computer will not finish critical update

Discussion in 'Windows Update' started by Hollyhops, Dec 18, 2008.

  1. Hollyhops

    Hollyhops Guest

    My computer keeps trying to install "Security Update for Microsoft .NET
    Framework, Version 2.0 (KB928365)" What I don't understand is, I don't have
    any previous .NET Framework updates, that is why I canceled it back in June
    when I first saw it. Now its says "Error Code: 0x66A" in my update history.
    My computer is relentless and will not stop trying to install this. What is
    ..NET Framework and how do I know if I even need this update? If I do need to,
    how do I fix this?
     
    Hollyhops, Dec 18, 2008
    #1
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  2. 1. Write down what .NET Framework versions are already installed before you
    go uninstalling/removing any of them!

    How to determine which versions of the .NET Framework are installed and
    whether service packs have been applied
    http://support.microsoft.com/kb/318785

    2. Now see Resolutions Methods 1 or 2 in
    http://support.microsoft.com/kb/923100 (ignore the title).

    Or you could...

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB928365).

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], Dec 19, 2008
    #2
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