Can't install .NET Service Pack 1 (KB886903). Error code E0434F4D and 0x80070643

Discussion in 'Windows Update' started by Lars, Mar 1, 2005.

  1. Lars

    Lars Guest

    I am having problems installing the .NET Framework, Version 1.1
    Service Pack 1 (KB886903) which was issued a few weeks ago. Can
    anyone please advise me.

    I am getting error code E0434F4D and 0x80070643.

    Below are my log and message details Which I have listed in the
    following order:

    (1) The two message boxes I saw.
    (2) My installation log entry - from MS Web Update page.
    (3) Files on my hard drive contained the error code.
    (4) Five entries from my XP's Event Log.
    (5) Extract from C:\WINDOWS\WindowsUpdate.log.

    I have tried to make the layout below as clear as possible.

    Thank you for any help!
    Lars


    +++++++++++++++++++ START ++++++++++++++++++++

    ============================================
    (1) the two message boxes I saw
    ============================================

    On 2005-02-16 at approx 18:30 I tried to install this patch and these
    are the messages I saw:



    MESSAGE WINDOW 1
    TITLE: SL1.tmp - Common Language Runtime Debugging Services

    Application has generated an exception that could not be handled.

    Process id=0x4a4 (1188), Thread id=0x4a8 (1192).

    Click OK to terminate the application.
    Click CANCEL to debug the application.

    ---------

    MESSAGE WINDOW 2
    Registered JIT debugger is not available. An attempt to launch a JIT
    debugger with the following command resulted in an error code of 0x2
    (2). Please check computer settings.

    cordbg.exe !a 0x594

    Click on Retry to have the process wait while attaching a debugger
    manually.

    Click on Cancel to abort the JIT debug request.


    =========================================================
    (2) my installation log entry - from MS Web Update page
    =========================================================

    INSTALLATION LOG on my HDD (using link on MS Web Update page)

    Installation Failure
    Error Code: E0434F4D
    Try to install the update again, or request help from one of the
    following resources.

    Windows Update Response Center
    http://go.microsoft.com/fwlink/?linkID=25127

    Windows Update Response Center
    javascript:fnLinkToTshooter();

    Windows Update Newsgroups
    http://go.microsoft.com/fwlink/?linkID=9581


    ====================================================================
    (3) files I scanned for on my hard drive contained the error code
    ====================================================================

    The following files were modified/created same day (16 Feb 2005) and
    contain E0434F4D.


    C:\Documents and Settings\Jack\Local Settings\Temporary Internet
    Files\Content.IE5\2PRWXO32\results[1].aspx

    C:\Documents and Settings\Jack\Local Settings\Temporary Internet
    Files\Content.IE5\index.dat

    c:\Documents and Settings\Jack\Local
    Settings\History\History.IE5\MSHist012005021620050217\index.dat

    c:\Documents and Settings\Jack\Local
    Settings\History\History.IE5\index.dat


    =================================================
    (4) five entries from my XP's Event Log
    =================================================

    Only seemingly relevant error is Event Log are these five:

    ----

    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date: 16/02/2005
    Time: 18:34:29
    User: N/A
    Computer: X
    Description:
    Application popup: SL1.tmp - Common Language Runtime Debugging
    Services : Application has generated an exception that could not be
    handled.

    Process id=0x4a4 (1188), Thread id=0x4a8 (1192).

    Click OK to terminate the application.
    Click CANCEL to debug the application.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10005
    Date: 16/02/2005
    Time: 18:35:10
    User: X
    Computer: X
    Description:
    DCOM got error "The service cannot be started, either because it is
    disabled or because it has no enabled devices associated with it. "
    attempting to start the service StiSvc with arguments "" in order to
    run the server:
    {A1F4E726-8CF1-11D1-BF92-0060081ED811}

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: Windows Update Agent
    Event Category: Installation
    Event ID: 20
    Date: 16/02/2005
    Time: 18:35:19
    User: N/A
    Computer: X
    Description:
    Installation Failure: Windows failed to install the following update
    with error 0x80070643: Security Update for Microsoft .NET Framework,
    Version 1.1 Service Pack 1 (KB886903).

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Data:
    0000: 57 69 6e 33 32 48 52 65 Win32HRe
    0008: 73 75 6c 74 3d 30 78 38 sult=0x8
    0010: 30 30 37 30 36 34 33 20 0070643
    0018: 55 70 64 61 74 65 49 44 UpdateID
    0020: 3d 7b 36 36 32 31 36 38 ={662168
    0028: 33 30 2d 37 34 46 41 2d 30-74FA-
    0030: 34 41 39 31 2d 42 45 41 4A91-BEA
    0038: 38 2d 32 31 32 45 36 41 8-212E6A
    0040: 35 41 34 33 44 44 7d 20 5A43DD}
    0048: 52 65 76 69 73 69 6f 6e Revision
    0050: 4e 75 6d 62 65 72 3d 31 Number=1
    0058: 30 31 20 47 3d 35 2e 34 01 G=5.4
    0060: 2e 33 37 39 30 2e 32 31 .3790.21
    0068: 38 32 20 4a 3d 36 38 39 82 J=689
    0070: 20 4b 3d 50 68 6f 65 6e K=Phoen
    0078: 69 78 20 2d 20 41 77 61 ix - Awa
    0080: 72 64 42 49 4f 53 20 76 rdBIOS v
    0088: 36 2e 30 30 50 47 20 4c 6.00PG L
    0090: 3d 32 30 30 33 2d 30 32 =2003-02
    0098: 2d 30 37 54 30 30 3a 30 -07T00:0
    00a0: 30 3a 30 30 20 43 3d 32 0:00 C=2
    00a8: 20 46 3d 2d 35 33 32 34 F=-5324
    00b0: 35 39 36 39 39 20 00 59699 .

