Cant get my new email acount to work??

Discussion in 'Windows Vista Mail' started by Dave Castling, Jun 20, 2008.

  1. Dave Castling

    Dave Castling Guest

    I have set up a new email address but when testing it comes back with the
    following error message? can anyone help?

    account "pop.ntlworld.com" server smtp.ntlworld.com
    protocol smtp, server response 421
    aamtaout02-winn.ispmail.ntl.com connection refused from 85.211.226.161) port
    25
    secure SSL. No, server error 421, error number 0x800ccc67

    Cheers, Dave
     
    Dave Castling, Jun 20, 2008
    #1

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  2. Dave Castling

    Gary VanderMolen Guest

    The error message indicates you are connecting from a connection
    owned by Gotadsl.co.uk, which is not the same outfit as NTL.
    In general, you are not allowed to make a port 25 connection to a
    server that is on a different network. For more on this policy, see
    http://www.postcastserver.com/help/Port_25_Blocking.aspx

    The workaround is to substitute your ISP's SMTP server.
     
    Gary VanderMolen, Jun 20, 2008
    #2

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