Can't print photos on webpages with IE7 and Windows XP

Discussion in 'Internet Explorer' started by Steve, Nov 28, 2008.

  1. Steve

    Steve Guest

    When I try to print a webpage with photos, the photos don't print. I have
    selected the "Print background colors and images" option; backgrounds and
    some GIF images print, but not photos. Any suggestions?

    I'm using a Dell color laser printer model 1320c, but I have the same
    problem with my Lexmark inkjet.

    I have all the updates for both IE7 and Windows XP installed.
     
    Steve, Nov 28, 2008
    #1
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  2. Steve

    Don Varnau Guest

    Hi,
    First try (probably won't help) clearing the Temporary Internet Files.

    Then...
    Start IE without add-ons from:
    Right-click the IE icon on the desktop. Choose Start without add-ons.
    or
    Programs> Accessories> System tools> Internet Explorer (no add-ons)
    If the problem goes away, an add-on is causing it.

    For troubleshooting information see:
    928426- Internet Explorer 7 may exit immediately when it includes an add-on
    http://support.microsoft.com/kb/928426

    More at:
    Problem: Crashes or hangs
    http://www.enhanceie.com/ie/troubleshoot.asp

    IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    - - -
    Next disable (to test) third-party security programs or any ad-blocking
    feature of these programs. See if one of these programs is causing the
    problem.

    Hope this helps,
    Don
    [MS MVP- IE]
     
    Don Varnau, Nov 28, 2008
    #2
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  3. Steve

    Steve Guest

    Hi Don! I triel all of your suggestions but unfortunately none of them work.
    One thing that does work for me (sort of) is to convert the webpage to a PDF
    file and then print that. However, for some reason not all of the content
    ends up in the PDF file. I'm thinking that it might have something to do with
    the way the page is laid out (I don't believe it uses frames; the printing
    options referring to them are greyed out). I tried other sites and the
    problem doesn't occur. Here's the problem site (it's a volunteer group that I
    belong to):

    http://www.werescuecats.ca/

    Unfortunately I don't know enough about HTML and web design to know whether
    that's causing the problem, but since (so far) it's the only site that does I
    think I've at least found the problem source.

    Thanks for your effort! I'll fiddle around
    --
    Steve


     
    Steve, Nov 28, 2008
    #3
  4. Steve

    Don Varnau Guest

    Hi,
    Sorry, I'm not sure what's going on with that page. The only other
    possibility that comes to mind is to try a print size other than "shrink to
    fit" from the Print Preview window- maybe 90%.

    Don
    [MS MVP- IE]
     
    Don Varnau, Nov 29, 2008
    #4
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