    In words:

    0000: 336e6957 65524832 746c7573 3878303d
    0010: 30373030 20333436 61647055 44496574
    0020: 36367b3d 38363132 372d3033 2d414634
    0030: 31394134 4145422d 31322d38 41364532
    0040: 33344135 207d4444 69766552 6e6f6973
    0050: 626d754e 313d7265 47203130 342e353d
    0060: 3937332e 31322e30 4a203238 3938363d
    0070: 503d4b20 6e656f68 2d207869 61774120
    0080: 49426472 7620534f 30302e36 4c204750
    0090: 3030323d 32302d33 5437302d 303a3030
    00a0: 30303a30 323d4320 2d3d4620 34323335
    00b0: 39363935 002039

    ----

    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7036
    Date: 16/02/2005
    Time: 18:39:30
    User: N/A
    Computer: X
    Description:
    The Windows Installer service entered the stopped state.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10005
    Date: 16/02/2005
    Time: 18:40:38
    User: X
    Computer: X
    Description:
    DCOM got error "The service cannot be started, either because it is
    disabled or because it has no enabled devices associated with it. "
    attempting to start the service StiSvc with arguments "" in order to
    run the server:

    {A1F4E726-8CF1-11D1-BF92-0060081ED811}

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.


    =====================================================
    (5) extract from C:\WINDOWS\WindowsUpdate.log
    =====================================================

    C:\WINDOWS\WindowsUpdate.log contains entry which says the following
    (the line feeds have been inserted by me for clarity):

    2005-02-16 18:35:19-0000
    888 ec
    REPORT EVENT:
    {C619CD03-AFAC-4808-9A31-7AF3DBAFBF00}
    276
    2005-02-16 18:35:14-0000
    1
    182
    101
    {66216830-74FA-4A91-BEA8-212E6A5A43DD}
    101
    80070643
    WindowsUpdate
    Failure
    Content Install Installation Failure:
    Windows failed to install the following update with error 0x80070643:
    Security Update for Microsoft .NET Framework, Version 1.1 Service
    Pack 1 (KB886903).

    ++++++++++++++ ENDS +++++++++++++++++
     
    Lars, Mar 1, 2005
    #1
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  2. "Lars",

    Thank you for this post and your own comprehensive analysis! Well done! I
    am completely sincere! This is unbelievably helpful to any troubleshooting.

    I am sorry you hit this issue, but wanted to tell you what we know so far
    about it. The first error tells us that this is a COM exception, and the
    second error just basically says that there was an install failure.

    Initially, for this error, there are three recommended steps to possibly fix
    this issue. Before starting, please do the following in preparation:

    Conventions:
    - In these instructions, keys on the keyboard are wrapped, such as: <Enter>,
    so an instruction of: Type: cmd <Enter> means type the three letters cmd and
    then press <Enter>.
    - Combinations such as <Ctrl>+<S> mean to hold the <Ctrl> while then
    pressing the <S>.

    A. Click in this window, and press <Ctrl>+<A> and verify that everything is
    selected. Copy it with <Ctrl>+<C>
    B. Open a single instance of notepad
    C. In the notepad, click in the program and then press <Ctrl>+<V>. Verify it
    copied this entire posting into that notepad in a legible way. Save this
    file with <Ctrl>+<S>, so that the information does not disappear. Do not
    close this file.
    D. Close this newsgroup window, and all other programs with the following
    exceptions. The task bar should have nothing on it except that one notepad:
    1. Antivirus monitor program that runs in the background.
    2. Proxy software that runs in the background.
    3. The single instance of notepad you created in

    Begin:
    1. Repair the .NET Framework 1.1 installation
    a. Click Start
    b. Click Control Panel
    c. Click Add or Remove Programs
    d. Click Microsoft .NET Framework 1.1, but do NOT click on Add/Remove
    e. Click on the link: "Click here for support information," then click
    the Readme link (I have reposted them below)
    i. Obtain the original installation source. For example, if you
    installed the .NET Framework from CD or DVD, insert the disk. Or, if you
    downloaded the .NET Framework, download again and choose to save to disk. If
    you installed from a network share, reconnect. (I suggest you download the
    redistributable directly, and save it into a drive and directory (path) that
    you can remember. Later you will need to recall how to get there from the
    command line. For example, if you are saving to C:, pick a directory close
    to the root, such as C:\files or C:\dotnetfm\1.1 Here's the link:
    Microsoft .NET Framework Version 1.1 Redistributable Package

    http://www.microsoft.com/downloads/...e3-f589-4842-8157-034d1e7cf3a3&displaylang=en
    ii. Click Start
    iii. Click Run
    iv. Type cmd <Enter>
    v. In the Command Prompt window, type: cd \ <Enter>
    vi. Find the directory in which the file is stored by typing: dir /s
    dotnetfx.exe <Enter>
    vii. When you get several responses back, select the directory you
    just saved it to, and then copy and paste the directory you find there, and
    type: cd (paste the directory path here, using quotes if there are spaces)
    <Enter>
    viii. Now that you are in the correct directory, type the following:
    dotnetfx.exe /t:%temp% /c:"msiexec.exe /fvecms
    %temp%\netfx.msi" <Enter>
    For example: C:\dotNetFramework\dotnetfx.exe /t:%temp%
    /c:"msiexec.exe /fvecms %temp%\netfx.msi"

    2. Clear the Windows Update Temporary files download cache
    a. Click Start
    b. Click Run
    c. Type: %SystemDrive% <Enter>
    d. Click "Show me files and folders" if asked.
    e. In this window, on the menu bar, click Tools
    f. Click Folder Options
    g. Click the View tab
    h. Uncheck the "Hide protected operating system files..."
    i. Click the radio button to highlight: "Show hidden files and folders"
    j. Uncheck the "Hide extensions for known file types"
    k. Click OK
    l. Scroll down through the folders, and double-click on WUTemp to open
    it.
    m. Press <Ctrl>+<A> to select all.
    n. Press the <Delete> key, and confirm you want to delete the files.
    o. Verify all files are deleted
    p. Close this window

    3. Clear the temporary directory
    a. Click Start
    b. Click Run
    c. Type: %temp% <Enter>
    d. When the folder opens, press <Ctrl>+<A> to select all.
    e. Press the <Delete> key, and confirm you want to delete the files.
    f. Verify all files are deleted
    g. Close this window

