"Checking for the latest updates for your computer" Never finishes

Discussion in 'Windows Update' started by DaFuZzMaStA, Dec 20, 2005.

  1. DaFuZzMaStA

    DaFuZzMaStA Guest

    The green bar goes across.. and keeps going.. and going.. and going..
    I have a 1200 kb/s adsl connection and a 3.06 ghz computer..
    I've left it on for hours and it just keeps going, never stopping
    How do I fix it
     
    DaFuZzMaStA, Dec 20, 2005
    #1
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  2. DaFuZzMaStA

    marco_z72 Guest

     
    marco_z72, Dec 20, 2005
    #2
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  3. DaFuZzMaStA

    TaurArian Guest

    Try registering the following:

    Click Start, select Run and type (pressing enter after each one and wait for
    the success message):

    net.exe stop wuauserv
    Press Ok

    Repeat for the following:
    regsvr32 wuapi.dll
    regsvr32 wups.dll
    regsvr32 wuaueng.dll
    regsvr32 wucltui.dll
    regsvr32 msxml3.dll
    regsvr32 atl.dll

    net.exe start wuauserv

    Also see:
    This error may occur if the WUAUSERV and BITS services are not configured
    properly in the registry (link may wrap to 2 lines)

    http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=19&ln=en
     
    TaurArian, Dec 20, 2005
    #3
  4. DaFuZzMaStA

    DaFuZzMaStA Guest

    For the registering files..
    When I tried to stop the service, it wouldn't stop, the status would just go
    to "stopping" so i tried doign it that way, didn't work. So I disabled it,
    restarted the comp, then the service was stopped, so then i tried it, started
    the service, didn't work, i also tried putting those things in the registry,
    and succeeded but windows update still does not work.
    Oh PS I have done adaware, spybot, and an up to date nod32 virus scan.
     
    DaFuZzMaStA, Dec 20, 2005
    #4
  5. DaFuZzMaStA

    TaurArian Guest

    Try clearing IE's cache

    1. Click Tools > Internet Options
    2. In the "Temporary Internet Files" section, click "Delete Cookies"
    3. Click "Delete Files" click "Delete all offline content" click OK
    4. In the "History" section, click "Clear History".
    5. Click "OK".

    Also check if you have anything intercepting the WU process:-

    For example, web enhancers or accelerators?, check your firewall and
    antivirus settings.
     
    TaurArian, Dec 21, 2005
    #5
  6. DaFuZzMaStA

    DaFuZzMaStA Guest

    I've disabled my anti-virus, turned off my firewall, even unhooked my router,
    closed all other applications, cleared all the cash and history etc.
    No web enhancers running.. No pop up blockers..
    Still not working..
     
    DaFuZzMaStA, Dec 21, 2005
    #6
  7. DaFuZzMaStA

    TaurArian Guest

    TaurArian, Dec 21, 2005
    #7
  8. DaFuZzMaStA

    DaFuZzMaStA Guest

    Thanks so much!
    but.. problems still.

    it said it needed to update certain components so that i can run windows
    update
    and i said ok, the update thing opened to download them
    then it said it didn't install it:
    Failed Updates
    For help installing an update successfully, see the solution under each
    problem description.

    Problem: Please check your update history for a description.

    Windows Genuine Advantage Validation Tool (KB892130)

    Then, in the update history, next to that update, it doesn't say failed, it
    said cancled. So it doesn't show me how to fix it.. please help.
     
    DaFuZzMaStA, Dec 21, 2005
    #8
  9. DaFuZzMaStA

    TaurArian Guest

    Courtesy of Microsoft:

    Install the WGA engine manually
    ==========================
    The WGA engine may have been already installed but is not working properly.
    We can use the following steps to reinstall it. This will ensure the engine
    files be copied
    and registered properly.

    1. Download the ActiveX cab file from the following link and then save it to
    the
    Desktop.
    http://download.microsoft.com/downl...-43fd-b6fb-19191521126d/LegitCheckControl.cab

    Open the downloaded cab file and we will find the following three files:

    GWFSPIDGen.dll
    LegitCheckControl.dll
    LegitCheckControl.inf

    2. Click "Start", click "Run", type: "%windir%\system32" (without
    quotations) and
    press Enter. Copy the GWFSPIDGen.dll and LegitCheckControl.dll files into
    the opened
    system32 folder.

