conecting to internet

Discussion in 'Windows Vista Networking' started by ibboop_72, Mar 24, 2008.

  1. ibboop_72

    ibboop_72 Guest

    I'm having trouble connecting to the internet, i called support center for my
    internet connection (roadrunner) they said that the ip address i have is no
    good,, it was working properly then all of a sudden it just stopped working
    the ip address that I have is 10.0.0.4 and I was told that i can't connect
    with that ip address, but since there is no internet connection they can't
    get into my system i don't really know about computers so what should i do?
    the netgear shows connection but the internet will not connect to the main
    computer (windows xp). computer that is not working has vista. please help me
    I'm desperate.
     
    ibboop_72, Mar 24, 2008
    #1
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  2. Robert L. \(MS-MVP\), Mar 24, 2008
    #2
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  3. ibboop_72

    Dave Guest

    Did they have you turn off the modem, your router, and your computer, wait a
    couple of minutes, then turn them back on (in the same order)?
    If not, try that.

    I've been having some problems with their (Roadrunner) DNS servers, and had
    to enter some from OpenDNS to get connected to the internet.
     
    Dave, Mar 24, 2008
    #3
  4. ibboop_72

    timothyreed Guest

    My wireless laptop couldn’t connect today to the network I use everyday at
    home. Similar to when I move from one location to another across town,
    sometimes my wireless laptop connects immediately to whatever network I am
    near and other times it doesn’t.

    If you have Windows Live Messenger or better yet, if Windows Live Messenger
    has taken over your computer when you never asked for it in the first place
    you have additional connection issues to resolve before you can use your
    computer. Yes, I say “use†your computer because that’s all your computer
    really is- a portal to the Internet. Without the Internet on your computer
    is it really of any value?

    So back to my connection problems that frequently show up when I try and use
    my laptop wirelessly. I try and connect and get nowhere.

    So I go click on Help.
    Sorry, Help is not available unless you are online.

    To view Internet content that has been saved on my computer I’m advised to
    click on Work Offline, then go to Favorites and click on a recent website I
    visited.
    Sorry, those web pages are not available unless you are online.

    Okay, I know I can at least look up the error code on the Windows Live
    Messenger Help site.
    Sorry, you can’t look up the error code to see why you are not connecting to
    the Internet, unless you are connected to the Internet.

    To get help connecting to the Internet, or to even understand why I am not
    connecting to the Internet, I have to first be connected to the Internet.

    Huh?

    What would be so hard with providing the user with access to the Help area
    offline? If I was connected to the Internet, or when I do get connected, I
    won’t need Help. And believe me when I do get connected by trial and error
    or just trying everything I can think of to get connected I will not then go
    look up the error code I was given so I will know what to do next time this
    happens. What idiot would do that? Once you’re connected, you don’t need
    help, won’t waste time looking for help and you will be like a sitting duck
    waiting for the next time when this will happen again and again you will not
    be able to connect.

    If I need help connecting to the Internet but can only access help if I am
    already connected to the Internet, call me goofy but wouldn’t it be just a
    tad more sensible if help was available offline. Once I am online I will
    never use help, but it sure would come in handy if it was available offline.

    “Invalid IP address?
    Okay, let’s see how to correct that. I hit Troubleshoot, and then Repair to
    fix it and reset my IP address to something new.
    Sorry, to reset your IP address you must be connected to the Internet.â€

    Thanks.
     
    timothyreed, Mar 24, 2008
    #4
  5. ibboop_72

    Barb Bowman Guest

    Barb Bowman, Mar 25, 2008
    #5
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