    Try Windows Update again, and see if you can install the update by itself
    On Windows XP:
    1. Close all Internet browsers, but maintain connection to the Internet
    2. Open a single Internet Explorer window.
    3. On the menu bar, click Tools
    4. Look now at the system clock, and let the minute move forward one.
    5. Quickly click the "Windows Update" link.
    6. If offered the choice (and we assume somewhere along here it fails):
    a. Accept new "Windows Update" software for scanning your system.
    b. Choose "Custom Install" instead of "Express Install"
    c. If presented with updates, uncheck all but the KB886903 update.
    d. Click Install to install that one update. If it succeeds, reply to
    this post and let us know!
    7. If it fails, close the Internet Explorer window.
    8. Click Start
    9. Click Run
    10. Type: %WINDIR%\WindowsUpdate.log <Enter> (note that there are no quotes
    needed, and no space between Windows and Update.)
    11. Next, when the log has opened, scroll all the way down to the hour and
    minute where the attempt was started in step 4. Click at the beginning of
    the line to leave the cursor there.
    12. Verify the cursor is at the beginning of the correct time, then select
    the rest of the log.
    a. Either press <Shift>+<Ctrl>+<End>, or
    b. Click and drag with the mouse down and to the right, scrolling.
    13. When all is selected, copy this part of the log by pressing <Ctrl>+<C>
    14. Reply back to this posting.
    15. When the reply opens, tell us what update you were attempting to
    install, and where you believed you hit the failure. For example:
    a. While attempting to reach the Windows Update website?
    b. After reaching the website, but then failed while scanning for
    updates?
    c. After successfully reaching the website, scanning for updates, and
    after being offered updates, but then failed while attempting to install
    one.
    16. Please type in the reply: Log entries follow:
    17. Then paste the log results by pressing <Ctrl>+<V>
    18. Verify everything is in the reply, and send the post.

    Sincerely,

    Pat Walters [MSFT]

     
    Pat Walters [MSFT], Mar 4, 2005
    #2
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  3. Lars

    Lars Guest

    -- snip --

    Pat

    Thank you for your reply. I am a little stuck on one of the things
    you asked me to do and I don't want to start any of the process until
    I am clear about this one point.
    I get my downloads from the Windows Update website and I don't
    recognise most of those sources for downloads which you refer to
    above. So let me describe what I do.

    I downloaded the .NET hotfix I described before by using Internet
    Explorer to go to http://windowsupdate.microsoft.com.

    IE then finds itself at this address:
    http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=en-
    us
    where I select "Custom Install". The system scans my PC and then
    goes to the Custom Install screen where I select the relevant
    hotfixes and finally I click on "Go to install updates" where I press
    the INSTALL button.

    When I press "install" the hotfix is downladed and installed all in
    one go. So I have no idea if or where it gets stored nor do I have
    any idea on how to save it (as you suggest above).

    Can I retrieve this hotfix from somewhere on my hard drive?

    Should I just go to the Download Center and get the download which
    appears when I search for ".NET SP1". The second result of that
    search is called:
    "ASP.NET Security Update for .NET Framework 1.1 SP1"
    and this takes me to page
    http://www.microsoft.com/downloads/details.aspx?FamilyID=8ec6fb8a-
    29eb-49cf-9dbc-1a0dc2273ff9&DisplayLang=en
    where I can download the 1.5 MB file called NDP1.1sp1-KB886903-
    X86.exe.

    As you can see I am a bit confused, so any help would be welcome.

    Thank you.
    Lars
     
    Lars, Mar 4, 2005
    #3
  4. "Lars",

    I apologize if I was not clear. Yes, going to the download site is correct,
    in this case. Please download the update from the download site and try it.

    Sincerely,

    Pat Walters [MSFT]
     
    Pat Walters [MSFT], Mar 8, 2005
    #4
  5. Lars

    Lars Guest


    Pat (or anyone reading this), I am sorry it has taken me so long to
    reply. To be honest I was daunted by the number of steps I would
    have to do to undertake your instructions.

    Unfortunately, things have not gone well. Just to remind you I made
    copy of my original posting and put it below

    I started to follow your instructions. But I could not complete your
    STEP ONE where you asked me to run this command:

    dotnetfx.exe /t:%temp% /c:"msiexec.exe /fvecms %temp%\netfx.msi"

    I cut & pasted it that command into the DOS box and then ran it. I
    go a message saying "Would you like to install Microsoft .NET
    Framework 1.1 Package?" and I replied YES.

    I saw a moving progress bar while extracting a file (saying "netfx.1"
    perhaps) and then I got a message window titled Windows Installer:

    "This patch package could not be opened. Verify that the patch
    package exists and that you can access it, or contact the application
    vendor to verify that this is a valid Windows Installer patch
    package."

    ----

    So I looked around the Web and came across "How to troubleshoot
    Microsoft .NET Framework 1.1 installation issues".
    http://support.microsoft.com/kb/824643

    I followed the steps in that document and unregistered and re-
    registered the Windows Installer. Then I went, as directed, to
    uninstall .NET Framework 1.1. This failed with exactly the same
    message as the one I quote above (i.e. "This patch package could not
    be opened" etc).

    C:\WINDOWS\WindowsUpdate.log contains these entries but i think the
    timestamp is too early for what I have been doing so maybe they refer
    to something else!

