Code 80070490 and VSSAPI.dll not found

Discussion in 'Windows Vista General Discussion' started by rlee1185, Oct 6, 2008.

  1. rlee1185

    rlee1185 Guest

    Hey, everyone,

    I am using a HP Pavilion dv6408nr Entertainment Notebook PC (a.k.a. "H
    Pavilion dv6000 GA447UA#ABA") with Windows Vista Home Premium.

    I've come to realize in my google-ing that there isn't a whole lot t
    be done for a couple of my type of problems, but I'm hoping you guys ca
    help me out!


    -*_Problem_1_*-: Windows defender takes forever to allow me to ru
    something. One time I waited an hour before the little "Allow" o
    "Cancel" option popped up

    _*-Problem_2-*_: Windows update has this problem:
    Code 80070490

    _-*Problem_3*-_: I have a few problems stemming from the missing dl
    called vssapi.dll
    Also, I know for a fact that problem 2 is directly related to a missin
    dll: vssapi.dll. I know this because I have tried one or two "solutions
    (they didn't work for the other people, either) by googling problem 2
    and when I try to work through them, I get the vssapi.dll is not foun
    error message. This also prevents me from creating or using a restor
    point, backing up my disk, performing a chkdsk function from the comman
    prompt, etc.
    *Problem_4*_-: the display driver in my computer keeps freezing up, s
    it is constantly failing then restarting, especially on bootup after i
    gets to the desktop. I usually have to wait ten minutes longer than
    should because my screen keeps going to black for a few seconds befor
    coming back.

    *_-Problem_5-_*: I really don't care as much about this problem as th
    others, but...
    Firefox can't update:
    There were problems checking for, downloading, or installing thi
    update. Firefox could not be updated because:

    AUS: Update XML File Malformed (200)

    Yes, I do realize that I can probably download the latest update
    version, but then when I try to install it, I can check the mail, eat
    sandwich, play a game of basketball, take a nap, and feed the dog befor
    Windows Defender will even give me the OPTION of choosing to let m
    install the dang thing (see previous problem).

    -*_Problem_6_: HijackThis is jacked up*-
    "For some reason your system denied write access to teh Hosts file. i
    any hijacked domains are in this file, HijackThis may NOT be able to fi
    If that happens, you need to edit the file yourself. To do this, clic
    start, run and type:
    notepad "C:\Windows\System32\drivers\etc\hosts"
    and press Enter. Find the line(s) HijackThis reports and delete them.
    Save the file as "hosts." (with quotes), and reboot.

    -Then, after I got that message, another one popped up:-

    An unexpected error has occurred at procedure
    Error #75 - Path/File access error

    Please email me at , reporting the following:
    * What you were trying to fix when the error occurred, if applicable
    * How you can reproduce the error
    * A complete HijackThis scan log, if possible

    Windows version: Windows NT 6.00.1904
    MSIE version: 7.0.6000.16512
    HijackThis version: 1.99.1

    This message has been copied to your clipboard.
    Click OK to continue the rest of the scan.

    Here is my HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 10:54:18 AM, on 10/5/2008
    Platform: Unknown Windows (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16512)

    Running processes:
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Hp\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\Common Files\microsoft shared\Work
    C:\Program Files\ 2.4\program\soffice.exe
    C:\Program Files\ 2.4\program\soffice.BIN
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    c:\users\Robert\Desktop\Clean up the Desktop\Hijack

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =*
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName
    R3 - URLSearchHook: Yahoo! Toolbar -
    {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper -
    {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program
    O2 - BHO: Adobe PDF Reader Link Helper -
    {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer -
    {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
    C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper -
    {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
    C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
    c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows
    Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program
    O4 - HKLM\..\Run: [QPService] "C:\Program
    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick
    Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program
    Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [hpWirelessAssistant]
    %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP
    Wireless Assistant\WiFiMsg.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
    O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
    Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
    Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
    Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows
    Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe
    O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP
    Advisor\HPAdvisor.exe autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d
    locale=en-US ee://aol/imApp
    O4 - Startup: 2.4.lnk = C:\Program Files\
    O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\microsoft
    shared\Works Shared\WkCalRem.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel -
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
    C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console -
    {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
    O9 - Extra button: Send to OneNote -
    {2670000A-7350-4f3c-8081-5663EE0C6C49} -
    O9 - Extra 'Tools' menuitem: S&end to OneNote -
    {2670000A-7350-4f3c-8081-5663EE0C6C49} -
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
    O11 - Options group: [INTERNATIONAL] International*
    O13 - Gopher Prefix:
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data
    Collection Control) -
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements
    Lab) -
    O16 - DPF: {6E704581-CCAE-46D2-9C64-20D724B3624E} (UnagiAx Class) -
    O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX
    Class) -
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} -
    C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945}
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft -
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) -
    Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
    O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner
    - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
    O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. -
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
    O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown
    owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
    Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program
    Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. -
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
    Corporation - C:\Program Files\Common
    Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service
    (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common
    O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program
    Files\Common Files\Motive\McciCMService.exe
    O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown
    owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common
    Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) -
    Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program
    Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program
    Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation -
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101
    (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media
    Player\wmpnetwk.exe (file missing)
    O23 - Service: XAudioService - Conexant Systems, Inc. -

    rlee1185, Oct 6, 2008
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  2. rlee1185

    TaurArian Guest

    Problem 2 -

    "> > _*-Problem_2-*_: Windows update has this problem:
    0x80070490 - ERROR_NOT_FOUND
    Corrupted System File; Need to perform an in-place upgrade or reinstall of
    the OS.

    Ignore the title : Some Windows Vista functions may not work, or Windows
    Vista may stop responding
    Tells you about SFC


    TaurArian [MVP] 2005-2009 - Update Services
    How to ask a question:
    Disclaimer: The information has been posted "as is" with no warranties or
    guarantees and doesn't give any rights.
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

    TaurArian, Oct 6, 2008
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