Connecting a Vista machine to a printer shared on an XP machine.

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Michael in Ohio, May 17, 2007.

  1. I am experiencing the same conditions as many others. I'd like to work
    through it with someone if there is anyone who can help. I have a new laptop
    with Windows Vista Home Premium.

    I have a desktop with Windows XP SR2 with an HP5510 printer connected to it.
    All my other XP computers can connect to it and install the printer. The
    Vista
    machine can see the printer, but will receive an error if I try to connect to
    it.

    I tried a work around I found which included installing it as a local
    printer. This failed also. I tried the dir \\computername\printername
    command in a command window and received "not enough server storage is
    available to process this command" I believe received this error also when I
    tried to install the network printer as a loca printer.

    I could use some advise as well. It certainly seems this would be a simple
    process to handle, but with all the similar cases floating around the web, it
    doesn't appear to be so. Please help if at all possible.

    Thanks
     
    Michael in Ohio, May 17, 2007
    #1
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  2. dir \\computer\printshare is an invalid command.

    Thanks for the driver name. HP has a binary that checks the OS version.
    The binary only works on Server 2003 and less OS version numbers. This
    binary will terminate when run in Vista. Since the file is loaded with the
    driver, the terminating code causes the spooler to fail on Vista. Check the
    version number of hpbmini.dll on you XP machine
    \windows\system32\spool\drivers\w32x86\3. The version number should be 18
    or greater to work on Vista.


    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], May 18, 2007
    #2
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  3. Hi Alan,

    I do not have this file on my Windows XP machine. To clarify, the HP5510
    All In One printer is installed on the Windows XP machine with the Vista
    Laptop trying to connect to it.

    When looking at the Driver section of the Printer, the only driver which is
    Check Marked is the [Enviorment] Intel [Version] Windows 2000 or XP. I
    thought perhaps that I should download a Vista driver and maintain it on the
    XP machine, but HP doesn't make this available as it is already shipped with
    Vista.

    I know the Vista Driver is available on the laptop, but I never get far
    enough in the process to use the driver.

    Where to from here?

    Thanks,

     
    Michael in Ohio, May 18, 2007
    #3
  4. When do you get the error and what is the exact error message you receive on
    the Vista machine when making the connection.

    Yes this will work if we add a local printer to the Vista machine using the
    inbox driver. But the exact error first please.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

     
    Alan Morris [MSFT], May 18, 2007
    #4
  5. Hi Alan,

    In the Add Printer window, my printer is shown. I attempt to connect to it
    and receive the following error: [Connect To Printer] Windows cannot connect
    to the printer. Operation could not be completed (error 0x0000046a)

    If I attempt to set up a New Printer, Local Printer, New Port,
    \\computername\printername, I receve the following error: [Local Port] Not
    enough server storage is available to process this command.

    I don't if I mentioned, but I can see my shared files and folders on the XP
    machine and have no problems accessing the files.

    Thanks,


     
    Michael in Ohio, May 18, 2007
    #5
  6. I knew this was posted previously. You need to fix the IRPStack on the XP
    machine.
    Thanks for including the complete error.


    http://support.microsoft.com/default.aspx?scid=KB;EN-US;q177078



    ===============================================
    Cool

    the error evaluates to

    E:\>winerror 1130
    1130 ERROR_NOT_ENOUGH_SERVER_MEMORY <--> 0xc0000205
    STATUS_INSUFF_SERVER_RESOURCES

    I have no clue what an IRPStack is.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.



    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

     
    Alan Morris [MSFT], May 21, 2007
    #6
  7. Alan,

    I did as instructed, no change. Exact same errors exist. There was not a
    value esablished for the IRPStack. I added it per the instructions and set
    it to 3. No change. I went back in and reset it to 15. Also no change.

     
    Michael in Ohio, May 22, 2007
    #7
  8. Did you reboot the XP machine? The setting is for the server service which
    is a layer between the spooler on one machine communicating with the spooler
    on the other machine

    What Anti Virus software are you using?



    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

     
    Alan Morris [MSFT], May 22, 2007
    #8
  9. Yes, the machine has been rebooted a number of times.

    Norton System Works Premier 2005 with Norton Anti Virus Version 11.0.16.2

     
    Michael in Ohio, May 22, 2007
    #9
  10. The instructions say to increase by 3

    So set the key
    reboot
    retry the connection
    fails
    change the key by adding 3
    reboot
    retry the connection
    fails
    change the key by adding 3
    repeat

    I'd set it to 50 first, if that works set to 25. If that fails go up 3. If
    25 works you can tweak it but you know the default 15 does not.





