can't remove unwanted updates (KB936514 and KB936960)

Discussion in 'Windows Update' started by jeff, Nov 8, 2007.

  1. jeff

    jeff Guest

    For some reason, Microsoft automatic update service installed the above two
    updates for Office 2007 on my computer. Since I don't have Office 2007 (I
    have Office 2003), I suspect that they may be responsible for the recent
    hanging and general unresponsiveness that I have noticed, especially with
    Outlook. The Microsoft website says to go to "Add and Remove Programs" on
    the Control Panel to remove them, but they don't appear there...they only
    show up in the "update history" on the Microsoft Update webpage. Any ideas
    about how to uninstall them?

    jeff, Nov 8, 2007
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  2. jeff

    Argentum Guest

    Hi Jeff,

    Did you see any updates in the "Add & Remove"w indow? If not, must select
    "Show updates" in that window and then all updates will be shown.
    Let men know if this helped.


    Argentum, Nov 8, 2007
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