Can't See Computers in Workgroup

Discussion in 'Windows Vista Networking' started by FirstBassman, Jan 3, 2008.

  1. FirstBassman

    FirstBassman Guest

    I'm trying to connect to a printer on another PC. Both are Vista Home. One
    is directly connected to router, one is wireless. Both are in the same
    workgroup: WORKGROUP. Network Discovery is turned. Network is private.
    Printer sharing is turned on.
    According to the MS kb directions, one is supposed to click on Network and a
    list of machines in the workgroup should appear. The other PC does not
    appear. Only the laptop that I'm on.
    What did I miss? This is very interesting. This used to be so much easier.
     
    FirstBassman, Jan 3, 2008
    #1
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  2. FirstBassman

    Chuck [MVP] Guest

    This is generally caused by a misconfigured or overlooked personal firewall or
    other security program. What anti-virus protection do you use?
    <http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
    http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html

    With WiFi involved, you could easily have a master browser conflict. You can
    diagnose the problem, using logs from "browstat status", "ipconfig /all", "net
    config server", and "net config workstation", from each computer. Read this
    article, and linked articles, and follow instructions precisely (Download
    browstat, and note how to start a command window in Vista!):
    <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
    http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

    --
    Cheers,
    Chuck, MS-MVP 2005-2007 [Windows - Networking]
    http://nitecruzr.blogspot.com/
    Paranoia is not a problem, when it's a normal response from experience.
    My email is AT DOT
    actual address pchuck mvps org.
     
    Chuck [MVP], Jan 3, 2008
    #2
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  3. FirstBassman

    FirstBassman Guest

    I hate to say it but you were 100% right Chuck.
    THANKS!
    I was going to originally post that I wasn't using any personal firewall.
    But forgot to mention it. And then when I saw your post, I thought "Oh sure,
    that's the first thing someone is going to say." But you're mentioning of
    anti-virus made me think. I usr Symantec Endpoint Protection which, of
    course, includes a firewall. So I looked and Symantec does a kb article on
    how to set rules to allow TCP and UDP ports (on both machines) to allow fire
    and printer sharing. i made the changes and poof machine (and printer)
    appeared.
    Thanks again!
    PS: But I still think one should not have to do this in order to print on a
    HOME NETWORK. How are people (like my wife) who know NOTHING about
    networking supposed to know how to do this.



    ===================================

     
    FirstBassman, Jan 4, 2008
    #3
  4. FirstBassman

    Chuck [MVP] Guest

    Thanks for the feedback. I share your frustration - all these security programs
    are like locking your door and losing the key. All that we can do is remind
    folks to understand what they've installed (or what has been installed for
    them).

    I'm just glad that YOU were able to recognise Symantec Endpoint Protection as
    being the culprit.

    --
    Cheers,
    Chuck, MS-MVP 2005-2007 [Windows - Networking]
    http://nitecruzr.blogspot.com/
    Paranoia is not a problem, when it's a normal response from experience.
    My email is AT DOT
    actual address pchuck mvps org.
     
    Chuck [MVP], Jan 4, 2008
    #4
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