    3. Click "Start", click "Run", type: "REGSVR32 LegitCheckControl.dll"
    (without the
    quotations) and press Enter. We will see a popup message state this process
    succeeded.

    4. Click "Start", click "Run", type: "inf" (without quotations) and press
    Enter. Copy
    the LegitCheckControl.inf file into the opened inf folder.

    5. Right click on the copied LegitCheckControl.inf file in the inf folder,
    and then
    choose Install. The WGA engine will be installed automatically.

    After we finish the above steps, please restart the computer and try to
    validate the
    Windows again.
     
    TaurArian, Dec 21, 2005
    #9
  10. DaFuZzMaStA

    DaFuZzMaStA Guest

    uhoh 8'o
    now im back where i started!
    I'll try renaming the folder again
     
    DaFuZzMaStA, Dec 21, 2005
    #10
  11. DaFuZzMaStA

    DaFuZzMaStA Guest

    ok i fixed it. i got past that update, im trying to install the rest of my
    updates. i closed all apps and tried a few times still got this..
    :


    Installation Summary

    Successful: 0
    Failed: 19
    Remaining: 0


    --------------------------------------------------------------------------------

    Successful Updates


    --------------------------------------------------------------------------------


    Failed Updates
    For help installing an update successfully, see the solution under each
    problem description.

    Problem: A problem on your computer is preventing updates from being
    downloaded or installed
    Solution: To fix the problem, try installing the updates again. If that
    doesn't work, use the Troubleshooter to try solve the problem.

    Microsoft Windows XP
    Cumulative Update for Outlook Express for Windows XP (KB887797)
    Update for Windows XP (KB896344)
    Update for Windows XP (KB900930)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB900725)
    Update for WMDRM-enabled Media Players (KB891122)
    Security Update for Windows XP (KB896424)
    Microsoft Base Smart Card Cryptographic Service Provider Package: x86
    (KB909520)
    Windows Media Connect 2.0 (KB909993)
    Update for Windows XP (KB910437)
    Security Update for Windows XP (KB904706)
    Microsoft .NET Framework 2.0: x86 (KB829019)
    Cumulative Security Update for Internet Explorer for Windows XP (KB905915)
    Windows Malicious Software Removal Tool - December 2005 (KB890830)

    Microsoft Office 2002/XP
    Office XP Service Pack 3
     
    DaFuZzMaStA, Dec 21, 2005
    #11
  12. DaFuZzMaStA

    TaurArian Guest

    Okay, we are progressing. We can now access WU and get a list of what is
    needed etc., you have passed validation.

    Now perhaps it’s time we look a little further. We’ll start by dealing with
    the Windows Updates, leave the Office one for now. We’ll come back to that.

    What we need to do is look at the Windows Update Log.

    To do this, Click Start, and then click Run.
    In the Open box, type %windir%\windowsupdate.log
    and then click OK.

    Scroll down towards the bottom for the latest entries to locate the error
    code(s) associated with the latest failed attempt.

    If appropriate, copy and paste the error message parts of the update log
    into this thread and maybe someone or myself can assist you further.

    As a last resort you may have to manually install the failed updates.

    Search for a download
    http://www.microsoft.com/downloads/search.aspx?displaylang=en

    How to install multiple Windows updates or hotfixes with only one reboot
    http://support.microsoft.com/?kbid=296861

    You can also download them from the Catalog and save to be installed later.
    http://v4.windowsupdate.microsoft.com/catalog/en/default.asp
    How to Download Windows Updates and Drivers from the Windows Update Catalog
    http://support.microsoft.com/?kbid=323166

    Click Add button for each update you want to download. Once you have what
    you want, Click the “Go To Download Basket†link. Type in or browse to the
    location where you want the updates saved to and then Click the “Download
    Now†button.
    Once downloaded, you can then burn them to CD.
     
