CD ROM DVD ROM drives problem

Discussion in 'Windows Vista Mail' started by meron, May 5, 2007.

  1. meron

    meron Guest

    My system is COMPAQ HP 7700p with Vista is one week old. The CD disk drives
    stopped working "device cannot start (error 10)".

    I have tried to update driver but it is uptodate. Have tried to restore
    system, but nothing helps. Please help!!!
    meron, May 5, 2007
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  2. meron

    brink Guest

    Hi Meron,

    By chance do you have iTunes installed on your computer? For some
    unknown reason it has been known to cause problems in Vista with the
    CD/Dvd drivers. Try uninstalling iTunes for a fix.

    Hope this helps,


    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
    brink, May 5, 2007
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  3. You will get more responses by posting this to the proper venue.
    See news://
    (Cross-posted to

    Gary VanderMolen
    Gary VanderMolen, May 5, 2007
  4. meron

    Angie Guest

    I have had the problem mentioned above with the CD ROM twice, where the CD
    drive suddenly disappears, and device manager shows it with an exclamation
    mark saying that the "drive cannot start (code 10)"
    Both times this problem was cause by iTunes. As soon as I uninstalled it and
    restarted the system, the CD ROM was back.
    If your problem sounds the same as mine, try that!
    Angie, Oct 19, 2007
  5. meron

    debbylee Guest

    I went in and uninstalled the I Tunes and my cd/dvd started working right
    away. Thanks big help, otherwise I was going to bring my computer in.
    debbylee, Oct 30, 2007
  6. meron

    SD DeWitt Guest

    I can not remove iTUNES!!!

    How can I uninstall iTunes?
    SD DeWitt, Dec 31, 2007
  7. meron

    Guest Guest

    Double-click on Help and Support (outside Windows Mail) and do a search
    for uninstall. This should help lead you to a list of programs you can
    Guest, Dec 31, 2007
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