Can't play an AVI file in Vista with WMP11

Discussion in 'Windows Vista Music, Pictures and Video' started by bartman, Dec 18, 2007.

  1. bartman

    zachd [MSFT] Guest

    A lot of these extremely painful issues - which could become more painful as
    we switch to 64bit technology - were anticipated a long time ago, which is
    why Microsoft went through the effort of working on and providing WMV. WMV
    or MPEG4 are smart answers, AVI is generally probably a very bad answer that
    you want to escape from as soon as you can. Or, at least standardize on a
    "common" well-supported codec and don't use small variant codecs that might
    die or be sold off over time. For example, most of the AVI codecs I know of
    that Ligos offers were bought from other companies, which implies that
    you're lucky to maybe have a decoder available *at all*. Random AVI codecs
    risk leaving you stuck with abandonware, at best. Consider yourself lucky
    at this point. I apologize.

    I agree that this field is awful and horrible and painful. However, if it
    involves a 3rd party codec, that is going to involve intellectual property
    owned by a different company, and only they hold the cards.
    zachd [MSFT], Dec 28, 2007
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  2. bartman

    bartman Guest

    WMV is pretty much useless. I hate to tell you that, but for video editing
    and special effect work it is one of the last formats anyone wants to use.
    AVI DV-Video uncompressed or Quicktime is all that some packages will even
    look at or support because zero compression is what is needed. The others
    just lose too much detail to be workable. MPEG has the same problem.
    Someone is always going to need a format that has no loss at all if required.

    I'm not sure why Ligos is being handed the blame here. MS ditched their
    codecs, not the other way around. Ligos made them available since people
    needed them. XP had them. That is just one example. I wasn't using any of
    those in what I lost. I was using RAW video formats that forever reason XP
    supported and Vista does not. I never added anything special in XP for
    codecs to play them back so whatever was there was what XP came wth initially
    and Vista tossed out. Looking at the list of codecs in Vista compared to XP
    there are quite a few that appear to be dropped. Lot's of new ones in Vista,
    but what goes whenever the next OS comes along leaving people wondering what
    to do?

    bartman, Dec 28, 2007
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  3. bartman

    bartman Guest

    Just did a more more tonight on this and found the original file was done
    using an ATI capture card. According to ATI their AVI compressed videos will
    not play on any other system unless the system uses an ATI card. This is
    rather interesting since it mentions nothing of the Raw Planar YUV
    uncompressed which G-Spot says no codec is required for in the first place.

    It is also interesting in that the XP system that plays the file just fine
    has no ATI capture or video card and plays the file. Had it not been in a
    raw format, but compressed, I could see why I would be having no end of
    problems making the file work. Since it isn't compressed the question still
    remains what changed between the XP player and the Vista player.
    Unfortunately, at this point it becomes too time consuming for me to pick
    through that trail.

    I checked the two new software packages I use for video editing and neither
    import any WMV or MPEG files for edting due to the quality issues. They both
    prefer RAW data. Of course, once edited they can be crammed into a WMV or
    MPEG format for viewing and hopefully for many years to come without worry of
    upgrading later and losing videos.

    In no way does this make me any less frustrated that I ultimately have to
    lose raw data. I truly wish I could have done something better at the time
    to prevent this problem now.

    bartman, Dec 28, 2007
  4. bartman

    zachd [MSFT] Guest

    Do you have a sample clip that I can look at?

    zachd [MSFT], Dec 28, 2007
  5. bartman

    Barry C J Guest

    I have similar problem - I just installed Gom Player on Vista Machine and
    ..avi files I have that won't work in WMP (just sound and black screen or
    horrid visualizations) play perfectly.
    Gom interface is better too!

    Barry C J, Jan 2, 2008
  6. bartman

    zachd [MSFT] Guest

    This isn't magic:
    Your AVI file uses one video codec, and one audio codec.

    What codecs does it use?

    Those are broken or not present on your system.

    This area of problem (I shall supply you a clip without indicating what
    codec or tool you need to decode it) has been known for the past 13+ years
    people have been using Win32. In the past content vendors would advise you
    as to what codec was needed. I'm sorry that yours was not helpful in that
    fashion. If you right-click on the content and select Error Details, Web
    Help should likely indicate the codec that is missing. If not, GSpot Codec
    tool should.
    zachd [MSFT], Jan 3, 2008
  7. bartman

    bartman Guest

    It might not be magic, but it is still puzzling. Perhaps not to you, but
    since this is the data on the file that I have already repeated, it is to me.

    There is no error details under the content in the wmplayer.

