"configuring updates 3 of 3. 0% complete" reboot loop in Vista - possible fix

Discussion in 'Windows Update' started by PA Bear [MS MVP], Feb 19, 2008.

  1. The following is from MS PSS (paraphrased):

    Issue:

    After installing updates from Windows Update, you may get into a Reboot loop
    where you machines gets to “configuring updates 3 of 3. 0% complete” then
    reboots. The machine then continues to reboot.

    Solution:

    1a. Boot to the Windows DVD and choose the repair option in the lower left
    hand corner, choose System Restore, and select a Restore Point predating the
    attempted installation of the updates.

    1b. If you don't have the DVD and the Vista came preinstalled on the
    machine, boot to the Safe Mode options using F8 during startup (tutorial:
    http://www.bleepingcomputer.com/tutorials/tutorial61.html#vista).

    Once in Safe Mode, invoke System Restore as follows:

    Start | Run | (type in) rstrui.exe | [OK]

    Select an available Restore Point predating the attempted installation of
    the updates.

    Recommendation:

    To avoid running into the same problem again, install the following update
    separately and ASAP:

    A software update is available for the Windows Vista installation software
    feature:
    http://support.microsoft.com/kb/937287

    Download links for manual installation:

    Vista x86 :
    http://www.microsoft.com/downloads/details.aspx?FamilyID=5639710d-dfbf-4527-806e-9a1634d0cc8e

    Vista x64:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=54235949-b5db-4fe2-a841-ef938217b285
     
    PA Bear [MS MVP], Feb 19, 2008
    #1
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  2. PA Bear [MS MVP]

    vmai3 Guest

    I have Vista Ultimate in my Quadcore system and just just turned on the
    Windows Update last nite. After downloaded updates, it started
    installing/configuring...and it restarted itself to "Configuring Updates"
    screen.... got stuck there forever. I waited for like 4 hours ....
    Wonder if your fix is applicable for my issue but i have nothing to lose.

    Wish I had XP instead :(
     
    vmai3, Feb 19, 2008
    #2
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  3. Yes this is applicable to your situation.
     
    Susan Bradley, Feb 19, 2008
    #3
  4. Yes.
     
    PA Bear [MS MVP], Feb 19, 2008
    #4
  5.  
    adminstrator_6666, Feb 19, 2008
    #5
  6. PA Bear [MS MVP]

    jfn Guest

    I've got the OEM media but no restore points. Is there a solution with this?

    Jimmy
     
    jfn, Feb 20, 2008
    #6
  7. <QP>
    Customers who may be experiencing this issue can use system restore to
    correct it or contact 1-866-PC-Safety for help troubleshooting. Additional
    guidance will be available via Microsoft's free Update Support Center soon.
    </QP>
    Source:
    http://windowsvistablog.com/blogs/w...-windows-vista-sp1-prerequisite-kb937287.aspx
    --
    ~PA Bear
     
    PA Bear [MS MVP], Feb 20, 2008
    #7
  8. PS:

    Microsoft Update Solution Center:
    http://support.microsoft.com/ph/6527

     
    PA Bear [MS MVP], Feb 20, 2008
    #8
  9. PA Bear [MS MVP]

    Fallstar Guest

    Hi,
    I have been having a similar problem, with the only difference being my
    system doesn't go into a reboot loop. I see the "configuring updates 1/2/3 of
    3" during either shutdown or startup/welcome screen...it shows for about 15
    seconds or so, then continues on with the task. According to the
    instructions (below) I need to choose a restore point before the bad
    update...unfortunately the bad update occurred around Apr. 8, and my restore
    points don't go back that far. Any suggestions on what I should do? Thank
    you for your help.
    Fallstar
     
    Fallstar, Apr 27, 2008
    #9
  10. Try the various Resolution methods in...

    The update is not installed successfully, you receive a message, and the
    computer restarts when you try to install an update in Windows Vista:
    http://support.microsoft.com/kb/949358

    Also see the section "How to avoid this problem" in KB949358!


    Or avail yourself of...

    Unlimited installation and compatibility support for Vista SP1 is available
    at no charge through 18 Mar-09
    • US:
    http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921

    • CA:
    http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921

    • UK:
    http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921

    • AU:
    http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921

    • Other: http://support.microsoft.com/oas/default.aspx | select Windows
    Vista | select Windows Vista Service Pack 1
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

     
    PA Bear [MS MVP], Apr 27, 2008
    #10
  11. PA Bear [MS MVP]

    Fallstar Guest

    Thank your for your quick reply. I will look into those options.

     
    Fallstar, Apr 27, 2008
    #11
  12. PA Bear [MS MVP]

    TaurArian Guest

    The update is not installed successfully, you receive a message, and the computer restarts
    when you try to install an update in Windows Vista
    http://support.microsoft.com/kb/949358

    http://support.microsoft.com/kb/929777
    Error message when you try to install Windows Vista on a computer that uses more than 3 GB
    of RAM: "STOP 0x0000000A"

    Things to know before you download Windows Vista SP1
    http://technet.microsoft.com/en-us/windowsvista/bb968859.aspx--

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    |
    | I did something as below:
    |
    | First of all I install update 949939. After that install 937287. After
    | that I install all update from year 2007. I got error of this 929777. I
    | check from Microsoft website and understand this problem because I use
    | 4GB RAM of my computer.
    |
    | After that I install all update from 2008 : 947562, 943889 and 946041.
    | I got same error. I had to restart by Window Vista DVD and restore my
    | computer.
    |
    | What should I do with update 929777 and the rest?
    |
    | Thanks
    |
    |
    | --
    | Duy
    | ------------------------------------------------------------------------
    | Duy's Profile: http://forums.techarena.in/member.php?userid=51200
    | View this thread: http://forums.techarena.in/showthread.php?t=917338
    |
    | http://forums.techarena.in
    |
     
