Can't logon to MSN, Hotmail or Passport!

Discussion in 'Windows MSN Messenger' started by Gareth Williams, Aug 22, 2003.

  1. I've just got a new computer and I am having difficulty
    in logging on to MSN. When I type in my e-mail address
    and password I get a message box saying:

    "We were unable to sign you into the .NET Messenger
    Service, possibly because of a problem with the service
    or with your Internet Connection. Please Make sure you
    are connected to the Internet.

    Click the HELP button to check the current .NET Service
    Status"

    I have checked the service status and it says everything
    is working. My connection is working fine, but I am
    unable to sign in to Hotmail or .NET Passport. When I try
    to sign in I get the "The page cannot be displayed" page.
    This happens also when I try to sign up for a new account.
     
    Gareth Williams, Aug 22, 2003
    #1
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  2. Gareth Williams

    Linda Guest

    I have exactly the same problem. Any advice would be much
    appreciated.
    Cheers
    Linda
     
    Linda, Aug 23, 2003
    #2
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  3. Gareth Williams

    Heart Guest

    gareth,

    Ive been ecountering the same problems u are having now
    for almost 2WEEKS, and latyer i found that also several
    hotmail and messenger users cant access their accounts
    suddenly. And are pretty quite sure like me and u, i type
    correct password,connected to the internet.

    infact i tried creating a nre hotmail addy, but error
    pages appears. funny thing is, aside from this i can go to
    and access other web sites. ITs obvously a microsift
    problem.

    is there anyone who know the fix to this?

    Heart
     
    Heart, Aug 24, 2003
    #3
  4. Hi Heart,

    Yes you should still try that.

    I'm not quite sure about that post, but that could play a role in it -- MSN Messenger 6 (and
    5) and later versions of Windows Messenger 4.7 and 5.0 use SSL (the same thing that is used
    when you go to a secure site on the web) to login. As such, if the SSL component is damaged
    in Internet Explorer, you won't be able to login.
     
    Jonathan Kay [MVP], Aug 25, 2003
    #4
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