Can't delete message from folder Inbox

Discussion in 'Windows Vista Mail' started by Alezito [MS MVP], Dec 9, 2006.

  1. Alezito [MS MVP]

    JoJoHo Guest

    None of these work for me.

    For the first one, I get:
    'esentutil' is not recognized as an internal or external command, operable
    program or batch file.

    And for the second one, there is no such filename in that folder.
     
    JoJoHo, Mar 16, 2007
    #61
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  2. Everyone seems to have a different idea on what the cause might be.
    Windows Mail has never crashed on me, yet I have an undeletable/
    undisplayable/unmovable message stuck in my Outbox.

    Gary VanderMolen
     
    Gary VanderMolen, Mar 16, 2007
    #62
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  3. Alezito [MS MVP]

    Karin Habets Guest

    please remove my data from youre register.
     
    Karin Habets, Mar 20, 2007
    #63
  4. Alezito [MS MVP]

    hbpatel Guest

    Harshad
     
    hbpatel, Mar 20, 2007
    #64
  5. Alezito [MS MVP]

    Don Klepper Guest

    Thanks,

    I was having the same problem on deleting a message in my outbox. At the
    sametime I could not send any emails. Everything is working fine now. This
    was the only fix that worked.

    Don Klepper
     
    Don Klepper, Mar 23, 2007
    #65
  6. Alezito [MS MVP]

    steve Guest

    Hello fellow suffers, well I have just stumbled into this post having got the
    same problem, and reading the various posts, esp. the ones about how to fix
    it leave me very unimpressed, why the hell should I have to mess about with a
    brand new PC like this, and the prospect of buggering up the operating system
    by fiddling around with it is not at all appealing, come on Microsoft sort
    this bloody Vista system out with some sort of Update Disc, we should not
    have to turn into amateur computer engineers just because we wanted to delete
    a mail message.

    Steve.
     
    steve, Mar 28, 2007
    #66
  7. You can leave it broken if you want. I was just trying to help people fix
    it while we wait for Microsoft.

    steve
     
    Steve Cochran, Mar 28, 2007
    #67
  8. Alezito [MS MVP]

    Sophie Guest

    I've got the same error coming up with a message in my inbox. The thing is,
    is that I moved the message to another folder yesterday and now I'm stuck
    with this unreadable message in my inbox. It's most frustrating! Somebody get
    round to sorting this out!
     
    Sophie, Mar 28, 2007
    #68
  9. Alezito [MS MVP]

    steve Guest

    Steve, I do not wish to be obtuse, but if you think that I, a complete
    ignoramus when it comes to computers can fix this problem, then why on earth
    cannot Microsoft fix it for everyone? The point I'm trying to make is, why
    should I have to try and fix the bloody thing anyway? I buy a car and I'm not
    expected to fix it, why should PCs be different, esp. as in trying to repair
    it myself, fiddling around with the programs etc might result it me deleting
    important things and the PC not working at all, where does that leave me with
    respect to G/tees and getting it repaired, will Microsoft pick up the
    bill?,,,because I'm sure that the PC supplier (Dell) would not be happy with
    my home repairs, Do Microsoft read these posts, are they actually trying to
    fix the problem, does anyone know what's happening???
    Steve Kane.
     
    steve, Mar 28, 2007
    #69
  10. How am I supposed to answer that? <G>

    Seriously, to some extent you are talking about a breakdown perhaps at
    Microsoft, but at the same time the computer was supplied by Dell. Now who
    put on the non-WinMail-compatible programs such as antivirus and antispam
    software (see www.oehelp.com/OETips.aspx#3 [which by the way is about the
    only thing I can do about it])? And who is to blame for that? And how much
    of the problems users are seeing are due to those issues and not other
    issues incipient to WinMail?

    I empathize with you. All these other users also in this newsgroup are
    having similar issues. Call Dell and they will eventually refer you to MS.
    Call MS and they will refer you to Dell. (or Gateway or anyone else) When
    the real problem is likely the conjunction of the two coupled with their
    pre-loaded software (companies paid for that -- they weren't chosen for
    their compatibility) that no one tested.

