Can't perform Windows Update. [Error Number: 0x8DDD0018]

Discussion in 'Windows Update' started by mlim, Feb 18, 2009.

  1. mlim

    mlim Guest

    I've checked services for Remote Procedure Call, Event Log, Business
    Intelligent Transfer Service and they are all Started.

    I still can't turn on my Automatic Updates service(wuauserv). It is giving
    the following message when I tried to start it manually.
    "Could not start the Automatic Updates service on Local Computer.
    Error 1058: The service cannot be started, either because it is disabled or
    because it has no enabled devices associated with it."

    Does someone know what's going on and help me out please. Thanks.
     
    mlim, Feb 18, 2009
    #1
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  2. Chances are that you're seeing the affects of a hijackware infection.

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    2. Run this online scan (in safe mode w/networking, if need be):
    http://onecare.live.com/site/en-us/center/howsafe.htm

    3. Run a /thorough/ check for hijackware, including posting the requested
    logs in an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.net/viewtopic.php?f=30&t=4075
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    **Seek expert assistance in
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    =====================
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
     
    PA Bear [MS MVP], Feb 18, 2009
    #2
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