    TaurArian, Dec 21, 2005
    #12
  13. DaFuZzMaStA

    DaFuZzMaStA Guest

    2005-12-20 19:39:27 1044 7d4 Service WARNING: GetUserTokenFromSessionId
    failed with hr 0x800704dd
    2005-12-20 19:39:27 1044 7d4 Agent * WARNING: Exit code = 0x80240020
    2005-12-20 19:39:27 1044 7d4 Agent *********
    2005-12-20 19:39:27 1044 7d4 Agent ** END ** Agent: Installing updates
    [CallerId = MicrosoftUpdate]
    2005-12-20 19:39:27 1044 7d4 Agent *************
    2005-12-20 19:39:27 1044 7d4 Agent WARNING: WU client failed installing
    updates with error 0x80240020
    2005-12-20 19:39:27 1304 54c COMAPI >>-- RESUMED -- COMAPI: Install
    [ClientId = MicrosoftUpdate]
    2005-12-20 19:39:27 1304 54c COMAPI - Install call failed
    2005-12-20 19:39:27 1304 54c COMAPI - Reboot required = No
    2005-12-20 19:39:27 1304 54c COMAPI - WARNING: Exit code = 0x80240FFF;
    Call error code = 0x80240020
    2005-12-20 19:39:27 1304 54c COMAPI ---------
    2005-12-20 19:39:27 1304 54c COMAPI -- END -- COMAPI: Install [ClientId =
    MicrosoftUpdate]
    2005-12-20 19:39:27 1304 54c COMAPI -------------
    2005-12-20 19:39:28 1304 514 COMAPI WARNING: Operation failed due to earlier
    error, hr=80240020
     
    DaFuZzMaStA, Dec 21, 2005
    #13
  14. DaFuZzMaStA

    TaurArian Guest

    I don't have the magic answer/cure for this one, and I can't search my notes
    as I'm at work. So what we'll try next is a manual update, starting with:
    Cumulative Update for Outlook Express for Windows XP (KB887797)
    http://www.microsoft.com/downloads/...bb-0f03-4f2d-9e1c-66c9934b4610&DisplayLang=en

    Download the update, install the same, reboot if required. Was that
    successful?
    If so, then try the rest of the updates, one at a time.

    You can search for the updates using the link/s I gave you earlier.

    Let's know how you are going.
     
    TaurArian, Dec 21, 2005
    #14
  15. DaFuZzMaStA

    DaFuZzMaStA Guest

    I seem to have found a faster way (maybe this will also help you for the
    future).
    When you run windows update, it downloads the updates to that "Software
    Distribution" folder.
    Just go tot hat folder, open the Download folder, folder (it'll probably
    look something like b23984623948632980742). Then inside that folder there is
    usually either a bunch of folders, in which case you open the update folder
    and run update.exe, or a compressed folder so you uncompress it and run the
    installation exe.
    Quick and easy, and you just click "dont' restart" after each setup, so you
    can restart only once after you install all of them
    thanks for the help by the way!
    peace

     
    DaFuZzMaStA, Dec 21, 2005
    #15
  16. DaFuZzMaStA

    TaurArian Guest

    Well done, now we have WU done. I wasn't 100% sure your updates downloaded,
    but pleased they had and you were able to install from the
    SoftwareDistribution folder. Your feed back may assist someone else as well.

    Next you need to deal with the Office installation failure:-

    How to troubleshoot failures updating your Office installation from the
    Office Update
    Web site
    http://support.microsoft.com/kb/304498




     
    TaurArian, Dec 21, 2005
    #16
  17. DaFuZzMaStA

    DaFuZzMaStA Guest

    I got all my office installations the same way already. So I'm done =)
    Thanks

     
    DaFuZzMaStA, Dec 21, 2005
    #17
  18. DaFuZzMaStA

    TaurArian Guest

    Fantastic. Have a Merry Christmas and a Happy New Year.
    Kaylene

     
    TaurArian, Dec 21, 2005
    #18
  19. DaFuZzMaStA

    DaFuZzMaStA Guest

    You as well!
    Enjoy the holidays <3

     
    DaFuZzMaStA, Dec 21, 2005
    #19
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