can't right click on delete folder and delete all of the messages

Discussion in 'Windows Vista Mail' started by Toni, Jan 27, 2008.

  1. Toni

    Toni Guest

    How can I avoid having to delete messages one at a time in the delete folder,
    I usually can delete all the messages at once on other computers?
     
    Toni, Jan 27, 2008
    #1
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  2. Toni

    diaro Guest

    How can I avoid having to delete messages one at a time in the delete
    folder,
    This appears to be a generic problem. Normally it is possible deleting all
    these entries by right click on this folde and select "empty folder deleted
    messages".
    But I have also discovered that sometimes this isn't possible, and messages
    need to be deleted one by one.
    further, you can try to compress the mail folder, which may or may not
    correct some internal errors, making it possible to use the delete function
    in a normal way.
    hope this helps.
     
    diaro, Jan 27, 2008
    #2
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  3. Toni

    Guest Guest

    If often helps to download and install this fix, with Windows Mail not
    running:

    http://support.microsoft.com/default.aspx/kb/941090

    Although it's labelled as for messages stuck in the Outbox, it also works in
    other folders. If you don't know whether to use the 32-bit version or the
    64-bit version, try the 32-bit version first. Certain common antivirus
    programs, such as most of those from Norton or McAfee, or a recent one
    from Trend, tend to cause such problems, although seldom immediately,
    so if you have such a program, remember where to find the fix - you are
    likely to need it again.
     
    Guest, Jan 27, 2008
    #3
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