Can't reply in Lotus Notes

Discussion in 'Internet Explorer' started by Nancy, Oct 17, 2007.

  1. Nancy

    Nancy Guest

    We just purchased a new computer with Windows Vista Home Premium and can
    access our remote Lotus Notes just like we did in XP. However, we are now
    unable to respond, or forward to any email messages in Lotus Notes. We can
    view and read but when we say respond, we can enter a name but the window
    where you type in your message never allows you to enter anything, just the
    windows circle churning on and on.

    Our helpdesk has no clue. I suspect it is either a plug in we are missing
    or a permission we know nothing about. Our remote is a web based system, so
    it could also have something to do with Internet Explorer 7. Any suggestions?
    Nancy, Oct 17, 2007
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  2. I would try tracing both cases and compare the results.
    E.g. you could trace the HTTP exchanges with Fiddler
    and trace what IE does with it using ProcMon.

    Also, I suspect you are likely to find more people aware of the problem
    on a forum which specializes in Lotus Notes. E.g. there would you find
    people who would understand both products and more importantly have
    access to both products.

    Hmm... you're calling the product "Lotus Notes" but that appears to be
    an old name. Perhaps you need to switch to a newer version to achieve
    full compatibility with IE7? E.g. here is a description of an update to
    Lotus Domino Web Access, which seems to be the new name for the server:

    (Lotus Notes Support: search for IE7)

    Good luck

    Robert Aldwinckle
    Robert Aldwinckle, Oct 17, 2007
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  3. Nancy

    Bobcatt Guest

    Unfortunately the problem is with IE7, not Domino Web access. On my XP
    Machine I have no problem with IE7, but on my new Vista machine and the
    newest IE7, I can neither download properly nor reply. Some of the other
    people in my office experienced the same problem this past week when taking
    an IE7 update.

    Not any good information on the Lotus Domino Web access site either, any
    help in getting rid of the Red X when replying would much appreciated
    Bobcatt, Aug 11, 2008
  4. Nancy

    rob^_^ Guest

    Hi Bob,

    The 'red X' is blocked ActiveX controls.

    Domino Web access on a Vista machine - Add the web site to your trusted
    zones (Tools>Internet Options - Security tab) which has default security
    settings meeting the requirements of most secured sites. Ensure that you
    also have Protected Mode turned on for the Trusted Zone.

    rob^_^, Aug 11, 2008
  5. Nancy


    MOHIT MATHUR, Feb 24, 2011
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