crashing every!

Discussion in 'Windows Vista Performance' started by taurusbeeegot, May 7, 2008.

  1. I've had my computer for about two months now. It came with Windows Vista. I
    installed Norton antivirus on it right away. For the past month it's been
    crashing almost every other day.

    I have no idea what is going on. I asked a Dell tech and they said to run
    startup repair, but I'm still having problems.

    taurusbeeegot, May 7, 2008
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  2. taurusbeeegot

    scrooge Guest

    hello can't remember where i read it before it may be a post from here.
    Norton and vista don't like to play nice together. and i recall
    about uninstalling it and then there was a program to remove the (reg)
    settings.then it went on saying about downloading (Avast4) free
    software. i downloaded it and it works fine . you may want to do a
    for more help on this and see if maybe there's a patch out there now
    for it.
    scrooge, May 7, 2008
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  3. taurusbeeegot

    DL Guest

    Then you need to go back to Dell
    BTW Dell usually supplies trial AV software, did you uninstall that first?
    Is the Norton version you install Vista compatible?
    DL, May 7, 2008
  4. taurusbeeegot

    J.J. Guest

    I've had this for a year now but Norton after the last update has been
    behaving in pretty much the same way, difference is, Vista won't start.
    Norton says to uninstall then re install the anti virus software. I am not
    enthusiastic about it working. I suspect you will find a lot of conflicts
    between Vista and many of your programs. I know I did. The un install
    software is available from Norton. Go to troubleshoot and error messages.
    Good luck.
    J.J., May 7, 2008
  5. taurusbeeegot

    ICQM Houston Guest

    i use ZoneAlarm Security Suite (with Antirvirus) and the AntiVirus can be
    Enabled or Disabled - but i keep it disabled all the time. i never used
    anti-virus for almost ten years now - i only use Zone ALarm firewal with
    anti-spyware enabled.

    using anti-virus can attract more viruses into your PC - i think firewall
    is enough - try it

    thjere is
    ICQM Houston, May 7, 2008
  6. taurusbeeegot

    DL Guest

    Complete rubbish

    DL, May 7, 2008
  7. Hey there Taurus,

    I know everyone is telling you to uninstall Norton, but let's try to get
    confirmation that Norton is actually the issue first.

    Go to Start>Search> Type in compmgmt.msc
    Click on System Tools>Reliability and Performance>Monitoring
    Tools>Reliability Monitor
    Click on a day that you experienced a crash and look for any red x's or
    yellow warning symbols. That will correspond with either an application
    failure, hardware failure or somesuch. See what actually failed and post it
    in here if you're not sure what it is.

    Let me know if this helps!

    Best Regards,

    William Anderson, May 7, 2008

  8. Absolutely not! That statement is completely wrong.

    No anti-virus program can ever be perfect, and even the best one can't
    protect you against the latest virus that appeared in the field just
    after the newest virus definitions became available to you and you
    installed them. But no anti-virus program--not even the worst one--can
    "attract" a virus.
    Ken Blake, MVP, May 7, 2008
  9. taurusbeeegot

    geohen1 Guest


    I'm George from Norton. I see Will suggested checking if Norton is
    causing your computer to crash. If you are having any trouble with
    your Norton AntiVirus, feel free to email me at my personal address at

    geohen1, May 8, 2008
  10. taurusbeeegot

    ICQM Houston Guest

    how would you then explain the hugely compromised PC performance
    that eventually ends into crash - after antivirus is installed in a PC?

    i never experienced any virus while using ZoneAlarm properly
    configured - altho some spyware can get into a PC but zone alarm
    is awesome to have these spyware quarantined.

    compromised PC performance and crashes are always been there
    since antivirus software are put into market and these antivirus
    mfrs do not have much resolutions to offer during crashes.

    the agony of frustrations is what matters when crashes occurs
    after one have installed antivirus.
    ICQM Houston, May 8, 2008
  11. taurusbeeegot

    ICQM Houston Guest

    i think there is no need to confirm if antivirus is the issue or not.
    judges arrived at their verdict using common sense -

    if one uses common sense, pc's compromised performance and crashes
    occur after installing antivirus - then if one disable antivirus or
    completely remove
    antivirus from a PC or do not install antivirus - the problem is gone or no
    problem at all with just using awesome firewall like ZoneAlarm --- it is then
    safe to say that antivirus can affect or conflict or destroy other
    applications theat leads to poor performance and crashes.

    i might be wrong saying that antivirus can attract viruses into your PC but
    antivirus is the real culprit if poor perforamnce and crashes occurs after
    installing one.
    ICQM Houston, May 8, 2008
  12. taurusbeeegot

    OldBoy Guest

    George from Norton should have a e-mail address :)
    OldBoy, May 8, 2008
  13. taurusbeeegot

    DL Guest

    I have sys being running 24/7 for last 3 years with AV installed, crashed
    less than a handful of times, no performance compromises, the sys runs apps
    overnight & is heavily used during work hours.
    No firewall, properly configured or not, prevents viruses
    Crashes are caused by your hw/drivers/apps etc

    Your assertions are complete rubbish
    DL, May 8, 2008
  14. taurusbeeegot

    DL Guest

    more balderdash

    DL, May 8, 2008
  15. Okay, I ran the check and what pops up a lot is that my OS has stopped
    working. How do I fix this?
    taurusbeeegot, May 12, 2008
  16. taurusbeeegot

    ICQM Houston Guest

    balderdash? DL - i beleived your are a norton man - you are not addressing
    the problem. taurus said his pc "crashes almost every other day" after
    antivirus was installed. why blame on the other driver when in fact
    anti-virus can conflict with other drivers or program?
    ICQM Houston, May 13, 2008
  17. taurusbeeegot

    ICQM Houston Guest

    try to boot the PC with a boot CD (or a boot floppy) - whichever is
    if the PC wont boot you can either do antivirus cleaning of your PC
    (requires good skills). if you are not comfortable with this procedure, bring
    your PC to a pc tech shop near your place. this is recommended if you need to
    recover some VIP works that you save in your PC.

    you can also perform complete recovery of your system following the steps
    available from your PC manufacturer ----- or if your system is a custom
    build, clean re-install the OS - this means that you need to wipe out the
    partition(s) and re-install the OS and all drivers and programs you want

    i suggest you use ZoneAlarm Security Suite where you can have the option to
    enable or disable antivirus. the nice feature of this ZoneAlarm is that - if
    your antivirus is Enabled and your PC's perfpormance becomes compromised, you
    can disable it or scan your PC and easily get rid of the viruses. note that
    im not a representative of ZoneAlarm - am just sharing my experience with
    this program because i've been using this firewall for almost 8 years now (or
    since the birth of ZoneAlarm)
    ICQM Houston, May 13, 2008
  18. taurusbeeegot

    terieaston Guest

    terieaston, May 20, 2008
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