"computers with no status" problem after WSUS3.0 SP1 installation

Discussion in 'Windows Update' started by brad, Oct 18, 2008.

  1. brad

    brad Guest

    Hi,

    Until recently , my WSUS server was working flawlesly, But this month, for
    almost all new updates, we have 150 "Computers with no status". Only one PC
    shows up under "Computers needing this update". This change seems to be
    correlated with the installation of WSUS 3.0 SP1. Can anyone help me
    determine why the computers on the network suddenly have "no status"? Any
    assistance would be greatly appreciated.
     
    brad, Oct 18, 2008
    #1
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  2. brad

    TaurArian Guest


    Xposted to WSUS

    On the web:
    http://www.microsoft.com/communitie...crosoft.public.windows.server.update_services

    In your newsreader:
    news://msnews.microsoft.com/microsoft.public.windows.server.update_services
     
    TaurArian, Oct 18, 2008
    #2
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  3. brad

    brad Guest

    This problem was corrected by a patch:
    Update for Windows Server Update Services (WSUS) 3 Service Pack 1 (KB954960)
     
    brad, Oct 21, 2008
    #3

  4. Ahhh.. the importance of timely application of server patches. :)

    KB954960 was released in August, 2008.


    Just a general note for all admins....

    Troubleshooting systems that are not fully patched is an invitation to waste
    time travelling down long lonely roads.

    If you have a misbehaving system...

    STEP 1: Apply the missing updates!


    I'm happy that you were able to find the solution so quickly, Brad!

    We would have eventually found the issue, but only at significant cost to
    you running diagnostics, posting results, waiting for "analyses".

    In fact, if you would be so kind... could you post an excerpt from one of
    the clients that was failing detection prior to the installation of this
    update?
    I'm most interested in seeing how this issue manifested in the client logs
    (which is where we would have started diagnosing this issue).


    --
    Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)

    MS WSUS Website: http://www.microsoft.com/wsus
    My Websites: http://www.onsitechsolutions.com;
    http://wsusinfo.onsitechsolutions.com
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
     
    Lawrence Garvin \(MVP\), Oct 21, 2008
    #4
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