    -------- START QUOTE WindowsUpdate.log ---------
    2005-03-29 16:48:40+0100 3984 ae4
    OpenCDMContextEx SUCCEEDED

    2005-03-29 16:48:40+0100 3984 ae4
    Unable to connect to the service (hr=80070422)

    2005-03-29 16:48:40+0100 3984 ae4
    Unable to establish connection to the service. (hr=80070422)

    2005-03-29 16:48:40+0100 3984 ae4
    Unable to initiate asynchronous search, hr=80070422

    2005-03-29 16:48:40+0100 3984 ae4
    CCdm::ExecuteSearch FAILED, hr=0x80070422

    2005-03-29 16:48:40+0100 3984 ae4
    CCdm::ExecuteSearchForOneDriverUpdate FAILED, hr=0x80070422

    2005-03-29 16:48:40+0100 3984 ae4
    CCdm::FindMatchingDriver FAILED, hr=0x80070422

    2005-03-29 16:48:40+0100 3984 ae4
    FindMatchingDriver FAILED, hr=0x80070422

    2005-03-29 16:48:46+0100 3984 8d4
    DownloadIsInternetAvailable SUCCEEDED

    2005-03-29 16:48:46+0100 3984 8d4
    Unable to connect to the service (hr=80070422)

    2005-03-29 16:48:46+0100 3984 8d4
    Unable to establish connection to the service. (hr=80070422)

    2005-03-29 16:48:46+0100 3984 8d4
    Unable to initiate asynchronous search, hr=80070422

    2005-03-29 16:48:46+0100 3984 8d4
    CCdm::ExecuteSearch FAILED, hr=0x80070422

    2005-03-29 16:48:46+0100 3984 8d4
    CCdm::ExecuteSearchForOneDriverUpdate FAILED, hr=0x80070422

    2005-03-29 16:48:46+0100 3984 8d4
    CCdm::FindMatchingDriver FAILED, hr=0x80070422

    2005-03-29 16:48:46+0100 3984 8d4
    FindMatchingDriver FAILED, hr=0x80070422

    2005-03-29 16:50:01+0100 3984 ae4
    CancelCDMOperation SUCCEEDED

    2005-03-29 16:50:15+0100 3984 ae4
    CloseCDMContext SUCCEEDED
    -------- START QUOTE WindowsUpdate.log ---------

    So now, Pat, I am stuck. The Microsoft article I referred to
    above says "You may not always be able to completely remove the .NET
    Framework 1.1 by using the Add/Remove Programs tool in Control Panel"
    so I haven't tried to do that.

    From XP's Component Services screen I see that I am running
    C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe for the
    "ASP.NET State Service".

    I see in the Application Event log this entry ... "ASP.NET 1.1.4322.0
    [snip] Description: State server starts listening with 3 listeners".
    So something to do with .NET seems to be running ok.

    In all this the Windows Installer service is running

    Please advise. Anyone!

    Lars

    -----------------------------------------------------
    -------------COPY OF ORIGINAL POSTING----------------
    -----------------------------------------------------

    Subject: Can't install .NET Service Pack 1 (KB886903).
    Error code E0434F4D and 0x80070643
    Date: Tue, 01 Mar 2005 14:44:27 GMT
    From: "Lars"
    Message-ID: <Newsgroups: microsoft.public.windowsxp.general,
    microsoft.public.windowsupdate


    I am having problems installing the .NET Framework, Version 1.1
    Service Pack 1 (KB886903) which was issued a few weeks ago. Can
    anyone please advise me.

    I am getting error code E0434F4D and 0x80070643.

    Below are my log and message details Which I have listed in the
    following order:

    (1) The two message boxes I saw.
    (2) My installation log entry - from MS Web Update page.
    (3) Files on my hard drive containing the error code.
    (4) Five entries from my XP's Event Log.
    (5) Extract from C:\WINDOWS\WindowsUpdate.log.

    I have tried to make the layout below as clear as possible.

    Thank you for any help!
    Lars


    +++++++++++++++++++ START ++++++++++++++++++++

    ============================================
    (1) the two message boxes I saw
    ============================================

    On 2005-02-16 at approx 18:30 I tried to install this patch and these
    are the messages I saw:


    MESSAGE WINDOW 1
    TITLE: SL1.tmp - Common Language Runtime Debugging Services

    Application has generated an exception that could not be handled.

    Process id=0x4a4 (1188), Thread id=0x4a8 (1192).

    Click OK to terminate the application.
    Click CANCEL to debug the application.

    ---------

    MESSAGE WINDOW 2
    Registered JIT debugger is not available. An attempt to launch a JIT
    debugger with the following command resulted in an error code of 0x2
    (2). Please check computer settings.

    cordbg.exe !a 0x594

    Click on Retry to have the process wait while attaching a debugger
    manually.

    Click on Cancel to abort the JIT debug request.


    =========================================================
    (2) my installation log entry - from MS Web Update page
    =========================================================

    INSTALLATION LOG on my HDD (using link on MS Web Update page)

    Installation Failure
    Error Code: E0434F4D
    Try to install the update again, or request help from one of the
    following resources.

    Windows Update Response Center
    http://go.microsoft.com/fwlink/?linkID=25127

    Windows Update Response Center
    javascript:fnLinkToTshooter();

    Windows Update Newsgroups
    http://go.microsoft.com/fwlink/?linkID=9581


    ====================================================================
    (3) files I scanned for on my hard drive contained the error code
    ====================================================================

    The following files were modified/created same day (16 Feb 2005) and
    contain E0434F4D.


    C:\Documents and Settings\Jack\Local Settings\Temporary Internet
    Files\Content.IE5\2PRWXO32\results[1].aspx

    C:\Documents and Settings\Jack\Local Settings\Temporary Internet
    Files\Content.IE5\index.dat

    c:\Documents and Settings\Jack\Local
    Settings\History\History.IE5\MSHist012005021620050217\index.dat

    c:\Documents and Settings\Jack\Local
    Settings\History\History.IE5\index.dat


    =================================================
    (4) five entries from my XP's Event Log
    =================================================

    Only seemingly relevant error is Event Log are these five:

    ----

    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date: 16/02/2005
    Time: 18:34:29
    User: N/A
    Computer: X
    Description:
    Application popup: SL1.tmp - Common Language Runtime Debugging
    Services : Application has generated an exception that could not be
    handled.

    Process id=0x4a4 (1188), Thread id=0x4a8 (1192).

