Client updates but does not show in Unassigned Computers

Discussion in 'Update Services' started by Tracev, Jan 12, 2006.

  1. Tracev

    Tracev Guest

    I have had WSUS running for several months with only a couple minor problems
    that were easily worked out with info from the Newsgroup here. I am
    operating the WSUS in an NT4 environment but with many 2000 systems. Hence I
    am unable to use GPO's to register systems with the WSUS. I have been simply
    remotely editing the registry to get systems pointed to the WSUS server. I
    recently did so for several more clients. A number of those are now showing
    in the Event log that they are processing updates and the WindowsUpdate file
    shows they are contacting the WSUS server for updates but they are not
    showing up in the WSUS Admin console. I have been using server side
    targeting successfully since I started the WSUS. Any ideas why these clients
    are updating but not reporting to the WSUS server?
     
    Tracev, Jan 12, 2006
    #1
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  2. It would be appropriate to first isolate whether the problem is that the
    clients are not /reporting/ to the WSUS server, or that the server is not
    /displaying/ the reported information.

    The latter most often occurs when a batch of computers (new ones, like
    you've encountered), have been imaged from the same improperly initialized
    master image, resulting in all of those clients having duplicated
    SusClientID values.

    See more about this at
    http://wsusinfo.onsitechsolutions.com/articles/025.htm
    How do I fix the 'SusClientId' problem?

    If that's not the cause of this issue, then please post the most recent
    detection cycle log entries from %windir%\WindowsUpdate.log, including the
    entries for the calls to the ReportingWebService -- which probably have
    error codes logged, as well.
     
    Lawrence Garvin \(MVP\), Jan 14, 2006
    #2
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