Clients will not update -Error: Agent failed detecting with reason

Discussion in 'Update Services' started by Big J, Jul 7, 2005.

  1. Big J

    Big J Guest

    Hi everyone - clients will not self update :(
    2005-07-07 12:26:28 1008 7c4 Report Uploading 1 events using cached cookie,
    reporting URL = http://fileserv/ReportingWebService/ReportingWebService.asmx
    2005-07-07 12:26:33 1008 7c4 Report Reporter successfully uploaded 1 events.
    2005-07-07 12:59:53 1008 5d8 Agent *********** Agent: Refreshing global
    settings cache ***********
    2005-07-07 12:59:53 1008 5d8 Agent * WSUS server: http://fileserv
    (Unchanged)
    2005-07-07 12:59:53 1008 5d8 Agent * WSUS status server: http://fileserv
    (Unchanged)
    2005-07-07 12:59:53 1008 5d8 Agent * Target group: wst (Changed)
    2005-07-07 12:59:53 1008 5d8 Agent * Windows Update access disabled: No
    (Unchanged)
    2005-07-07 12:59:54 1008 5d8 AU ########### AU: Policy change processed
    ###########
    2005-07-07 12:59:54 1008 5d8 AU # Policy changed, AU restart required = No
    2005-07-07 12:59:54 1008 5d8 AU # WSUS server: http://fileserv
    2005-07-07 12:59:54 1008 5d8 AU # Detection frequency: 1
    2005-07-07 12:59:54 1008 5d8 AU # Target group: wst
    2005-07-07 12:59:54 1008 5d8 AU # Approval type: Pre-install notify (Policy)
    2005-07-07 12:59:54 1008 5d8 AU # Auto-install minor updates: No (User
    preference)
    2005-07-07 12:59:54 1008 5d8 AU #############
    2005-07-07 12:59:54 1008 5d8 AU ## START ## AU: Search for updates
    2005-07-07 12:59:54 1008 5d8 AU #########
    2005-07-07 12:59:54 1008 5d8 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {4282AB28-C6FA-4B31-98D0-14674DF40517}]
    2005-07-07 12:59:54 1008 7c4 Agent *************
    2005-07-07 12:59:54 1008 7c4 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-07-07 12:59:54 1008 7c4 Agent *********
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80190191
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80190191
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80190191
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80190191
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80190191
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80190191
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80190191
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80190191
    2005-07-07 12:59:54 1008 7c4 Misc WARNING: DownloadFileInternal failed for
    http://fileserv/selfupdate/wuident.cab: error 0x80190191
    2005-07-07 12:59:54 1008 7c4 Setup FATAL: IsUpdateRequired failed with error
    0x80244017
    2005-07-07 12:59:54 1008 7c4 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed: 0x80244017
    2005-07-07 12:59:54 1008 7c4 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed, error = 0x80244017
    2005-07-07 12:59:54 1008 7c4 Agent * WARNING: Skipping scan, self-update
    check returned 0x80244017
    2005-07-07 12:59:54 1008 7c4 Agent * WARNING: Exit code = 0x80244017
    2005-07-07 12:59:54 1008 7c4 Agent *********
    2005-07-07 12:59:54 1008 7c4 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-07-07 12:59:54 1008 7c4 Agent *************
    2005-07-07 12:59:54 1008 7c4 Agent WARNING: WU client failed Searching for
    update with error 0x80244017
    2005-07-07 12:59:54 1008 7c4 AU >>## RESUMED ## AU: Search for updates
    [CallId = {4282AB28-C6FA-4B31-98D0-14674DF40517}]
    2005-07-07 12:59:54 1008 7c4 AU # WARNING: Search callback failed, result
    = 0x80244017
    2005-07-07 12:59:54 1008 7c4 AU #########
    2005-07-07 12:59:54 1008 7c4 AU ## END ## AU: Search for updates [CallId
    = {4282AB28-C6FA-4B31-98D0-14674DF40517}]
    2005-07-07 12:59:54 1008 7c4 AU #############
    2005-07-07 12:59:54 1008 7c4 AU AU setting next detection timeout to
    2005-07-07 04:26:31
    2005-07-07 12:59:59 1008 7c4 Report REPORT EVENT:
    {BFF2B9D5-F81E-4D79-A137-F4EEF3906C97} 2005-07-07
    12:59:54+0930 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80244017 SelfUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80244017
     
    Big J, Jul 7, 2005
    #1
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  2. Hi

    0x80190191 is referring to a HTTP 401 server authentication error.
    Can you check what type of access levels have been set for self-update on
    the WSUS server?

    Thanks,

    --
    Oscar Lee (MSFT)
    Microsoft Corporation
    WSUS

    (Communication using the newsgroup is preferred. Thanks!)

    =====================
    This posting is provided "AS IS" with no warranties, and confers no rights.
    =====================
     
    Oscar Lee \(MS\), Jul 7, 2005
    #2
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  3. Big J

    Big J Guest

    Hi thanks for your reply.

    Where do I find the access levels?

     
    Big J, Jul 8, 2005
    #3
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