    Click OK to terminate the application.
    Click CANCEL to debug the application.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10005
    Date: 16/02/2005
    Time: 18:35:10
    User: X
    Computer: X
    Description:
    DCOM got error "The service cannot be started, either because it is
    disabled or because it has no enabled devices associated with it. "
    attempting to start the service StiSvc with arguments "" in order to
    run the server:
    {A1F4E726-8CF1-11D1-BF92-0060081ED811}

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: Windows Update Agent
    Event Category: Installation
    Event ID: 20
    Date: 16/02/2005
    Time: 18:35:19
    User: N/A
    Computer: X
    Description:
    Installation Failure: Windows failed to install the following update
    with error 0x80070643: Security Update for Microsoft .NET Framework,
    Version 1.1 Service Pack 1 (KB886903).

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Data:
    0000: 57 69 6e 33 32 48 52 65 Win32HRe
    0008: 73 75 6c 74 3d 30 78 38 sult=0x8
    0010: 30 30 37 30 36 34 33 20 0070643
    0018: 55 70 64 61 74 65 49 44 UpdateID
    0020: 3d 7b 36 36 32 31 36 38 ={662168
    0028: 33 30 2d 37 34 46 41 2d 30-74FA-
    0030: 34 41 39 31 2d 42 45 41 4A91-BEA
    0038: 38 2d 32 31 32 45 36 41 8-212E6A
    0040: 35 41 34 33 44 44 7d 20 5A43DD}
    0048: 52 65 76 69 73 69 6f 6e Revision
    0050: 4e 75 6d 62 65 72 3d 31 Number=1
    0058: 30 31 20 47 3d 35 2e 34 01 G=5.4
    0060: 2e 33 37 39 30 2e 32 31 .3790.21
    0068: 38 32 20 4a 3d 36 38 39 82 J=689
    0070: 20 4b 3d 50 68 6f 65 6e K=Phoen
    0078: 69 78 20 2d 20 41 77 61 ix - Awa
    0080: 72 64 42 49 4f 53 20 76 rdBIOS v
    0088: 36 2e 30 30 50 47 20 4c 6.00PG L
    0090: 3d 32 30 30 33 2d 30 32 =2003-02
    0098: 2d 30 37 54 30 30 3a 30 -07T00:0
    00a0: 30 3a 30 30 20 43 3d 32 0:00 C=2
    00a8: 20 46 3d 2d 35 33 32 34 F=-5324
    00b0: 35 39 36 39 39 20 00 59699 .

    In words:

    0000: 336e6957 65524832 746c7573 3878303d
    0010: 30373030 20333436 61647055 44496574
    0020: 36367b3d 38363132 372d3033 2d414634
    0030: 31394134 4145422d 31322d38 41364532
    0040: 33344135 207d4444 69766552 6e6f6973
    0050: 626d754e 313d7265 47203130 342e353d
    0060: 3937332e 31322e30 4a203238 3938363d
    0070: 503d4b20 6e656f68 2d207869 61774120
    0080: 49426472 7620534f 30302e36 4c204750
    0090: 3030323d 32302d33 5437302d 303a3030
    00a0: 30303a30 323d4320 2d3d4620 34323335
    00b0: 39363935 002039

    ----

    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7036
    Date: 16/02/2005
    Time: 18:39:30
    User: N/A
    Computer: X
    Description:
    The Windows Installer service entered the stopped state.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10005
    Date: 16/02/2005
    Time: 18:40:38
    User: X
    Computer: X
    Description:
    DCOM got error "The service cannot be started, either because it is
    disabled or because it has no enabled devices associated with it. "
    attempting to start the service StiSvc with arguments "" in order to
    run the server:

    {A1F4E726-8CF1-11D1-BF92-0060081ED811}

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.


    =====================================================
    (5) extract from C:\WINDOWS\WindowsUpdate.log
    =====================================================

    C:\WINDOWS\WindowsUpdate.log contains entry which says the following
    (the line feeds have been inserted by me for clarity):

    2005-02-16 18:35:19-0000
    888 ec
    REPORT EVENT:
    {C619CD03-AFAC-4808-9A31-7AF3DBAFBF00}
    276
    2005-02-16 18:35:14-0000
    1
    182
    101
    {66216830-74FA-4A91-BEA8-212E6A5A43DD}
    101
    80070643
    WindowsUpdate
    Failure
    Content Install Installation Failure:
    Windows failed to install the following update with error 0x80070643:
    Security Update for Microsoft .NET Framework, Version 1.1 Service
    Pack 1 (KB886903).

    ++++++++++++++ ENDS +++++++++++++++++
     
    Lars, Mar 29, 2005
    #5
  6. Hello,

    Step 1: Use the Windows Installer Cleanup utility
    =================================
    1. Please download and install the Windows Installer Cleanup utility from
    this
    link:
    <http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48
    D5E1BD/m
    sicuu2.exe>

    Note: Although it is released as a Microsoft Office update, it can be used
    to fix

    Windows Installer.

    2. Then, please run it from Start-> All Programs-> Windows Install Clean Up.

    3. Please delete all listed .NET Framework related programs one by one.


    Step 2: Download and Install .NET Framework SDK Version 1.1
    ============================
    After removing previous .NET Framework installation, please download
    .NET Framework 1.1 and extract the executive file to install it. Here are
    the
    detailed steps:

    1. Please download the Microsoft .NET Framework Version 1.1 Redistributable
    Package

    from the following link and save it to the C drive (C:\).
    <http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842
    -8157-03

    4d1e7cf3a3&DisplayLang=en>

    2. Click Start->Run, type "C:\dotnetfx.exe /C" (without quotation marks and
    there

    is a space before "/C") in the open box and click OK.

    3. Click Run, type "C:\.NET Framework 1.1" (without quotation marks) in the
    open
    box and click OK.

    Note: If you are prompted to create this folder, please click Yes to
    continue.


    4. Locate the folder "C:\.NET Framework 1.1" and double click the
    "netfx.msi" file

    to install .NET Framework components.

