Can't Install HP Printer Software

Discussion in 'Windows Vista Talk' started by Jack B, Dec 27, 2007.

  1. Jack B

    Jack B Guest

    I'm trying to install my printer software, so I can scan a document. I have
    an HP psc 1350 printer that used to scan fine with xp. Anyway, when I try
    to install the software, I get the message in quotes below. I am the
    administrator, I am logged on as administrator, this is my own computer in
    my own home, and I can't do a simple scan. Before I start up on a new Vista
    rant, does someone know what I need to do to get past this error message.
    BTW, this printer has been working fine as a printer - this is the first
    time I've tried to scan since I switched from XP to Vista.



    "This software cannot be installed using the 'Run as...' command. The
    installation cannot continue until this is resolved.

    Required Action: Click Cancel to exit this software installation. Log off
    and then log on as a user with administrator privileges. (Contact your
    system administrator for more information.) If there is no system
    administrator, have the primary user of this computer install the software.
    Restart the installation by removing and re-inserting this installation CD."
    Jack B, Dec 27, 2007
    1. Advertisements

  2. Jack B

    Don Leonard Guest

    Don Leonard, Dec 28, 2007
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.