    And what happens is suddenly bugs that were unexpected and significant loss
    of functionality for the user (YOU) . And meanwhile they work on trying to
    figure out the source of the bugs and are stuck to a timeline of fixing bugs
    that often has a history with OE of becoming hyperbolic to infinity (which
    means never).

    The timeframe for fixing bugs is very problematic and so is the ability to
    get the MS Elephant to move when one kicks it.

    I'm not going to rationalize things though, as I very much agree that these
    issues need to be more timely addressed than they have been so far.

    So for my answer see the start of my reply.

    steve
     
    Steve Cochran, Mar 29, 2007
    #70
  11. Alezito [MS MVP]

    Dabuzzo Guest

     
    Dabuzzo, Mar 29, 2007
    #71
  12. Alezito [MS MVP]

    Pjhutch Guest

    I had my 'Deleted Items' folder full of spam I could not delete. The easiest
    method is to do the following:

    1. Open Windows Mail
    2. Select File, Export, Messages, Windows Mail
    3. Select a new folder to export messages to
    4. Select the folder(s) you wish to export excluding the folder that has the
    problem. There is no need to export and default folders you don't need,
    5. Shut down Windows Mail
    6. Clear out the old Windows mail folder
    7. Restart Windows mail
    8. Select File Import, Messages and import the messages you exported earlier
    9. Move folders out of the Imported mail folder to where you want them.
    10. Done
     
    Pjhutch, Mar 29, 2007
    #72
  13. Alezito [MS MVP]

    quitebrucie Guest

    I have also had this message and cannot find a solution.
     
    quitebrucie, Mar 31, 2007
    #73
  14. Alezito [MS MVP]

    JDM Guest

    JDM, Mar 31, 2007
    #74
  15. Alezito [MS MVP]

    JDM Guest



    COME ON MICROSOFT - you have a lot of unhappy customers
    sort this problem out
     
    JDM, Mar 31, 2007
    #75
  16. Alezito [MS MVP]

    Kath Nolan Guest

    It appears we all have this problem - however, I don't see any solution.
    What are we suppose to do?
     
    Kath Nolan, Mar 31, 2007
    #76
  17. Did you try marking it as read and then deleting it?
    That's what I've been doing and so far it has always worked.
     
    Frank Saunders, MS-MVP OE/WM, Apr 1, 2007
    #77
  18. Have you tried marking the message as read and then deleting it? That's
    what I've been doing and so far it has always worked. Other things:

    Try repairing the database with WMUtil from www.oehelp.com

    There are two copies of WindowsMail.MSMessageStore, One in
    %USERPROFILE%\AppData\Microsoft\Windows Mail
    and one in
    %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
    If you delete both of these the database will be rebuilt. However, while no
    messages should be lost, some may be downloaded again and you may lose some
    record of which have been read. I recommend that you only do this when they
    are causing you trouble, like when they are in the Outbox. Otherwise I now
    just mark them as read and ignore them.
     
    Frank Saunders, MS-MVP OE/WM, Apr 1, 2007
    #78
  19. As of today I have two messages in my inbox that won't delete and ALL of the
    meassages in my deleted file which won't delete. I am not a computer guru
    and will have to take it to a technician -- but will s/he be able to fix it?
     
    Still Learning, Apr 2, 2007
    #79

  20. What have you tried?

    Have you tried marking the message as read and then deleting it? That's
    what I've been doing and so far it has always worked. Other things:

    Try repairing the database with WMUtil from www.oehelp.com

    There are two copies of WindowsMail.MSMessageStore, One in
    %USERPROFILE%\AppData\Microsoft\Windows Mail
    and one in
    %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
    If you delete both of these the database will be rebuilt. However, while no
    messages should be lost, some may be downloaded again and you may lose some
    record of which have been read. I recommend that you only do this when they
    are causing you trouble, like when they are in the Outbox. Otherwise I now
    just mark them as read and ignore them.
     
    Frank Saunders, MS-MVP OE/WM, Apr 2, 2007
    #80
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