    Step 3: Download and install NET Framework 1.1 Service Pack 1 manually
    ==========================================
    After performing all above steps, please download and install NET Framework
    1.1
    Service Pack 1 manually with the following link:
    Microsoft .NET Framework 1.1 Service Pack 1
    <http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2
    -bbdb-a8
    3353618b38&displaylang=en>

    Step 4: For the .NET Framework update 886903, we can download it from:
    ================================================
    <http://www.microsoft.com/downloads/details.aspx?FamilyID=8ec6fb8a-29eb-49cf
    -9dbc-1a
    0dc2273ff9&DisplayLang=en>

    Direct Link:
    http://download.microsoft.com/download/e/1/4/e14c0c02-591b-4696-8552-eb710c2
    6a3cd/ND

    P1.1sp1-KB886903-X86.exe


    After downloading the update, please restart the computer and then install
    the
    update with the installation package file.

    Thank You.

    Diana [MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights.


    --------------------
    From: Lars <>
    Newsgroups:
    microsoft.public.windowsxp.general,microsoft.public.windowsupdate
    Subject: Re: Can't install .NET Service Pack 1 (KB886903). Error code
    E0434F4D and 0x80070643
    Date: Tue, 29 Mar 2005 22:02:31 +0100
    Organization: TO REPLY - remove the singer's name
    Lines: 410
    Message-ID: <[email protected]>
    References: <[email protected]>
    <4227d079$> <[email protected]>
    <422e37e4$>
    Reply-To:
    X-Trace: individual.net /Znn3zCAka4McK2M7fG0ww+drpqt9xKZsOI779+s61qklmamA/
    News-Agent: OE 6.00.2800
    X-No-Archive: yes
    Path:
    TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
    ne.de!news-lei1.dfn.de!news-ber1.dfn.de!fu-berlin.de!uni-berlin.de!individua
    l.net!not-for-mail
    Xref: TK2MSFTNGXA03.phx.gbl microsoft.public.windowsupdate:145346
    microsoft.public.windowsxp.general:1247653
    X-Tomcat-NG: microsoft.public.windowsupdate


    Pat (or anyone reading this), I am sorry it has taken me so long to
    reply. To be honest I was daunted by the number of steps I would
    have to do to undertake your instructions.

    Unfortunately, things have not gone well. Just to remind you I made
    copy of my original posting and put it below

    I started to follow your instructions. But I could not complete your
    STEP ONE where you asked me to run this command:

    dotnetfx.exe /t:%temp% /c:"msiexec.exe /fvecms %temp%\netfx.msi"

    I cut & pasted it that command into the DOS box and then ran it. I
    go a message saying "Would you like to install Microsoft .NET
    Framework 1.1 Package?" and I replied YES.

    I saw a moving progress bar while extracting a file (saying "netfx.1"
    perhaps) and then I got a message window titled Windows Installer:

    "This patch package could not be opened. Verify that the patch
    package exists and that you can access it, or contact the application
    vendor to verify that this is a valid Windows Installer patch
    package."

    ----

    So I looked around the Web and came across "How to troubleshoot
    Microsoft .NET Framework 1.1 installation issues".
    http://support.microsoft.com/kb/824643

    I followed the steps in that document and unregistered and re-
    registered the Windows Installer. Then I went, as directed, to
    uninstall .NET Framework 1.1. This failed with exactly the same
    message as the one I quote above (i.e. "This patch package could not
    be opened" etc).

    C:\WINDOWS\WindowsUpdate.log contains these entries but i think the
    timestamp is too early for what I have been doing so maybe they refer
    to something else!

    -------- START QUOTE WindowsUpdate.log ---------
    2005-03-29 16:48:40+0100 3984 ae4
    OpenCDMContextEx SUCCEEDED

    2005-03-29 16:48:40+0100 3984 ae4
    Unable to connect to the service (hr=80070422)

    2005-03-29 16:48:40+0100 3984 ae4
    Unable to establish connection to the service. (hr=80070422)

    2005-03-29 16:48:40+0100 3984 ae4
    Unable to initiate asynchronous search, hr=80070422

    2005-03-29 16:48:40+0100 3984 ae4
    CCdm::ExecuteSearch FAILED, hr=0x80070422

    2005-03-29 16:48:40+0100 3984 ae4
    CCdm::ExecuteSearchForOneDriverUpdate FAILED, hr=0x80070422

    2005-03-29 16:48:40+0100 3984 ae4
    CCdm::FindMatchingDriver FAILED, hr=0x80070422

    2005-03-29 16:48:40+0100 3984 ae4
    FindMatchingDriver FAILED, hr=0x80070422

    2005-03-29 16:48:46+0100 3984 8d4
    DownloadIsInternetAvailable SUCCEEDED

    2005-03-29 16:48:46+0100 3984 8d4
    Unable to connect to the service (hr=80070422)

    2005-03-29 16:48:46+0100 3984 8d4
    Unable to establish connection to the service. (hr=80070422)

    2005-03-29 16:48:46+0100 3984 8d4
    Unable to initiate asynchronous search, hr=80070422

    2005-03-29 16:48:46+0100 3984 8d4
    CCdm::ExecuteSearch FAILED, hr=0x80070422

    2005-03-29 16:48:46+0100 3984 8d4
    CCdm::ExecuteSearchForOneDriverUpdate FAILED, hr=0x80070422

    2005-03-29 16:48:46+0100 3984 8d4
    CCdm::FindMatchingDriver FAILED, hr=0x80070422

    2005-03-29 16:48:46+0100 3984 8d4
    FindMatchingDriver FAILED, hr=0x80070422

    2005-03-29 16:50:01+0100 3984 ae4
    CancelCDMOperation SUCCEEDED

    2005-03-29 16:50:15+0100 3984 ae4
    CloseCDMContext SUCCEEDED
    -------- START QUOTE WindowsUpdate.log ---------

    So now, Pat, I am stuck. The Microsoft article I referred to
    above says "You may not always be able to completely remove the .NET
    Framework 1.1 by using the Add/Remove Programs tool in Control Panel"
    so I haven't tried to do that.

    From XP's Component Services screen I see that I am running
    C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe for the
    "ASP.NET State Service".

