delete message from my email. The page states " Message
    could not be displayed." I try to delete the message and it states "An
    unknown error has occured. Please advise me how to get rid of the emails

    Thanks in advance
    Tim
     
    Tim, Feb 1, 2008
    #1
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  2. Tim

    mac Guest

    A fix as been released by M$ to resolve the problem of undeletable mails:

    "Messages may be stuck in the Outbox when you use Windows Mail on a computer
    that is running Windows Vista"

    http://support.microsoft.com/default.aspx/kb/941090

    It works for all folders.
     
    mac, Feb 1, 2008
    #2
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  3. Tim

    Brink Guest

    Hi Tim

    This will help show you how to fix the stuck undeletable email messag
    problem.

    Installing the KB941090 update will just fix the problem for now. Yo
    must stop the cause to prevent it from happening again. Read the sectio
    titled "FIRST" in this tutorial about antivirus and anti-spyware/adwar
    programs to help prevent this from happening again, then install th
    KB941090 Microsoft Update in the section titled "SECOND" to fix and b
    able to delete the stuck message from the problem folder

    'Windows Mail problems
    (http://www.vistax64.com/tutorials/62560-windows-mail-problems.html

    Have a great day
    Shaw

    --
    Brin

    *There are no dumb questions, just the people that do not ask them.*
    '*Vista Forums*
    (http://www.vistax64.com/index.php?referrerid=2980)
    *Please post feedback to help others.*
     
    Brink, Feb 1, 2008
    #3
  4. Tim

    ajbabao Guest

    This download link should do the trick in resolving that buggy issue
    with Windows Mail. That happened to me..

    'Download details: Update for Windows Vista (KB941090)'
    (http://tinyurl.com/2twv6a)
     
    ajbabao, Feb 1, 2008
    #4
  5. Tim

    maima121 Guest

    maima121, Feb 1, 2008
    #5
  6. Tim

    avalonx Guest

    A number of users are experiencing problems with Windows Mail and
    deleting messages from the Inbox and Outbox. The message will first
    become unviewable in the reading pane and will then generate an error
    when you try to delete it. This is usually caused by a corrupt
    mailstore. To rebuild the mailstore (WindowsMail.MSMessageStore), follow
    these steps:
    1. Back up the email you wish to keep. While rebuilding the mailstore
    shouldn't result in any loss of email, it is always better to be safe.

    2. Close Windows Mail.

    3. Click the Start Button and select Computer.

    4. Navigate to C:\Users\your
    username/AppData/Local/Microsoft/WindowsMail.

    5. Delete WindowsMail.MSMessageStore.

    6. Open the Backup directory.

    7. Open the new directory.

    8. Delete WindowsMail.MSMessageStore.

    9. Open Windows Mail to rebuild the mailstore database.

    You should now be able to view and delete the problematic message(s).

    I found this on tech -recipes website,Hope it works,:)
     
    avalonx, Feb 1, 2008
    #6
  7. This works much more easily:

    Messages may be stuck in the Outbox when you use Windows Mail on a computer
    that is running Windows Vista
    http://support.microsoft.com/kb/941090
    It also works on other folders.
     
    Frank Saunders MS-MVP IE,OE/WM, Feb 1, 2008
    #7
  8. Tim

    Guest Guest

    Looks like you haven't found this fix, which usually works faster:

    http://support.microsoft.com/default.aspx/kb/941090

    Although it's labelled as for mail stuck in the Outbox, it also works in
    other folders. If you don't know whether to use the 32-bit version or
    the 64-bit version, try the 32-bit version first. Certain common
    antivirus programs, such as most of those from Norton or McAfee,
    or a recent one from Trend, tend to cause such problems, although
    seldom immediately, so if you have such a program, remember
    where to find the fix - you are likely to need it again.
     
    Guest, Feb 1, 2008
    #8
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