Corrupt msg stuck in Outbox; can't send any messages, can't delete

Discussion in 'Windows Vista Mail' started by XXP, Oct 7, 2007.

  1. XXP

    XXP Guest

    We have a corrupted message stuck in Windows Mail outbox. It is preventing
    Mail from sending any email out.

    Cannot delete the message nor move it or copy it. Mail error alert says,
    "an error has occurred with this message" Yeow - that helps.

    Tried running database maintenance. No help. Condition remains.

    Message body space in display says "unable to display this message" if we
    try to delete or move it. Otherwise NO errors are expressed by Mail. Send
    runs perfect, then Mail behaves as if it thinks there is no mail to go out.

    Corrupted msg in outbox is clearly the problem.

    Any help would be most appreciated.

    FYI: account settings are perfect and generate no errors on receive
    (identical settings); no errors on the server (because mail never tries to
    send) and works perfectly in web interface.
    XXP, Oct 7, 2007
    1. Advertisements

  2. Gary VanderMolen, Oct 7, 2007
    1. Advertisements

  3. XXP

    Kikilink Guest

    Kikilink, Oct 7, 2007
  4. XXP

    Kikilink Guest

    I tried to use this fix, but it wouldn't download properly.. Also having
    lots of trouble with Windows Updateas well as this email problem!! Help,

    Kikilink, Oct 7, 2007
  5. XXP

    Sieger Guest

    I downloaded this fix and I've no more problem
    Groet, Sieger

    Sieger, Oct 7, 2007
  6. Sounds like your computer problems are more severe than just email.
    You may have to reinstall Vista.

    Gary VanderMolen [MS MVP-WLM]

    Gary VanderMolen, Oct 7, 2007
  7. XXP

    Maureen Guest

    I have error message says C:......Microsoft\Windows Mail\Backup\old is
    corrupt and I have to reinsatll Windows Mail....found info on
    Vista Forum...will not allow backup or restore. Also, Lenovo told me to
    restore to factory setting and consider switching to WXP. It is a 4mo old

    Maureen, Jan 10, 2008
  8. XXP

    Guest Guest

    Windows Mail is part of Vista and is very hard to uninstall or reinstall
    without doing the same to the rest of Vista. Restoring to factory
    settings should uninstall and reinstall both, but will probably wipe out
    any files you've saved since Vista was installed before.

    Guest, Jan 10, 2008
  9. XXP

    Maureen Guest

    Thanks for reply. In the meantime, I found info on Vista Forum..How to Fix
    Most Problems with Vista's Windows
    Wealth of info for any section talks about reseting WM if
    there is corrupt file. I might try! Also, infor about restoring for
    different reasons. If you check it out, would you let me know what you
    think. Thank you!

    Maureen, Jan 10, 2008
  10. Gary VanderMolen, Jan 10, 2008
  11. XXP

    Guest Guest

    I couldn't find it. Note that resetting WM is likely to wipe out all your
    saved messages.

    Guest, Jan 11, 2008
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.