    I see in the Application Event log this entry ... "ASP.NET 1.1.4322.0
    [snip] Description: State server starts listening with 3 listeners".
    So something to do with .NET seems to be running ok.

    In all this the Windows Installer service is running

    Please advise. Anyone!

    Lars

    -----------------------------------------------------
    -------------COPY OF ORIGINAL POSTING----------------
    -----------------------------------------------------

    Subject: Can't install .NET Service Pack 1 (KB886903).
    Error code E0434F4D and 0x80070643
    Date: Tue, 01 Mar 2005 14:44:27 GMT
    From: "Lars"
    Message-ID: <Newsgroups: microsoft.public.windowsxp.general,
    microsoft.public.windowsupdate


    I am having problems installing the .NET Framework, Version 1.1
    Service Pack 1 (KB886903) which was issued a few weeks ago. Can
    anyone please advise me.

    I am getting error code E0434F4D and 0x80070643.

    Below are my log and message details Which I have listed in the
    following order:

    (1) The two message boxes I saw.
    (2) My installation log entry - from MS Web Update page.
    (3) Files on my hard drive containing the error code.
    (4) Five entries from my XP's Event Log.
    (5) Extract from C:\WINDOWS\WindowsUpdate.log.

    I have tried to make the layout below as clear as possible.

    Thank you for any help!
    Lars


    +++++++++++++++++++ START ++++++++++++++++++++

    ============================================
    (1) the two message boxes I saw
    ============================================

    On 2005-02-16 at approx 18:30 I tried to install this patch and these
    are the messages I saw:


    MESSAGE WINDOW 1
    TITLE: SL1.tmp - Common Language Runtime Debugging Services

    Application has generated an exception that could not be handled.

    Process id=0x4a4 (1188), Thread id=0x4a8 (1192).

    Click OK to terminate the application.
    Click CANCEL to debug the application.

    ---------

    MESSAGE WINDOW 2
    Registered JIT debugger is not available. An attempt to launch a JIT
    debugger with the following command resulted in an error code of 0x2
    (2). Please check computer settings.

    cordbg.exe !a 0x594

    Click on Retry to have the process wait while attaching a debugger
    manually.

    Click on Cancel to abort the JIT debug request.


    =========================================================
    (2) my installation log entry - from MS Web Update page
    =========================================================

    INSTALLATION LOG on my HDD (using link on MS Web Update page)

    Installation Failure
    Error Code: E0434F4D
    Try to install the update again, or request help from one of the
    following resources.

    Windows Update Response Center
    http://go.microsoft.com/fwlink/?linkID=25127

    Windows Update Response Center
    javascript:fnLinkToTshooter();

    Windows Update Newsgroups
    http://go.microsoft.com/fwlink/?linkID=9581


    ====================================================================
    (3) files I scanned for on my hard drive contained the error code
    ====================================================================

    The following files were modified/created same day (16 Feb 2005) and
    contain E0434F4D.


    C:\Documents and Settings\Jack\Local Settings\Temporary Internet
    Files\Content.IE5\2PRWXO32\results[1].aspx

    C:\Documents and Settings\Jack\Local Settings\Temporary Internet
    Files\Content.IE5\index.dat

    c:\Documents and Settings\Jack\Local
    Settings\History\History.IE5\MSHist012005021620050217\index.dat

    c:\Documents and Settings\Jack\Local
    Settings\History\History.IE5\index.dat


    =================================================
    (4) five entries from my XP's Event Log
    =================================================

    Only seemingly relevant error is Event Log are these five:

    ----

    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date: 16/02/2005
    Time: 18:34:29
    User: N/A
    Computer: X
    Description:
    Application popup: SL1.tmp - Common Language Runtime Debugging
    Services : Application has generated an exception that could not be
    handled.

    Process id=0x4a4 (1188), Thread id=0x4a8 (1192).

    Click OK to terminate the application.
    Click CANCEL to debug the application.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10005
    Date: 16/02/2005
    Time: 18:35:10
    User: X
    Computer: X
    Description:
    DCOM got error "The service cannot be started, either because it is
    disabled or because it has no enabled devices associated with it. "
    attempting to start the service StiSvc with arguments "" in order to
    run the server:
    {A1F4E726-8CF1-11D1-BF92-0060081ED811}

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: Windows Update Agent
    Event Category: Installation
    Event ID: 20
    Date: 16/02/2005
    Time: 18:35:19
    User: N/A
    Computer: X
    Description:
    Installation Failure: Windows failed to install the following update
    with error 0x80070643: Security Update for Microsoft .NET Framework,
    Version 1.1 Service Pack 1 (KB886903).

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Data:
    0000: 57 69 6e 33 32 48 52 65 Win32HRe
    0008: 73 75 6c 74 3d 30 78 38 sult=0x8
    0010: 30 30 37 30 36 34 33 20 0070643
    0018: 55 70 64 61 74 65 49 44 UpdateID
    0020: 3d 7b 36 36 32 31 36 38 ={662168
    0028: 33 30 2d 37 34 46 41 2d 30-74FA-
    0030: 34 41 39 31 2d 42 45 41 4A91-BEA
    0038: 38 2d 32 31 32 45 36 41 8-212E6A
    0040: 35 41 34 33 44 44 7d 20 5A43DD}
    0048: 52 65 76 69 73 69 6f 6e Revision
    0050: 4e 75 6d 62 65 72 3d 31 Number=1
    0058: 30 31 20 47 3d 35 2e 34 01 G=5.4
    0060: 2e 33 37 39 30 2e 32 31 .3790.21
    0068: 38 32 20 4a 3d 36 38 39 82 J=689
    0070: 20 4b 3d 50 68 6f 65 6e K=Phoen
    0078: 69 78 20 2d 20 41 77 61 ix - Awa
    0080: 72 64 42 49 4f 53 20 76 rdBIOS v
    0088: 36 2e 30 30 50 47 20 4c 6.00PG L
    0090: 3d 32 30 30 33 2d 30 32 =2003-02
    0098: 2d 30 37 54 30 30 3a 30 -07T00:0
    00a0: 30 3a 30 30 20 43 3d 32 0:00 C=2
    00a8: 20 46 3d 2d 35 33 32 34 F=-5324
    00b0: 35 39 36 39 39 20 00 59699 .