    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

     
    Alan Morris [MSFT], May 23, 2007
    #10
  11. Hi Alan,

    I did as you suggested. Set the key to 50 and the printer connected.
    Backed it down to 21 and settled there. Thanks again. Please consider
    posting these errors and the IRPStack fix on the Knowledge Base as I have
    heard a number of similar cases.

    Thanks again.

     
    Michael in Ohio, May 23, 2007
    #11
  12. Alan,

    I'm having a problem when printing powerpoint 2007 (more than six pages)
    from a Vista machine through a W2003 Server SP2. On the Dell W5310 printer
    it gives a "900.00 SERVICE RIP SOFTWARE" error. If I print less than six
    pages it's ok. I also created a local TCP/IP printer and it will print all
    27 pages from the same Vista pc.

    --
    Gary Sakaguchi


     
    Gary Sakaguchi, Aug 24, 2007
    #12
  13. no clue on this. It feels like a driver issue but Dell would need to
    investigate. HP had an issue with Excel or Word in the latest Office
    version that caused an Error 49 on several of their devices. They gave us
    an updated driver for this class of device.

    RIP stands for Raster Imaging Process so it appears to be a formatting or
    processing error.

    So why does direct printing work? Can you install PowerPoint on the server
    and send the 27 job successfully to the printer?

    You could also configure the server print queue such that Advanced Printing
    Features is disabled on the Advance tab of the printer properties. This
    will force all job formatting on the client.

    What print processor does this device expect (also on the Advanced tab)?

    From the printer doc:

    900-999 Service <message>
    1.. Turn the printer off.
    2.. Unplug the power cord from the wall outlet.
    3.. Check all cable connections.
    4.. Connect the power cord to a properly grounded outlet.
    5.. Turn the printer back on.
    If the service message recurs, call for service, and report the
    message number and description of the problem.



    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.

     
    Alan Morris [MSFT], Aug 24, 2007
    #13
  14. Michael in Ohio

    Boris Guest

    I have the same problem as the first post, but can somebody pleas
    simplify the rest, seems to go on forever and difficult to see wha
    solutions are there
    Thank
     
    Boris, Nov 27, 2008
    #14
  15. Michael in Ohio

    Malke Guest

    Boris - Because you are using a web interface that leeches Usenet newsgroup
    posts - *not* a real forum - the rest of us who are using real newsreaders
    don't see the thread to which you refer. We don't see what you do. Since
    you didn't quote any of the original problem, I don't have any of the
    details necessary to help you.

    Please create a new post with all pertinent details about your system and
    the issue per the "How to Post" section below. Also consider using a
    newsreader to access Usenet. This is very easy to do. See the information
    below.

    *****
    Since you are using a web interface, you may not realize that this is really
    a newsgroup. You will get far more out of this resource if you learn to use
    a newsreader. There are many good newsreaders for Windows, but you can use
    Outlook Express (XP) or Windows Mail (Vista) since you already have it.
    Here are some links to information about newsgroups:

    About Usenet:
    http://en.wikipedia.org/wiki/Usenet
    http://www.faqs.org/faqs/ - Usenet FAQs from the Internet FAQ Archives
    http://www.usenetmonster.com/infocenter/
    http://www.elephantboycomputers.com/page2.html#Usenet - a brief explanation
    of newsgroups

    Outlook Express/Windows Mail as Newsreader:
    http://michaelstevenstech.com/outlookexpressnewreader.htm
    http://rickrogers.org/setupoe.htm
    http://vistasupport.mvps.org/accessing_newsgrousp_with-windows_mail.htm

    How to Post:
    http://www.elephantboycomputers.com/page2.html#Usenet
    http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
    http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on
    Usenet
    http://www.catb.org/~esr/faqs/smart-questions.html

    http://aumha.org/nntp.htm - list of MS newsgroups
    microsoft.public.test.here - MS group to test if your newsreader is working
    properly
    http://www3.telus.net/dandemar/munad.htm - how to munge email address
    http://en.wikipedia.org/wiki/Crossposting - crossposting
    http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting

    Other Newsreaders for Windows:
    http://www.forteinc.com/main/homepage.php - Forte
    http://www.mozilla.org - Thunderbird
    *****

    Malke
     
    Malke, Nov 27, 2008
    #15
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