Can't delete message from folder Inbox

Discussion in 'Windows Vista Mail' started by Alezito [MS MVP], Dec 9, 2006.


  1. Try repairing the database with WMUtil from www.oehelp.com

    There are two copies of WindowsMail.MSMessageStore, One in
    %USERPROFILE%\AppData\Microsoft\Windows Mail
    and one in
    %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
    If you delete both of these the database will be rebuilt. However, while no
    messages should be lost, some may be downloaded again and you may lose some
    record of which have been read. I recommend that you only do this when they
    are causing you trouble, like when they are in the Outbox. Otherwise I now
    just mark them as read and ignore them.
     
    Frank Saunders, MS-MVP OE/WM, Apr 5, 2007
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  2. Alezito [MS MVP]

    Doctor Nye Guest

    I am having this same problem. If someone gets back to you with a solution,
    can you email it to me also? Thanks!
    Jill
     
    Doctor Nye, Apr 6, 2007
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  3. Alezito [MS MVP]

    WarrenK Guest

    Hi Steve

    Any updates on your suggestions?
    Still can't delete one email from my "junk folder" from of all senders,
    COSTCO.

    Many thanks
    Warren
     
    WarrenK, Apr 6, 2007

  4. Some have suggested highlighting the message and pressing Alt, E then Y.
    Haven't had a chance to test it myself.
     
    Frank Saunders, MS-MVP OE/WM, Apr 7, 2007
  5. Someone said go to Edit | Find for the particular folder and then you can
    delete the results of the search that way.

    steve
     
    Steve Cochran, Apr 7, 2007
  6. Alezito [MS MVP]

    Graham Guest

    I just tried this with a message in my Outbox and it didn't work - got the
    same error. Sorry! I'd love a solution that doesn't require me to delete and
    recreate the user name - I'm concerned about making a mistake that will cause
    me to lose my extensive message archives. Looks like I'll have to take the
    risk though ...
     
    Graham, Apr 7, 2007
  7. Alezito [MS MVP]

    Graham Guest

    This appears to permanently delete everything in the deleted messages folder.
    It would only help if that were where the problem lies I would think. In my
    case it is the Outbox, which is the worst place since it blocks all outgoing
    mail from being sent.
     
    Graham, Apr 7, 2007
  8. It appears that the ones stuck in the Outbox are much harder
    to remove than ones stuck in other folders.

    You won't lose any messages if you first drag a copy of the
    ....\AppData\...\Windows Mail directory to somewhere else,
    such as to the Desktop or Documents.

    Gary VanderMolen
     
    Gary VanderMolen, Apr 7, 2007
  9. This is the first time that I have received this message. I tried to mark it
    as Read and then tried to delete but it still won't let me delete. Any other
    suggestions? Thanks.
     
    Marie Putrelo, Apr 8, 2007
  10. Alezito [MS MVP]

    fourniner Guest

    Try 'hide read emails', it worked for me.
     
    fourniner, Apr 9, 2007

  11. Try repairing the database with WMUtil from www.oehelp.com

    There are two copies of WindowsMail.MSMessageStore, One in
    %USERPROFILE%\AppData\Microsoft\Windows Mail
    and one in
    %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
    If you delete both of these the database will be rebuilt. However, while no
    messages should be lost, some may be downloaded again and you may lose some
    record of which have been read. I recommend that you only do this when they
    are causing you trouble, like when they are in the Outbox. Otherwise I now
    just mark them as read and ignore them.
     
    Frank Saunders, MS-MVP OE/WM, Apr 10, 2007
  12. Alezito [MS MVP]

    mom5 Guest

    Another one of my e-mails from yesterday came up today with the error message
    and it can't be deleted. I know you say just to ignore them, but after you
    have like 10 in your inbox and keep getting them out of the blue it gets a
    little frustrating. Please find a patch soon......I have gotten rid of my
    e-mail scanners and I am still getting them. One day they are fine and the
    next day can't be deleted. I find myself deleting messages right away if at
    all possible. I am just waiting and hoping for a fix to this frustrating
    problem.
     
    mom5, Apr 10, 2007
  13. Alezito [MS MVP]

    Cal Bear '66 Guest

    Has anyone with this problem gone into the message store and deleted
    all the 0 byte entries? (Make sure Windows Mail is closed first.)

    I have been doing this on a daily basis for about a week now, and I have
    had no ill effects.

    I also have the compacting option set for every time I close Windows Mail.
     
    Cal Bear '66, Apr 10, 2007
  14. Alezito [MS MVP]

    Heather Guest

    I just got this new puter 2 weeks ago. It has taken me forever to get it to
    work with all of my peripherals and to get my Treo to sync with it.....which
    btw it does not sync with WinMail and that sucks. NOW, I have to wipe myself
    out and rebuild again?

    Have you seen the new MAC commercial where the PC's are all on a cart being
    shipped away for various errors. The infamous '629' error was a favorite from
    W2K. Those tv ads get funnier and funnier.....joke sort of on us, huh!
     
    Heather, Apr 12, 2007
  15. I don't know if WinMail will synch with devices.
    Yeah, they are rather humorous. I just saw the last one with the "FATAL
    ERROR". <G>

    steve
     
    Steve Cochran, Apr 12, 2007
  16. Alezito [MS MVP]

    NWMale Guest

    After reading everything here, I tried 1 thing and it worked!! I disabled
    the "scan outgoing mail". I still scan incoming mail and am still using
    McAfee spam filters and everything else. I can now send email, move to
    folders, or delete.
     
    NWMale, Apr 13, 2007
  17. Alezito [MS MVP]

    Eggieboy Guest

    Eggieboy, Apr 13, 2007
  18. You will continue to have problems with McAfee.

    steve
     
    Steve Cochran, Apr 13, 2007
  19. Alezito [MS MVP]

    Shealia Guest

    Same happening here, MS needs to get busy and fix it ASAP.
     
    Shealia, Apr 13, 2007
  20. I don't think you'll see a fix from Microsoft any time soon. My current
    theory, and it's only a theory, is that an anti-virus is causing the problem
    by deleting messages as they are saved to the hard drive even though email
    scanning is turned off.

    Have you tried marking the message as read and then deleting it? That's
    what I've been doing and so far it has always worked. Other things:

    Try repairing the database with WMUtil from www.oehelp.com

    There are two copies of WindowsMail.MSMessageStore, One in
    %USERPROFILE%\AppData\Microsoft\Windows Mail
    and one in
    %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
    If you delete both of these the database will be rebuilt. However, while no
    messages should be lost, some may be downloaded again and you may lose some
    record of which have been read. I recommend that you only do this when they
    are causing you trouble, like when they are in the Outbox. Otherwise I now
    just mark them as read and ignore them.

    If none of those fixes work for you or you're afraid to try them, use a
    different program like Thunderbird, which is free.
     
    Frank Saunders, MS-MVP OE/WM, Apr 13, 2007
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