    In words:

    0000: 336e6957 65524832 746c7573 3878303d
    0010: 30373030 20333436 61647055 44496574
    0020: 36367b3d 38363132 372d3033 2d414634
    0030: 31394134 4145422d 31322d38 41364532
    0040: 33344135 207d4444 69766552 6e6f6973
    0050: 626d754e 313d7265 47203130 342e353d
    0060: 3937332e 31322e30 4a203238 3938363d
    0070: 503d4b20 6e656f68 2d207869 61774120
    0080: 49426472 7620534f 30302e36 4c204750
    0090: 3030323d 32302d33 5437302d 303a3030
    00a0: 30303a30 323d4320 2d3d4620 34323335
    00b0: 39363935 002039

    ----

    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7036
    Date: 16/02/2005
    Time: 18:39:30
    User: N/A
    Computer: X
    Description:
    The Windows Installer service entered the stopped state.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    ----

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10005
    Date: 16/02/2005
    Time: 18:40:38
    User: X
    Computer: X
    Description:
    DCOM got error "The service cannot be started, either because it is
    disabled or because it has no enabled devices associated with it. "
    attempting to start the service StiSvc with arguments "" in order to
    run the server:

    {A1F4E726-8CF1-11D1-BF92-0060081ED811}

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.


    =====================================================
    (5) extract from C:\WINDOWS\WindowsUpdate.log
    =====================================================

    C:\WINDOWS\WindowsUpdate.log contains entry which says the following
    (the line feeds have been inserted by me for clarity):

    2005-02-16 18:35:19-0000
    888 ec
    REPORT EVENT:
    {C619CD03-AFAC-4808-9A31-7AF3DBAFBF00}
    276
    2005-02-16 18:35:14-0000
    1
    182
    101
    {66216830-74FA-4A91-BEA8-212E6A5A43DD}
    101
    80070643
    WindowsUpdate
    Failure
    Content Install Installation Failure:
    Windows failed to install the following update with error 0x80070643:
    Security Update for Microsoft .NET Framework, Version 1.1 Service
    Pack 1 (KB886903).

    ++++++++++++++ ENDS +++++++++++++++++



    This posting is provided "AS IS" with no warranties, and confers no rights.


     
    Diana Smith [MSFT], Mar 31, 2005
    #6
  7. Lars

    Lars Guest

    On Thu 31 Mar 2005 20:39:39, "Diana Smith [MSFT]" wrote:
    Diana, thank you for your reply. I have downloaded the file you
    refer to and I am ready to start the process you have kindly
    explained.

    ---------

    I have a question to ask. When you write "delete all listed .NET
    Framework related programs" do you mean:

    (1) all Microsoft .NET system components ?
    (2) all application programs which use .NET plus (1) ?
    (3) only select from those items showing in Windows Installer Clean
    Up ?

    Here is a snapshot of what I get when I run Windows Installer Clean
    Up as you suggested: http://62.253.162.12:80/goldsurfer/WICU.gif.
    However, I can see it is not a complete list of all my installed
    programs by any means.

    Are you able to tell me which programs in my snapshot I need to
    remove?

    -----

    I have used http://www.pindersoft.com/dotnettest.htm to see if there
    are any .NET items left but I think it very crudely tests only for
    the prescence of the file mscoree.dll in C:\WINDOWS\SYSTEM32. Is
    there a better test to see that I have removed all .NET programs (in
    the way you have defined them)?
     
    Lars, Apr 5, 2005
    #7
  8. Lars

    Lars Guest

    Hi Guys, I posted to this thread earlier in the week but I reckon it
    probably got overlooked.

    Is there anyone here now who can advise me please?

    Thank you.
    Lars


    PS - For ease of reference, I am including a copy below of the
    posting I would like some help with.

    ------------------------ START ---------------------------

    Message-ID: <[email protected]>
    Newsgroups: microsoft.public.windowsupdate
    Date: Tue, 05 Apr 2005 13:18:09 +0100


    On Thu 31 Mar 2005 20:39:39, "Diana Smith [MSFT]" wrote:
    Diana, thank you for your reply. I have downloaded the file you
    refer to and I am ready to start the process you have kindly
    explained.

    ---------

    I have a question to ask. When you write "delete all listed .NET
    Framework related programs" do you mean:

    (1) all Microsoft .NET system components ?
    (2) all application programs which use .NET plus (1) ?
    (3) only select from those items showing in Windows Installer Clean
    Up ?

    Here is a snapshot of what I get when I run Windows Installer Clean
    Up as you suggested: http://62.253.162.12:80/goldsurfer/WICU.gif.
    However, I can see it is not a complete list of all my installed
    programs by any means.

    Are you able to tell me which programs in my snapshot I need to
    remove?

    -----

    I have used http://www.pindersoft.com/dotnettest.htm to see if there
    are any .NET items left but I think it very crudely tests only for
    the prescence of the file mscoree.dll in C:\WINDOWS\SYSTEM32. Is
    there a better test to see that I have removed all .NET programs (in
    the way you have defined them)?

    -------------------------- END -----------------------------
     
    Lars, Apr 9, 2005
    #8
  9. Lars

    Pomfret Guest

    For the love of God! Do I even NEED the NET thing at all? The download isn't
    in my programs and I am frankly afraid to do one more thing about this,
    because everything I do brings up a "sorry, schmuck" window. My computer is
    gagging on all these steps after steps after whatever. Now I have to remove
    things from the Run? Good old eBay told me to remove something to get their
    toolbar off my screen and now this. Then I did a system restore, and had to
    re-download the security packs. Most of them downloaded but then it all came
    to a stop at the NET thing. Thanks for listening. I have a laptop in case
    this insanity continues on my desktop.

     
    Pomfret, Apr 20, 2005
    #9
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