    Gspot says:

    Codec is YVU9 and NO CODEC REQUIRED

    That codec is some kind of raw format from ATI from what I have gathered. I
    do not know where the "no codec required" is coming from since ATI clearly
    requires something, but why it is strange is that the XP machine that this
    file runs on perfectly has no ATI video capture card at all AND this codec is
    not listed as being installed under XP so for whatever reason XP can play it
    (which it shouldn't be able to do according to ATI since that machine doesn't
    have their capture card) but Vista doesn't play it. Seems to me that XP has
    a codec that is called something else, but it works with this file and Vista
    does not.

    Since I do not have time to figure out how a XP machine can play it when it
    isn't supposed to and Vista cannot (yeah, I know, Vista doesn't have the
    codec which gspot says isn't required anyway) I just took them to an old ATI
    machine and converted them into another uncompressed format called DIB (RGB)
    which is who knows what, but Vista seems to understand it and I can edit it.
    I will have lost something in the conversion since it had to change formats,
    but the results seem to be just about the same quality as the originals so
    probably no harm done.

    bartman, Jan 3, 2008
  8. bartman

    zachd [MSFT] Guest

    On my *XP* system that's decoded by the Toshiba Video Codec binary -
    vidc.yvu9 .
    Not sure where the "no codec required" note comes from on their part. Since
    it's not working for you, I wouldn't consider that comment reliable.
    zachd [MSFT], Jan 3, 2008
  9. bartman

    DevilsPGD Guest

    In message <> "zachd [MSFT]"
    Higher quality media players will tell you exactly what codec you need
    too, so it's just a simple Google search away.

    Windows Media Player, unfortunately, doesn't appear to give specific
    DevilsPGD, Jan 3, 2008
  10. bartman

    zachd [MSFT] Guest

    What happens if you click Web Help on the Error Details in WMP11 when you're
    missing a codec? I think that does exactly what you're speaking of...

    zachd [MSFT], Jan 3, 2008
  11. bartman

    bartman Guest

    Perhaps give me the exact path to this information. There was no "Web Help"
    in the content and no "Error Details" either so I must not be under the right
    tab, although it does say "Contect" clearly on top.


    bartman, Jan 3, 2008
  12. bartman

    bartman Guest

    I'm sure I know the codec already. It's probably just a waste of time
    either way. If it is an ATI one then they do not have one for Vista unless
    you, I assume, are still using one of their capture cards.

    bartman, Jan 3, 2008
  13. bartman

    bartman Guest

    I'll search out that one just to see if there is a Vista version of that
    codec. Perhaps better luck than the ATI solution which only applies to their
    hardware it seems.

    bartman, Jan 3, 2008
  14. bartman

    zachd [MSFT] Guest

    During playback of a clip with a missing element, it will either pop that
    error dialog to you or you can right click on the file being played back in
    the playlist and select error details.

    zachd [MSFT], Jan 3, 2008
  15. bartman

    bartman Guest

    Okay, there are no errors listed either way.

    I get a black screen. The progress bar moves from left to right as if it is
    playing something, but nothing is there. There is no audio on these clips so
    I don't know if it would be playing while the video is not, but there is no
    pop up error, no error when I right click the file that is playing or any
    other errors appearing.


    bartman, Jan 4, 2008
  16. bartman

    zachd [MSFT] Guest

    That indicates that there's a codec/dll on the system that thinks it can
    play it back, but cannot. Since it's not explicitly failing (just rendering
    oh-so-helpful black), WMP's codec failover schemes aren't invoked.

    Do you have a sample clip I can look at?

    zachd [MSFT], Jan 4, 2008
  17. bartman

    bartman Guest

    Makes sense.

    These are large clips. You'd have to have a way of receiving at least 14 MB
    if Yahoo will send that large a file. Or a place to upload it.

    What do you think you will see? I just think it all boils down to the ATI
    issue and there won't be a solution.


    bartman, Jan 4, 2008
  18. bartman

    zachd [MSFT] Guest

    Ne'ermind, then. I'm busy of course, but don't want anyone to think I'm
    giving them short shrift. Cheers. =)

    zachd [MSFT], Jan 4, 2008
  19. don't any of you know how to recode your video files? this would seem a lot
    easyer? can't you load it in the XP movie maker and save it as a .WMA? there
    is other software out there, but this would keep you in the safe world of
    MS.. LOL.. as for Codec's download on of the big packs from or

    I watch all types of video! I haven't had any problems... But I still wish i
    would have passed on the
    Vista Ultimate ..
    iamnotsunshine, Feb 1, 2008
  20. bartman

    DevilsPGD Guest

    In message <>
    Reencode everything in WMA? That's a bad joke, no?
    DevilsPGD, Feb 2, 2008
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