    TaurArian, Jun 8, 2008
    #12
  13. PA Bear [MS MVP], Jun 8, 2008
    #13
  14. PA Bear [MS MVP]

    TaurArian Guest

    Thanks.
    Kaylene

    --

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    | @TauArian: See http://aumha.net/viewtopic.php?f=59&t=33754
    | --
    | ~Robear
    |
    | TaurArian wrote:
    | > The update is not installed successfully, you receive a message, and the
    | > computer restarts when you try to install an update in Windows Vista
    | > http://support.microsoft.com/kb/949358
    | >
    | > http://support.microsoft.com/kb/929777
    | > Error message when you try to install Windows Vista on a computer that
    | > uses
    | > more than 3 GB of RAM: "STOP 0x0000000A"
    | >
    | > Things to know before you download Windows Vista SP1
    | > http://technet.microsoft.com/en-us/windowsvista/bb968859.aspx--
    | >
    | > TaurArian [MVP] 2005-2008 - Update Services
    | > http://taurarian.mvps.org
    | > ======================================
    | > How to ask a question: http://support.microsoft.com/kb/555375
    | > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
    | >
    | >
    | > | >>
    | >> I did something as below:
    | >>
    | >> First of all I install update 949939. After that install 937287. After
    | >> that I install all update from year 2007. I got error of this 929777. I
    | >> check from Microsoft website and understand this problem because I use
    | >> 4GB RAM of my computer.
    | >>
    | >> After that I install all update from 2008 : 947562, 943889 and 946041.
    | >> I got same error. I had to restart by Window Vista DVD and restore my
    | >> computer.
    | >>
    | >> What should I do with update 929777 and the rest?
    | >>
    | >> Thanks
    | >>
    | >>
    | >> --
    | >> Duy
    | >> ------------------------------------------------------------------------
    | >> Duy's Profile: http://forums.techarena.in/member.php?userid=51200
    | >> View this thread: http://forums.techarena.in/showthread.php?t=917338
    | >>
    | >> http://forums.techarena.in
    |
     
    TaurArian, Jun 9, 2008
    #14
  15. PA Bear [MS MVP]

    Kati A Guest

    Did all this and still the endless loop. Tried 2 different restore
    points...what the H??
     
    Kati A, Sep 30, 2008
    #15
  16. You're replying to a very old thread, Kati A. Since this thread started,
    the following KB article was released:

    The update is not installed successfully, you receive a message, and the
    computer restarts when you try to install an update in Windows Vista
    http://support.microsoft.com/kb/949358

    Unlimited installation and compatibility support for Vista SP1 is available
    at no charge through 18 Mar-09

    • US:
    http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921

    • CA:
    http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921

    • UK:
    http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921

    • AU:
    http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921

    • Other: http://support.microsoft.com/oas/default.aspx | select Windows
    Vista | select Windows Vista Service Pack 1
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

     
    PA Bear [MS MVP], Sep 30, 2008
    #16
  17. PA Bear [MS MVP]

    yohansk Guest

    I am getting a similar reboot loop, with a slight difference. I get the
    message "“configuring updates 3 of 3. 0% complete†whcih progresses to
    “configuring updates 3 of 3 - 94% complete†then either just hangs, or
    reboots. This has been going on for two days, and I have tried all of what
    you and others have suggested I do to rectify the probelm. One significant
    problem I have is that I am traveling and do not have the Vista DVD with me.
    I have used the F8 key to attempt to enter safe mode, safe mode with
    networking, safe mode with command prompt, and all of the other options at
    the F8 screen, but in each case always get the screen "“configuring updates 3
    of 3 - 94% complete†then the system reboots.

    Any way to modify the registry entries without actually getting Vista to
    start (nromally or in safe mode)?
     
    yohansk, Jan 25, 2009
    #17
  18. You're replying to a very old thread. See...

    The update is not installed successfully, you receive a message, and the
    computer restarts when you try to install an update in Windows Vista:
    http://support.microsoft.com/kb/949358

    Skip directly to the section "How to avoid this problem" at the bottom of
    the page.

    Unlimited installation and compatibility support for Vista SP1 is available
    at no charge *but only through 18 March 2009*!!

    • US:
    http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921

    • CA:
    http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921

    • UK:
    http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921

    • AU:
    http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921

    • Other: http://support.microsoft.com/oas/default.aspx | select Windows
    Vista | select Windows Vista Service Pack 1

    TIP: Do not attempt to install Vista SP1 manually until and unless it's
    offered by Windows Update!
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/
     
    PA Bear [MS MVP], Jan 25, 2009
    #18
  19. PA Bear [MS MVP]

    Rinnie Guest

    This did happen to my system i am running Vista Home Premium with SP1 on a 64
    bit operating system. I tried to install this as directed

    Vista x64:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=54235949-b5db-4fe2-a841-ef938217b285

    and received the following message "this update does not apply to your
    system". I currently have changed my system not to automatically do any
    updates from microsoft until i know that this won't happen again. I do have
    an update waiting to be installed Vista sp2...any thoughts on what i should
    do?
     
    Rinnie, Aug 6, 2009
    #19
  20. PA Bear [MS MVP]

    SV650 Guest

    Is Everyone here using F-secure? I have heard a rumour that this is the
    problem.
     
    SV650, Aug 27, 2009
    #20
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