checking for the latest updates for your computer

Discussion in 'Windows Update' started by samlar, May 16, 2007.

  1. samlar

    samlar Guest

    I had to reload my computer and the windows updates work fine until I
    reinstall office 2003. After I install office I get checking for the latest
    updates for your computer and nothing else. Took me forever to figure out
    that loading office caused this. can go back by restore to before office was
    install and updates works.
    how do I fix this
     
    samlar, May 16, 2007
    #1
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  2. samlar

    AlanB Guest

    AlanB, May 16, 2007
    #2
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  3. To help in diagnosis, can you tell us the length of your file:
    C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb

    For a fix to this problem, please do BOTH of the following:

    1. For 32-bit systems, download and save to hard disk, and then install:
    <http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>

    2. (not for Vista) Download and install update KB927891 version 3:
    <http://support.microsoft.com/kb/927891>

    If the first of these produces an error message about "Update agent already
    installed", then execute the installer again manually, with parameter
    /wuforce as in:

    WindowsUpdateAgent30-x86.exe /wuforce

    After the fixes have been installed, doing a Microsoft Update or Automatic
    Update might still take some time (though not as much as before) and
    processor and disk usage, but it should not lock out user-level interaction
    with the system and applications, so it should not be such an inconvenience.
     
    Robin Walker [MVP], May 16, 2007
    #3
  4. samlar

    AlanB Guest

    Out of interest, what is the correct answer to this question? In my case
    this file is ~37 MB on both my XP and Vista computers.
     
    AlanB, May 16, 2007
    #4
  5. samlar

    Smirnoff Guest

    It may be that some registry entries for the previous install of Office
    may remain or have become corrupted.
    Also, it may have been an OEM (original equipment manufacturer)
    installation. OEM's sometimes use different disks to install
    applications and when you try to reinstall from supplied CD's, this can
    cause problems.
    Download Windows Install Cleanup Utility
    http://support.microsoft.com/kb/290301
    The download link can be found under More Information.
    Use this to remove any reference to Office 2003 and then do a clean
    install.
     
    Smirnoff, May 17, 2007
    #5
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