Cant get my new email acount to work??

Discussion in 'Windows Vista Mail' started by Dave Castling, Jun 20, 2008.

  1. I have set up a new email address but when testing it comes back with the
    following error message? can anyone help?

    account "" server
    protocol smtp, server response 421 connection refused from port
    secure SSL. No, server error 421, error number 0x800ccc67

    Cheers, Dave
    Dave Castling, Jun 20, 2008
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  2. The error message indicates you are connecting from a connection
    owned by, which is not the same outfit as NTL.
    In general, you are not allowed to make a port 25 connection to a
    server that is on a different network. For more on this policy, see

    The workaround is to substitute your ISP's SMTP server.
    Gary VanderMolen, Jun 20, 2008
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