Can't find add license wizard / server management console

Discussion in 'Windows Small Business Server' started by Daniel Peterson, Jun 29, 2004.

  1. Hello,

    We recently installed SBS 2003 for a customer, and I setup a domain,
    exchange, etc. for them.

    However, when I try to add the additional CAL via the normal licensing
    control panel or administrative tools, I am instructed to use the Add
    License Wizard. Reading through posts in this group, it seems clear that
    this is part of a server management console, which seems to be installed by
    the Microsoft SBS setup wizard. I don't have this either, as I didn't setup
    the server using this setup wizard, but setup things up by hand.

    Is there a way to install this server management console, so I can run this
    add license wizard AFTER the server is configured and deployed, without
    destroying my existing configuration?

    Daniel Peterson, Jun 29, 2004
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  2. Hi Daniel,

    The 'By Hand' method is not documented anywhere, unless you have documented
    it. So it's not possible to know the present state of your server, and what
    steps should be taken to correct it.

    The next steps may vary from fdisk start over, to running the integrated
    setup. So if you can provide your installation steps in detail, perhaps
    someone could help you decide what to do.

    If you're in a position right now to fdisk and start over, I'd seriously
    consider that.
    Les Connor [SBS MVP], Jun 29, 2004
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  3. I am not in a position to start over. What I did is the normal procedure
    for non SBS windows domains & exchange, and went something like this
    (obviously, there's more to it than that, but here's the basics):

    1. Install SBS 2003
    2. Setup DNS
    3. DC promo
    4. Prep forest & domain for exchange
    5. Install exchange

    My complaint is that I don't recall reading anywhere that if you didn't run
    the post install setup wizard, then you couldn't use your server properly.
    Will the integrated setup destroy my existing configuration? Isn't there a
    way to just install the management tools I need, without letting a wizard
    run on my server without really telling me what it's doing?

    Daniel Peterson, Jun 29, 2004
  4. Hi Daniel

    I hate to be a harbinger of doom but I echo Les here! SBS is so integrated
    that by hand just doesn't cut it. Do yourself a favor and start over with
    fdisk and follow the getting started guide on CD1. Don't be too proud to
    follow the Todo list after install. It will save your bacon.

    SBS is a totally different world from Enterprize servers.

    Frank McCallisters
    Frank McCallister, Jun 29, 2004
  5. Hi Daniel

    The "Normal" procedure for Windows servers just doesn't work with SBS!. It
    is possible to muddle through without the Wizards I suppose if you install
    everything but MS did a Magnificent job of integratiing many products to
    work on one server and the Wizards make it work. There are hundreds of
    threads in this newsgroup where people didn't follow the procedures and it
    always leads to trouble. I have had some occasions to use PSS to drill in to
    a clients server to solve a tricky issue and I shadow their session. They
    use the CEICW Wizard from the Todo list in Server Management. They don't
    wander around in DNS and DHCP and Exchange they let the Wizard do it.

    If you can't do a fresh install then at least an install on top and then go
    through the Server Management Todo list CEICW Wizard and Add License Wizard.
    If that doesn't work and you still can't do a fresh install then I suggest
    you spend the $245 and call MS for help.

    Frank McCallister, Jun 29, 2004
  6. Hello,

    I was able to figure out the files required by the License Wizard, and
    resolved my issue that way, registering the files manually. Reinstall was
    not possible, and I didn't want to risk the install wizard on the setup.

    Thanks anyway, it's a shame there wasn't a better, reasonably clear way to
    do this otherwise.
    Daniel Peterson, Jun 30, 2004
  7. -----Original Message-----
    Wow, another Daniel Peterson. :)

    Anyway, this may not help you or not, but I was on the
    phone last night with Microsoft Product Support Services
    (with a tech who looks like he posts in this group
    actually) troubleshooting an issue with a server, and
    re-running the setup wizard doesn't modify your existing
    exchange info or anything. I was able to reinstall the
    management applications without any problems.
    Daniel Peterson, Jun 30, 2004
  8. Hello,
    The easier solution is to perform an install of all of the SBS components
    using the SBS Integrated Setup. It won't overwrite anything.
    Failure to install all of the SBS management tools is tricky, and we
    normally make you install them before we proceed with troubleshooting.
    Do yourself a favor and install all of the SBS components; your server will
    be happier and it will be easier to manage.


    Wesley Kendall
    Small Business Server Product Support

    This posting is provided "AS IS" with no warranties, and confers no rights.

    Get Secure!


    When responding to posts, please "Reply to Group" via
    your newsreader so that others may learn and benefit
    from your issue.

    Wesley Kendall [MSFT], Jun 30, 2004
  9. Daniel Peterson

    Joe Carreira Guest

    Excuse me for butting in... I have a situation where many
    of the links on an SBS Server are not working properly
    through the SBS control panel... If I re-install over the
    top of this original install, will it restore the broken
    links and not mess with the other settings, i.e exchange,
    dns etc..?

    Thanks in advance for the response...

    Joe C.......
    Joe Carreira, Jul 3, 2004
  10. Daniel Peterson

    JC Harris Guest

    I had to re-install three times for the same reason (to do list wasn't
    there, then ICW wasn't working, etc) and it worked fine and didn't mess with
    the settings I already had. Was like the Office Repair.
    JC Harris, Jul 3, 2004
  11. Thanks, JC!

    That's one of the reasons why I encourage people new to SBS to consider
    installing SBS three times:
    1. First time, to just go thru it and find out what it expects
    2. Second time, to do it correctly, and make notes
    3. Third time, to make sure your notes are correct

    And in between each time, comer back here and ask all your questions!
    Kevin Weilbacher [SBS-MVP], Jul 3, 2004
  12. Daniel Peterson

    JC Harris Guest

    Knowing what I know now it is a great idea. It took three times for me but
    everything is running smooth now (except ISA .... too scared to try it now
    after the horror stories I have been reading, and don't really need it

    JC Harris, Jul 3, 2004
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