Configuring Updates Stage 3 of 3 - 0% Complete. Do not turn off your computer....

Discussion in 'Windows Vista Talk' started by Jim in Canada, Sep 4, 2009.

  1. New to Vista.

    I wish I could tell you what update is trying to install, but it has my HP
    Pavilion Tx laptop locked up at this stage 3 of 3.

    It started out last night when I went to shut down. There was an icon on the
    shut down about updates ready to install. It did it's thing, then shut off.
    When I started it this morning, the Aero desktop was gone, and it had a
    Win95 look to it. I was able to do everything I required
    (spreadsheet/IE/webcam meeting, etc). When I went to shut it down again the
    "Configuring Updates Stage 3 of 3 - 0% Complete. Do not turn off your
    computer...." screen came up.

    It seems to be continually rebooting, so I do not know if it is the update,
    or my Laptop shutting down.

    The hard drive is doing a lot of activity.

    How do I interrupt the update or stop it completely? Safe mode? Is there one
    in Vista?

    I know there is a lot of info I am missing for this question, but I cannot
    get to it while the laptop is stuck in this loop.

    Jim in Canada, Sep 4, 2009
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  2. Did the F8 thing, and chose last known good configuration....same thing. Now
    trying Safe Mode....but it gets to a black screen, the mouse pointer
    flickers, and reboots.

    This current update is a pain....
    Jim in Canada, Sep 4, 2009
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  3. Unfortunately, I cannot get to it. Even Safe Mode boots me out and restarts
    the laptop.
    Jim in Canada, Sep 5, 2009
  4. Jim in Canada

    \\/\\/arren Guest

    Try changing the BIOS setting for SATA, if it is ATA change to the other and
    vis versa
    \\/\\/arren, Sep 10, 2009
  5. Jim in Canada


    Nov 18, 2009
    Likes Received:
    Jim and others,

    This issue has not been totally resolved. Just a few days ago this occurred on my HP Pavilion laptop. Did the usual delete "pending.xml" and even "cleanup.xml" from the recovery dos prompt. Files were deleted. This was confirmed by booting into Linux.

    This approach does not work on this machine, which has Vista Home Premium installed. Whoever set up the machine did not have System Restore set, so there are no restore points to return back to.

    Did the BIOS trick of changing SATA / ATA work for you?

    Thanks to all replies in advance!

    This is SUCH a pain!

    OldGuy, Nov 18, 2009
  6. New to Vista.
    I know I am replying a little late, but thought you would like to know :)

    I did get my HP tx1218ca laptop up and going again. It took a bit of work
    but the issue seemed to be the hard drive. Installed a new (better) one and
    Vista was back up and running after a 12 hour restore from CD's, and all
    updates installed.

    The laptop has been running great since :)

    Jim in Canada, Mar 26, 2010
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