can't login to some websites

Discussion in 'Internet Explorer' started by nathan hardesty, Mar 19, 2010.

  1. Recently installed Windows 7 Home Premium on new home-built computer.
    I've noticed that I can't login on some websites using any browser (have
    tried IE8, Firefox, and Chrome).

    Websites I can't login to:
    Newegg.com (address:
    https://secure.newegg.com/NewMyAcco...secure.newegg.com/NewMyAccount/DashBoard.aspx)

    XFX support (address: http://www.xfxforce.com/en-us/Help/Support.aspx)

    I can login to Newegg if I select the "Remember my Newegg ID" box. The XFX
    support site has no such option. Also, is it a coincidence the sites I can't
    login to are all .aspx?

    Some websites I can login to:
    Gmail, Netflix, Amazon, Microsoft Live ID sites, banking sites.

    I've tried clearing personal data in each browser, changing cookie settings,
    reinstalling Java, reinstalling antivirus software, disabling antivirus
    software, starting Windows in Safe Mode w/ Networking, accessing the sites on
    another user account, manually setting DNS.
    Nothing has helped so far. Other computers on the same LAN can login to the
    sites fine. Any ideas for a solution? Thanks.
     
    nathan hardesty, Mar 19, 2010
    #1
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  2. So the clues you seem to be giving us is that this is not a DNS issue there?
    What *are* the symptoms? All the symptoms, considering all the parts of the
    IE window: so changes in the Address bar, Status bar, tab label, Title bar,
    as well as the display area. Remember, your words have to substitute for
    what our eyes might notice.

    Let's take one of your plain http problem sites for example

    http://www.xfxforce.com/en-us/Help/Support.aspx


    To try to slow your diagnosis down you could try setting Active Scripting to
    Prompt and reply Yes to step through the rendering of that page... Looks
    like that site is doing something which prevents us from replying Yes to
    step through their scripts. I had to reply No to get anywhere. In that
    case then you could try using the Developer Tools Script Debugger (F12) and
    see where you're getting with its Profiler. Disabling scripting works too,
    which may be the best option to start with if you're not seeing anything.
    Etc.


    HTH

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Mar 19, 2010
    #2
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  3. nathan hardesty

    rob^_^ Guest

    Hi Nathan,

    Contact http://www.newegg.com/HelpInfo/OverView.aspx

    Some sites store your IP Address with your login details (particularly https
    sites). When they say "Remember Me" they actually mean "Remember Me" on this
    computer. Or click the forgot password link to have your password reset and
    your login credentials reset to your new computer. (did it include a new ISP
    deal?).

    http://www.xfxforce.com/en-us/Help/Support.aspx

    I am not too sure about this one.

    First go to
    Tools>Internet Options
    - Content tab, Autocomplete section, Settings button, and ensure "User name
    and passwords on forms" and "Ask me before saving passwords" are checked.
    Click the "Delete Autocomplete History" button and uncheck everything except
    "Form data" and "Passwords" to reset your saved usernames and passwords. In
    IE browsers, the newegg https login page will not remember your password
    because it uses server verification (https)

    - Security tab, click "Reset all zones to default"

    Trusted sites zone, Sites button, Is newegg.com in the list? If not Add it.
    Uncheck "Require server verification (https).... etc" if it is already
    checked.

    Usually you add your bank sites and other sites that use server verification
    to your Trusted Sites zone.. Some of your trusted sites may not use
    https.... like xfxforce.com.... you could add it also if you really, really
    trust it. I also have my mail providers there.

    - Privacy tab, set your Cookies (for the Internet Zone) to the default of
    Medium.
    If you have any Ad blocking Addons for IE turn them off or add the above
    sites to you White list. Sites that are in the Trusted sites zone are
    allowed certain popups and session cookies. You will be warned if they are
    using third-party cookies.
     
    rob^_^, Mar 21, 2010
    #3
  4. nathan hardesty

    alien8 Guest

    nathan hardesty wrote on 03/18/2010 23:30 ET
    I had this problem for 3 days. I built a new computer, Phenom 6x, Windows 7
    6
    bit, Home, Could NOT login to NEWEGG in Firefox,IE8 or Chrome. I tried al
    sort
    of setting changes, secruity changes, Norton chages, trusted site changes
    Evertually, i was going through the control pannel options and came to tim
    settings! I saw time zone settings and changed the setting to east coast USA

    was set on West coast USA, Pacific TIME! Bang, Newegg started working, I wa
    able to log in! So there ya go check yer time ZONE! LOL
     
    alien8, Jun 11, 2011
    #4
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