Constant pair of errors with IE8 Win 7 x64

Discussion in 'Windows 64 Bit' started by David B., Sep 6, 2009.

  1. David B.

    David B. Guest

    This is Windows 7 Pro RTM, had the same problem on the RC. IE8 32 bit is
    randomly crashing with this same series of errors in event log, first one,
    then the other, haven't been able to find a solution as of yet, Laptop is
    an HP nc6400, 1.83Ghz Core 2 Duo, 4GB RAM

    First this;

    Faulting application name: iexplore.exe, version: 8.0.7600.16385, time
    stamp: 0x4a5bc69e
    Faulting module name: Flash10c.ocx, version: 10.0.32.18, time stamp:
    0x4a613d79
    Exception code: 0xc0000005
    Fault offset: 0x001579a2
    Faulting process id: 0xe4c
    Faulting application start time: 0x01ca2e86c2b9e0f8
    Faulting application path: C:\Program Files (x86)\Internet
    Explorer\iexplore.exe
    Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10c.ocx
    Report Id: e55eb02c-9a7a-11de-a95a-0016417f82f6

    Followed 6 seconds later by this;

    Faulting application name: iexplore.exe, version: 8.0.7600.16385, time
    stamp: 0x4a5bc69e
    Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp:
    0x4a5bdac7
    Exception code: 0xc0000005
    Fault offset: 0x00095a45
    Faulting process id: 0xe4c
    Faulting application start time: 0x01ca2e86c2b9e0f8
    Faulting application path: C:\Program Files (x86)\Internet
    Explorer\iexplore.exe
    Faulting module path: C:\Windows\syswow64\ole32.dll
    Report Id: e8cf6d52-9a7a-11de-a95a-0016417f82f6
     
    David B., Sep 6, 2009
    #1
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  2. David B.

    R. C. White Guest

    Hi, David.

    Flash has given me no trouble on Win7 Ultimate x64 - except the well-known
    problem that it will not run in 64-bit IE8.

    You probably know about the Adobe TechNote on this subject, but just in
    case:
    Flash Player support on 64-bit operating systems
    http://kb2.adobe.com/cps/000/6b3af6c9.html

    In short, Adobe will not run in a 64-bit browser, but it runs fine in 32-bit
    IE8 on 64-bit Windows.

    But I don't know how that impacts the problem you are having.

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
     
    R. C. White, Sep 7, 2009
    #2
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  3. David B.

    David B. Guest

    I'm aware of that yes, that's why IE x64 isn't crashing on me (on the same
    websites), no flash. Some Googling indicates I'm not alone with this
    problem, just no solution.
     
    David B., Sep 7, 2009
    #3
  4. David B.

    Boiler Guest

    Got the same problem myself too, NOTHING i guess best option is to start
    using firefox
     
    Boiler, Oct 18, 2009
    #4
  5. David B.

    Dennis Pack Guest

    David B:
    I vaguely remember a similar issue with IE7 during the Vista beta.
    The problem is one of the add-ons in IE8 32-bit is causing a conflict and
    crash. In IE8 32-bit go to tools/manage add-ons, then disable all add-ons,
    verify that the problem is gone then enable the add-ons one at a time until
    the conflicting add-on is found and then can be disabled. Another way to
    verify that the cause for the problem is an add-on conflict is to go to All
    Programs/Accessories/System Tools/Internet Explorer(no add-ons), open IE if
    the crash doesn't occur the cause is a corrupt add-on. Have a great day.

    --
    Dennis Pack
    Win-7 Enterprise x64

    __________ Information from ESET NOD32 Antivirus, version of virus signature database 4518 (20091017) __________

    The message was checked by ESET NOD32 Antivirus.

    http://www.eset.com
     
    Dennis Pack, Oct 18, 2009
    #5
  6. David B.

    David B. Guest

    I've already verified the adobe flash add-on is the cause of the problem via
    uninstall and reinstall of the plug-in. IE8 32 bit works perfectly if the
    add-on is disabled or removed.
     
    David B., Oct 19, 2009
    #6
  7. It's not the cause of any such problems here. I have Win 7 x64 on 3
    computers that all have Adobe Flash and have never experienced any problems.

    Need to do more research. Maybe a conflict between Flash and one or
    more other add-ins, or some other software on the computer, but not
    Adobe Flash by itself!
     
    Bobby Johnson, Oct 19, 2009
    #7
  8. David B.

    David B. Guest

    I would have to disagree, but your entitled to your opinion.
     
    David B., Oct 20, 2009
    #8
  9. David B.

    John Barnes Guest

    What is to disagree with? I, also, have no problems on 3 different 64-bit
    systems. It is working on most other 64-bit systems or there would be more
    postings here. Since it is your computer setup that is having the problem,
    you have a conflict in your software universe that is causing your problem.
     
    John Barnes, Oct 22, 2009
    #9
  10. David B.

    David B. Guest

    Do a Google search, it's not just me.

    --


    --
     
    David B., Oct 23, 2009
    #10
  11. David B.

    John Barnes Guest

    In the universe of computers don't you think it is probable that a number of
    them would have the same incompatible pair of programs? It is up to you
    whether you try to solve it or just throw your hands up, but millions are
    using Flash with no problems (though many don't like it).
     
    John Barnes, Oct 23, 2009
    #11
  12. David B.

    John Barnes Guest

    John Barnes, Oct 30, 2009
    #12
  13. David B.

    Dennis Pack Guest

    John:
    That's a great reply because the OP doesn't realize that there has
    to be a corruption in the add-on that's installed or we would be able to
    duplicate it. A possible thought is that the installation was an upgrade
    which may have created the corruption which would mean deleting all files,
    temp files and registry entries prior to installing the add-on again. Have a
    great day.
     
    Dennis Pack, Oct 31, 2009
    #13
  14. David B.

    biissonah

    Joined:
    Feb 11, 2010
    Messages:
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    I have to agree here, I have two separate notebooks. 1 HP running Windows 7 64bit (I’m using the explorer 32bit) default factory haven’t install ANYTHING and have that problem.
    1. Other HP with a clean install, same browser IE8 (32) have same problem.
    Adobe site claim it’s a Microsoft issue and Microsoft keep saying it’s an Adobe issue, they need to figure it out ASAP, since more and more site now keep crashing due to that flash plugin
     
    biissonah, Feb 11, 2010
    #14
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