Could shut Window but can't turn off the computer!

Discussion in 'Windows Vista General Discussion' started by T, Apr 5, 2008.

  1. T

    T Guest

    About 40% of the time when I either choose HIBERNATE or the standard SHUT
    DOWN, the computer just keeps on running. Although it seems WINDOW has shut
    down, the "ON" light is still on and I can hear the fan running.

    When this happens I am left with no other option but to use the "emergency
    shut down" method - pressing the ON button for more than 4 seconds (ASUS
    laptop, using Vista Home Premium). Presumably this method would damage the
    computer in some ways in the long run?

    I assume WINDOW is shut down because the next time when I turn on the
    computer it doesn't say the "WINDOW is not properly shut down".

    So can any kind souls please help me with this annoying problem of turning
    off the computer completely?
    T, Apr 5, 2008
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  2. Mark L. Ferguson, Apr 5, 2008
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  3. If Windows has truly shut down but your computer is still powered up, just
    turn off the computers power switch. You will NOT damage the computer or the
    operating system at that time.
    Richard Urban, Apr 5, 2008
  4. T

    T Guest

    But is there a solution at all? I mean shutting down a computer should be one
    of the most primitive and basic functions a computer should have have isn't

    And I scroll through many forums yet to find any users who have the problem
    I encountered. I start to think this problem is rare.

    I still believe that mechanically speaking, frequently using the "emergency
    shutdown" method would ultimately shorten the lifespan of my laptop don't you
    T, Apr 6, 2008
  5. T

    Malke Guest

    While the hibernate/sleep function of laptops under Vista is iffy, Windows
    should shut down and you should find out why it isn't and fix it.

    Shutdown issues are generally caused by a program and/or process that is
    refusing to exit gracefully. The program and/or process can be from malware
    or can be legitimate (such as an invasive antivirus like Norton or McAfee).
    If you are using a Norton or McAfee product, uninstall it and replace with
    a better program such as NOD32, Kasperksy, or Avast (free). The Windows
    Firewall is adequate for most people. With Vista, shutdown issues can also
    be caused by old/poorly written drivers so make sure all drivers are
    updated. See Step B. below for general driver directions.

    A.The first step is always to make sure your computer is virus/malware free.

    B. Drivers - The First Law of Driver Updates is "if it ain't broke, don't
    fix it". Normally if everything is working you want to leave things as they
    are. The exception is that heavy-duty gamers will usually want to update
    their video and sound drivers to squeeze every last bit of performance out
    of the hardware to get the fastest frame rates. If you're not one of those
    people, you don't need to update your drivers if there are no problems you
    are trying to solve.

    Never get drivers from Windows Update. Get them from:

    1. The device mftr.'s website; OR
    2. The motherboard mftr.'s website if hardware is onboard; OR
    3. The OEM's website for your specific machine if you have an OEM computer
    (HP, Dell, Sony, etc.).

    Read the installation instructions on the website where you get the drivers.

    To find out what hardware is in your computer:

    1. Read any documentation you got when you bought the computer.
    2. If the computer is OEM, go to the OEM's website for your specific model
    machine and look at the specs (you'll be there to get the drivers anyway)
    3. Download, install and run a free system inventory program like Belarc
    Advisor or System Information for Windows. - Belarc Advisor - System Information for Windows

    C. If the computer is virus/malware-free, drivers are current, and no Norton
    or McAfee programs are installed, then do clean-boot troubleshooting to see
    which program/process is the culprit:

    How to perform a clean boot in Vista and XP -

    D. If you need more information, here is an excellent shutdown

    Standard caveat: If troubleshooting the issue is too difficult - and there
    is absolutely no shame in admitting this isn't your cup of tea - take the
    machine to a computer repair shop. This will not be your local
    BigComputerStore/GeekSquad type of place. Get recommendations from family,
    friends, colleagues.

    Malke, Apr 6, 2008
  6. Hi!
    Ive got exactly the same problem ( in my case it happens in 95% of the
    shutdowns ), and its not caused by programms or a driver.
    Why? I get it directly after a new installation of Vista, even if i
    dont install ANY driver and click on shutdown it shuts down but doesnt
    turn off.
    The only way to get it working ( in my case ) is to delete the
    ACPI-Switch in Device Manager, but after that everything fails. USB
    devices get deleted, processors, everything. After that Windows
    reinitializes all the devices. If i go to shutdown now ( after the
    Keyboard works again ), it does what it should do. After the next
    reboot: Same Problem.
    No Chipset Drivers help, no VGA Drivers, no USB driver, no BIOS update,
    no clean start, nothing helps. I just cant get it work. It seems to be
    really rare, i havent found anything on this problem.
    And the crazy thing: It worked at first, it doesnt work anymore since i
    reinstalled Vista. And since then even a complete Format C:, D:, E: and
    reinstall didnt help. Very strange..
    I hope you understand my english, im German and my English isnt the
    Im going to install 2GB more in 2 or 3 Days and im going to install the
    64Bit version of Vista Home Premium then, maybe it works then. Im gonna
    answer it here.

    By the way: With Win XP everything works fine...
    My Current System:
    Intel C2D E6600 2,4Ghz
    2GB G.Skill 800Mhz CL5
    Gigabyte GA-965P-DS3 rev. 3.3
    500GB Samsung HD501LJ
    Nvidia 8800GT 512MB
    Firewire PCI Card
    noshutdownvista, Apr 8, 2008
  7. T

    Malke Guest


    Please make a new post including all your pertinent information. Unless you
    have *exactly* the same hardware and software as the OP and installed Vista
    in *exactly* the same way, you don't have "exactly the same problem". Or at
    least there is no way to determine that.

    So instead of inserting your information into his thread, please go ahead
    and make a new one just for you. BTW, your English is perfect!


    Malke, Apr 8, 2008
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