Can't logon to MSN, Hotmail or Passport!

Discussion in 'Windows MSN Messenger' started by Gareth Williams, Aug 22, 2003.

  1. I've just got a new computer and I am having difficulty
    in logging on to MSN. When I type in my e-mail address
    and password I get a message box saying:

    "We were unable to sign you into the .NET Messenger
    Service, possibly because of a problem with the service
    or with your Internet Connection. Please Make sure you
    are connected to the Internet.

    Click the HELP button to check the current .NET Service

    I have checked the service status and it says everything
    is working. My connection is working fine, but I am
    unable to sign in to Hotmail or .NET Passport. When I try
    to sign in I get the "The page cannot be displayed" page.
    This happens also when I try to sign up for a new account.
    Gareth Williams, Aug 22, 2003
    1. Advertisements

  2. Gareth Williams

    Linda Guest

    I have exactly the same problem. Any advice would be much
    Linda, Aug 23, 2003
    1. Advertisements

  3. Gareth Williams

    Heart Guest


    Ive been ecountering the same problems u are having now
    for almost 2WEEKS, and latyer i found that also several
    hotmail and messenger users cant access their accounts
    suddenly. And are pretty quite sure like me and u, i type
    correct password,connected to the internet.

    infact i tried creating a nre hotmail addy, but error
    pages appears. funny thing is, aside from this i can go to
    and access other web sites. ITs obvously a microsift

    is there anyone who know the fix to this?

    Heart, Aug 24, 2003
  4. Hi Heart,

    Yes you should still try that.

    I'm not quite sure about that post, but that could play a role in it -- MSN Messenger 6 (and
    5) and later versions of Windows Messenger 4.7 and 5.0 use SSL (the same thing that is used
    when you go to a secure site on the web) to login. As such, if the SSL component is damaged
    in Internet Explorer, you won't be able to login.
    Jonathan Kay [MVP], Aug 25, 2003
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.