Can't view reg key HKLM\SW\MS\Windows\CurrentVersion

Discussion in 'Windows Server' started by JT, Apr 4, 2008.

  1. JT

    JT Guest

    I have a Windows 2003 Server (SP1). It's primary role is a production
    database server running SQL 2000. It runs IIS and a few other custom apps,
    but mostly it is SQL intensive. We had some minor SQL problems and then our
    DBA noticed that Outlook / mapi was not working for SQL alerts.

    In troubleshooting the Outlook problem, I noticed that I could not view the
    registry key HKLM\SW\MS\Windows\CurrentVersion. When I try to expand the
    key, I get an error 'Cannot open CurrentVersion - Error while opening key'.

    I am also unable to open most of the applications under Control Panel.

    Has anyone seen this before? I have not rebooted the server yet. I am
    concerned that Windows may not start. Is there anything that I can do before
    a reboot to fix the registry problems?

    I have a good backup, but would like to mitigate the issue if possible
    before rebooting.

    Thanks for any suggestions (and Yes I know it needs SP2 :)

    - JT
     
    JT, Apr 4, 2008
    #1
    1. Advertisements

  2. Have you tried right clicking on HKLM\SW\MS\Windows\CurrentVersion and
    seleect Permission and make sure that the logged on uesr has the ncecessary
    permissions?
     
    Jabez Gan [MVP], Apr 5, 2008
    #2
    1. Advertisements

  3. JT

    JT Guest

    Yes, we checked all of the permissions, but were unable to propogate them to
    the key, as Windows could not verifiy permissions on the 'missing key'

    A reboot fixed the problem completely. Seems like a no brainer but we have
    had serious SAN problems on reboots of that server, so we were very hesitant
    to reboot it.

    Thank you for the suggestion - it is resolved.
     
    JT, Apr 8, 2008
    #3
  4. Jabez Gan [MVP], Apr 9, 2008
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.