Can't delete message from folder Inbox

Discussion in 'Windows Vista Mail' started by Alezito [MS MVP], Dec 9, 2006.

  1. Alezito [MS MVP], Dec 9, 2006
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  2. Alezito [MS MVP]

    Tom Lake Guest

    You're the MVP. You tell US! 8^)

    I have a message like that too and none of the suggestions
    has worked for me thus far.

    Tom Lake
    Tom Lake, Dec 9, 2006
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  3. Alezito [MS MVP], Dec 10, 2006
  4. Alezito [MS MVP]

    Lainedru Guest

    Has anybody been able to solve this yet? I just got a new computer with Vista
    on it yesterday, trying to get used to windows mail. I don't really know
    anything about computers, but I was able to use outlook on my old desktop.
    Anyway, I am having the same problem deleting a message. "An unknown error
    has occured." And I've noticed my message is not displayed either. But
    judging by the subject it was just spam anyway. Meh.
    Lainedru, Jan 31, 2007
  5. You can try repairing the database. That seems to fix it.

    Steve Cochran, Jan 31, 2007
  6. Alezito [MS MVP]

    mabreu Guest

    I tried repairing the database and received the following error:

    Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot
    access fi
    le, the file is locked or in use) after 30.62 seconds.

    What next?
    mabreu, Feb 5, 2007
  7. Alezito [MS MVP]

    Sly Dog Guest

    Within Command Prompt, you have to navigate your way to the subdirectory
    where the file is located, and then run the command.

    It probably won't fix anything - at least, in my case it didn't...
    Sly Dog, Feb 5, 2007
  8. Alezito [MS MVP]

    mabreu Guest

    Yes, I navigated to the subdirectory where the file was located and tried it
    there. I still got the same error message, what to do next?

    "Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot
    access file, the file is locked or in use) after 30.62 seconds."
    mabreu, Feb 5, 2007
  9. Alezito [MS MVP]

    Doug Guest

    I am in the same boat with these guys! .... For a new fancy whammy dimmy
    program (VISTA - Windows Mail) ... It's a shame it doesn't work like XP ..
    Now I'm off my podium... How do I fix this mess? .. I too! have an email
    locked in my inbox ...
    Some of the other threads show how to remove it but it doesn't work

    Doug, Feb 8, 2007
  10. Alezito [MS MVP]

    Glorydays Guest

    Can you be more specific on how to do this I know nothing about editing
    Glorydays, Feb 9, 2007
  11. Alezito [MS MVP]

    Glorydays Guest

    How do I edit the user profile

    Glorydays, Feb 9, 2007
  12. Alezito [MS MVP]

    mabreu Guest

    Hello, this is what I found out on how to repair the message store.

    First you must navigate to were the WindowsMail.MSMessageStore is located
    using a command prompt window.

    This is how you do this:

    1. Click on start icon in the Task Bar.
    2. Under the "All Programs" menu option there is a "Start Search" field,
    type in the word "Command".
    3. A command prompt window should appear.
    4. Type "cd AppData\Local\Microsoft\Windows Mail"
    5. Now to repair the message store type "esentutl /p
    6. This should repair the message store and the problem should go away.

    Please note that if you get the "JET_errFileAccessDenied" error message this
    indicates the the Windows Mail process is still running and you need to end
    it using the Task Manager.

    Also, you can play it extra safe by copying the contents of the Local
    Folders directory under the Windows Mail directory into another directory on
    your hard drive.

    Hope this helps you.

    Best regards,

    Marcos M. Abreu
    mabreu, Feb 9, 2007
  13. You don't edit the user profile. You edit the line of text to match the
    user profile.

    Steve Cochran, Feb 9, 2007
  14. Alezito [MS MVP]

    Glorydays Guest

    It did not work I closed windows mail and checked Task manager it did not
    show windows mail in the task manager When I tried what you said it ends up
    timing out and does not work I hope microsoft gets a patch for this. What
    stupid problem maybe I will go back to incredimail unless Microsofts goes
    back to Outlook Express

    Glorydays, Feb 9, 2007
  15. Steve Cochran, Feb 10, 2007
  16. Alezito [MS MVP]

    Doug Guest

    I disabled my email scanning ... And didn't help at all ....
    Doug, Feb 10, 2007
  17. Alezito [MS MVP]

    Glorydays Guest

    I did everything you said it did a rebuild but I still can`t delete the one
    Email message what should I try next

    Glorydays, Feb 10, 2007
  18. Just ignore it. The database may eventually remove it.

    Steve Cochran, Feb 11, 2007
  19. Alezito [MS MVP]

    SEC Guest

    Thanks Mbreau for writing in steps I can understand. I tried what you said
    and it didn't work but I really appreciate your making it simple. I guess
    I'll just leave all these messages in my inbox as cochran suggests. Thats why
    I bought a fancy new computer so I could keep dozens of useless emails in my
    SEC, Feb 16, 2007
  20. Alezito [MS MVP]

    Rebecca Guest

    What I did was add the e-mail recipient to my blocked senders list and the
    e-mail dissappeared. Try that.
    Rebecca, Feb 21, 2007
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