Code 8024A000 Windows Update Encountered an unknown error

Discussion in 'Windows Update' started by ncm3, Mar 29, 2009.

  1. ncm3

    ncm3 Guest

    I have Vista Home Premium already installed on a computer I bought. Windows
    update was working fine and now when I check for new updates, I get the error
    message above in the subject and when I try again, it keeps happening. I
    searched this error code and found some posts, from 2005. I tried some of the
    recommended solutions, but this doesn't fix it. Any solutions available for
    ncm3, Mar 29, 2009
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  2. Start here (ignore the error numbers):

    Error messages that you may receive when you try to download and install
    updates from the Windows Update Web site, from the Microsoft Update Web
    site, or from a WSUS server: "0x800704DD," "0x80240020," or both:

    However, there's a very good chance are that you are seeing the affects of a
    hijackware infection.

    1. See if you can download/run the MSRT manually:

    2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
    Mode with Networking, if need be:

    3. Run a /thorough/ check for hijackware, including posting the requested
    logs in an appropriate forum, not here.

    Checking for/Help with Hijackware

    **Seek expert assistance in,,, or other appropriate forums.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    Start a free Windows Update support incident request:

    Support for Windows Update:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
    PA Bear [MS MVP], Mar 29, 2009
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